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IT operations management Stories - Page 6

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IT operations management stories

Dynatrace unveils agentic AI system for autonomous ops
DevOps

Dynatrace unveils agentic AI system for autonomous ops

Dynatrace launches an agentic AI operations layer to automate cloud and AI-native workloads, aiming for self-healing, autonomous observability.

By Karen Joy Bacudo • 5 min read • Thu, 29th Jan 2026
Security fears keep half of agentic AI stuck in pilots
Unified Communications

Security fears keep half of agentic AI stuck in pilots

Security and governance fears keep half of agentic AI stuck in pilots, even as leaders raise budgets and pursue tightly supervised use cases.

By Shannon Williams • 4 min read • Wed, 28th Jan 2026
New Relic links AI observability to faster deployments
DevOps

New Relic links AI observability to faster deployments

New Relic data links use of its AI observability tools to 27% less alert noise, 25% faster fixes and up to fivefold higher deployment rates.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 27th Jan 2026
Dynatrace wins top observability & cloud security nods
DevOps

Dynatrace wins top observability & cloud security nods

Dynatrace wins dual accolades as Gartner customers' choice and ISG Leader for observability and cloud-native security in 2025 reports.

By Melania Watson • 4 min read • Tue, 27th Jan 2026
ControlUp unveils multi-tenant DEX platform for MSPs
Mobile Device Management

ControlUp unveils multi-tenant DEX platform for MSPs

ControlUp has launched a multi-tenant digital experience platform and partner programme to help MSPs automate IT, boost CX and grow revenue.

By Joseph Gabriel Lagonsin • 5 min read • Fri, 23rd Jan 2026
ServiceNow deepens OpenAI deal to power voice, agents
Software-as-a-Service

ServiceNow deepens OpenAI deal to power voice, agents

ServiceNow expands its OpenAI partnership to embed GPT-5.2 voice agents and automation more deeply into enterprise workflows and IT systems.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 22nd Jan 2026
Tanium named Leader in IDC report on Windows tools
IT Automation

Tanium named Leader in IDC report on Windows tools

Tanium again tops IDC MarketScape rankings, named a Leader for worldwide Windows-focused endpoint management tools for 2025-2026.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 21st Jan 2026
Tanium named Leader in Gartner 2026 endpoint report
Endpoint Protection

Tanium named Leader in Gartner 2026 endpoint report

Tanium named Leader in Gartner's first 2026 Magic Quadrant for Endpoint Management Tools, scoring highest for Completeness of Vision.

By Melania Watson • 3 min read • Thu, 15th Jan 2026
Dell boosts PowerStore QLC density & replication features
Storage

Dell boosts PowerStore QLC density & replication features

Dell boosts PowerStore with 30TB QLC drives, metro sync replication and new NFSv4.2 features to pack in more data and harden resilience.

By Mark Tarre • 3 min read • Wed, 14th Jan 2026
Tanium named Leader in Gartner Magic Quadrant for IT AI
Manufacturing

Tanium named Leader in Gartner Magic Quadrant for IT AI

Tanium named a Leader in Gartner's first Magic Quadrant for Endpoint Management Tools as demand for AI-driven autonomous IT surges.

By Sean Mitchell • 4 min read • Sat, 10th Jan 2026
VOSS adds AI, security & DEM to workplace platform
Virtualisation

VOSS adds AI, security & DEM to workplace platform

VOSS launches v25.3 of its workplace platform, boosting AI assistant Wingman, Microsoft 365 security, Teams insights and DEM capabilities.

By Mark Tarre • 4 min read • Thu, 8th Jan 2026
Recast names Jake Mosey chief product officer to boost Intune tools
Mobile Device Management

Recast names Jake Mosey chief product officer to boost Intune tools

Recast hires former Jamf leader Jake Mosey as chief product officer to steer Intune-focused tools via closer community-driven input.

By Sean Mitchell • 4 min read • Thu, 8th Jan 2026
xtype sees surge in demand for ServiceNow governance
Data Protection

xtype sees surge in demand for ServiceNow governance

xtype sees demand surge as global firms race to tighten ServiceNow governance and prepare AI-driven change across sprawling estates.

By Catherine Knowles • 5 min read • Wed, 7th Jan 2026
Recast Software recognised with 12 G2 Winter 2026 badges
Digital Transformation

Recast Software recognised with 12 G2 Winter 2026 badges

Recast Software lands 12 G2 Winter 2026 badges, underscoring strong customer-led momentum for its Microsoft-focused endpoint tools.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 7th Jan 2026

Stories from Other Regions

IT operations management stories

Alert fatigue drives UK IT outages & rising burnout
DevOps

Alert fatigue drives UK IT outages & rising burnout

UK IT teams say alert fatigue and tool overload are driving outages, customer disruption and rising burnout, Splunk research shows.

By Sofiah Nichole Salivio • 4 min read • Tue, 27th Jan 2026
Atlanta Hawks partner with ManageEngine on IT overhaul
Data Analytics

Atlanta Hawks partner with ManageEngine on IT overhaul

Atlanta Hawks tap ManageEngine to unify IT across State Farm Arena, boosting live event reliability and real-time visibility for fans.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 22nd Jan 2026
SIOS sets 2026 vision for clustering in hybrid AI IT
Virtualisation

SIOS sets 2026 vision for clustering in hybrid AI IT

SIOS predicts high availability clustering will underpin secure hybrid clouds, disaster recovery and AI resilience strategies by 2026.

By Mark Tarre • 4 min read • Fri, 16th Jan 2026
Ingram Micro on why Australian MSPs are betting on hyperautomation
Network Infrastructure

Ingram Micro on why Australian MSPs are betting on hyperautomation

Hyperautomation helps MSPs boost margins, overcome skills shortages and unlock new revenue by automating audits, compliance and network management.

By Melania Watson • 6 min read • Wed, 14th Jan 2026