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Strategic IT stories

efex to buy onPlatinum from Comms Group for AUD $30m
Unified Communications

efex to buy onPlatinum from Comms Group for AUD $30m

The deal deepens efex's east coast footprint and adds more than 7,000 end points as it targets larger mid-market customers.

By Mark Tarre • 4 min read • Mon, 29th Jun 2026
TCS signs multi-year IT transformation deal with Elopak
Data Analytics

TCS signs multi-year IT transformation deal with Elopak

The packaging group aims to improve efficiency and user experience as TCS takes control of its global IT operations under a multi-year deal.

By Sean Mitchell • 3 min read • Thu, 18th Jun 2026
Why ERP is not just another platform you can rebuild with AI code
Manufacturing

Why ERP is not just another platform you can rebuild with AI code

Manufacturers risk compliance failures and production delays if they treat AI-generated code as a shortcut to rebuilding core ERP systems.

By Chris Lloyd • 5 min read • Thu, 18th Jun 2026
Small businesses fear AI cyberattacks, WatchGuard finds
Security Operations Centres

Small businesses fear AI cyberattacks, WatchGuard finds

Rising incidents and compliance demands are pushing small businesses towards managed security support as 91% worry about AI-driven attacks.

By Sean Mitchell • 3 min read • Wed, 20th May 2026
ANZ firms shift cloud workloads to private & hybrid
Private Cloud

ANZ firms shift cloud workloads to private & hybrid

Cybersecurity and AI demands are pushing most Australian and New Zealand firms to move workloads back from public cloud to private or hybrid systems.

By Joseph Gabriel Lagonsin • 3 min read • Fri, 1st May 2026
AI shifts IT roles towards orchestration, SolarWinds says
Hybrid Cloud

AI shifts IT roles towards orchestration, SolarWinds says

Most IT teams now say AI is making their work more strategic and demanding, with 71% needing to double-check outputs.

By Sofiah Nichole Salivio • 4 min read • Wed, 15th Apr 2026
Thoughtworks: The inside line on AI software development from the company that created Agile
DevOps

Thoughtworks: The inside line on AI software development from the company that created Agile

AI tools are making more firms reassess SaaS, but Thoughtworks says legacy systems and enterprise risk will keep custom builds selective.

By Donovan Jackson • 6 min read • Mon, 13th Apr 2026
Cisco says Wi-Fi spend shifts to growth as AI bites
Firewalls

Cisco says Wi-Fi spend shifts to growth as AI bites

Rising AI traffic is pushing firms to treat wireless upgrades as a growth bet, with most planning bigger budgets and faster refreshes.

By Sean Mitchell • 4 min read • Sat, 4th Apr 2026
Kyndryl launches agentic AI service management toolkit
Data Protection

Kyndryl launches agentic AI service management toolkit

Many firms lack the controls to deploy autonomous AI safely, leaving governance gaps as Kyndryl sells a new oversight toolkit.

By Sean Mitchell • 4 min read • Fri, 3rd Apr 2026
Rimini Street wins three Stevie Awards for support
Digital Transformation

Rimini Street wins three Stevie Awards for support

Rimini Street clinches triple Stevie Awards for AI-powered support and stellar service, as judges hail GBP £10B client savings impact.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 25th Mar 2026
How Sourcepass turns firewall upgrades into a competitive edge
Customer Relationship Management

How Sourcepass turns firewall upgrades into a competitive edge

Managing 600+ SonicWall firewalls, Sourcepass turns routine upgrades into a strategic weapon for security, efficiency and client trust.

By Gaëlle Perrin • 4 min read • Tue, 24th Mar 2026
Evergreen accelerates MSP deals with UK B Corp buy
Digital Transformation

Evergreen accelerates MSP deals with UK B Corp buy

Evergreen seals 47 deals in 2025 and snaps up its first UK B Corp MSP, Optimising IT, to deepen global managed services expansion.

By Catherine Knowles • 3 min read • Fri, 20th Feb 2026
Riverbed unveils AI tool to automate workplace IT support
Unified Communications

Riverbed unveils AI tool to automate workplace IT support

Riverbed launches Aternity Self-Service, an Agentic AI tool that automates diagnosis and fixes for common workplace IT issues.

By Melvin Hipolito • 5 min read • Thu, 11th Dec 2025
Channel partners to adopt strategic roles amid AI & security shifts
Firewalls

Channel partners to adopt strategic roles amid AI & security shifts

In 2026, IT channel partners will shift towards strategic advisory roles, guiding clients on AI adoption, integrated security, and OT compliance amid evolving demands.

By Shannon Williams • 3 min read • Fri, 5th Dec 2025
Endpoint Central users save $4.5 million with 442% ROI in study
Human Capital Management

Endpoint Central users save $4.5 million with 442% ROI in study

ManageEngine's Endpoint Central saved users $4.5 million with a 442% ROI and payback in under six months, per Forrester's three-year economic impact study.

By Catherine Knowles • 3 min read • Thu, 7th Aug 2025

Stories from Other Regions

Strategic IT stories

CX is an outcome of the network beneath it
Unified Communications

CX is an outcome of the network beneath it

Customer experience fails when networks falter, with outages, latency and weak security now directly affecting trust and churn.

By Richard Hall • 5 min read • Thu, 7th May 2026
Weak data practices waste AUD $154bn in global AI spend
Storage

Weak data practices waste AUD $154bn in global AI spend

Weak data governance is squandering an estimated $154bn of global AI investment each year, Hitachi Vantara warns in new research.

By Melania Watson • 5 min read • Mon, 2nd Feb 2026
UK firms urged to act as Microsoft support ends October 2025
Risk & Compliance

UK firms urged to act as Microsoft support ends October 2025

UK firms warned to prepare for risks as Microsoft ends support for Windows 10, Office 2016, and others on 14 October 2025, urging strategic IT upgrades now.

By Shannon Williams • 3 min read • Wed, 16th Jul 2025