IT operations management stories
Managed service providers could get faster ransomware recovery and less manual triage as N-able widens integrations with Zensec and Atomatik.
Rising AI traffic is pushing firms to treat wireless upgrades as a growth bet, with most planning bigger budgets and faster refreshes.
It aims to cut Google Drive and Gmail recovery from days to minutes, as firms face growing cyber and outage risk from cloud collaboration tools.
IT teams could spot outage risks sooner as Freshservice now continuously maps cloud, hybrid and on-premises assets and dependencies.
Organisations using Azure Virtual Desktop can now trim idle cloud spend and reduce login delays with a new management platform from ControlUp.
It aims to cut ransomware downtime by giving organisations a live map of assets and dependencies drawn from more than 60 data sources.
It gives IT teams earlier warning of laptop faults by tying silicon-level telemetry to user experience data on hybrid work PCs.
Large organisations can now query endpoint risk in plain English, as the adviser aims to speed patching and exposure checks across huge fleets.
The update could help teams restore dashboards and alerts after outages, reducing the risk of losing visibility when systems fail.
Tanium's Autonomous IT Platform drove 235% ROI and USD $20.1 million in benefits over three years, Forrester's new study finds.
New Relic secures a third consecutive Leader ranking in IDC's Worldwide AIOps 2026 assessment, highlighting its AI-led observability tools.
SysAid bakes Splashtop remote support into its service desk, letting IT teams launch secure sessions directly from AI-driven tickets.
Tanium rolls out AI-driven tools to tighten endpoint governance, speed incident response and unify security, exposure and device management.
TeamViewer unveils Tia Reporting, an AI dashboard tool that lets IT teams build live, no-code reports on digital workplaces via chat prompts.
Support Fusion raises AUD $1 million pre-seed to grow US and UK presence and scale AI-led integrations for co-managed enterprise IT.
Forrester study finds Tanium's Autonomous IT can deliver a 235% ROI and USD $20.1 million in three-year benefits with sub-six-month payback.
MSPs chase predictable hybrid IT revenue as research shows cloud management and security services leading demand across global markets.
The revamp aims to ease hybrid IT headaches for Singapore and Southeast Asian firms as AI projects strain ageing systems and fragmented support.
The move will deepen Zoho and ManageEngine's access to corporate and government buyers in Australia's largest city, as both target faster growth.
Rising tool sprawl is pushing UK firms towards single observability platforms, with 97% of IT leaders open to consolidation.