Customer Loyalty stories - Page 14

Five key trends shaping the state of relationship marketing in the year ahead according to consumer preferences.

A loyalty program must be customer-obsessed and integrated across all channels to increase customer retention and generate revenue.

Franchise owners are re-evaluating business priorities and making renewed commitments to improving customer experience due to the fallout of COVID-19.

Loizou and Toolin predict key trends driving customer engagement and loyalty, including customer data activation and unique rewards.

The booming eCommerce sector has increased competition in the retail industry, leading to a focus on customer experience and loyalty programs.

TechDay's 10 Minute IT Jams feature GBG's Carol Chris discussing digital identity verification technology and GBG's flagship solution.

Organisations are turning to disruptive technologies to gain a competitive edge, says business IT solutions provider UXC.

New Zealand's Vista Group is set to raise NZD $40 million through an IPO, aiming to bolster its cinema software market dominance and fuel global expansion.

Transaction Services Group (TSG) has acquired UK-based direct debit billing provider Harlands Group, expanding its international operations.

Resellers need to grab the opportunities available in selling printing to the small business, micro business and home office market.

Microsoft officially moved into the era of cloud computing today with the release of the Windows Azure platform.

These days you're more likely to find someone listening to music from their PC or laptop than a good old fashioned CD player.