SecurityBrief New Zealand - Technology news for CISOs & cybersecurity decision-makers

Self-service stories

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Expanding artificial intelligence capabilities with NVIDIA Edify's 3D asset generation
Last week
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developers
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content creation
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hp
NVIDIA Edify expands its artificial intelligence capabilities with 3D asset generation, sparking collaborations with Shutterstock and Getty Images to enhance creative control and input for visual AI interfaces.
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Denodo esteemed as Leader in Enterprise Data Fabric by Forrester
This month
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cx
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data science
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data management
Denodo Technologies earns the status of a Leader in Forrester's Enterprise Data Fabric wave report Q1 2024, applauded for its future-ready approach to data management.
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Medallia launches Agile Research for advanced market insights
Last month
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big data
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bi
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cx
Medallia, Inc. unveils Medallia Agile Research, an advanced self-service market research tool integrated into its Experience Cloud, aimed at enabling fast, comprehensive surveys and data collection while preserving the integrity of an organisation's data history.
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Workhuman launches Admin Hub enhancing Programme Managers' experience
Last month
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feedback
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workplace culture
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self-service
Workhuman aims to drive efficiency in administrative tasks with the launch of Admin Hub, enabling Programme Managers to concentrate on organisational tasks and culture enhancement.
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Scotland's COPFS boosts IT operations with Freshworks' Freshservice
Fri, 26th Jan 2024
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contact centre
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voip
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microsoft teams
Scotland's top prosecution service, COPFS, enhances IT support and management systems with vital aid from Freshworks Inc.'s Freshservice platform, greatly improving customer satisfaction and resolution times.
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Westcon-Comstor launches PartnerCentral in eight new Asian markets
Tue, 12th Dec 2023
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pc hardware
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software
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digital engagement
Westcon-Comstor has expanded its online marketplace, PartnerCentral, to eight additional Asian markets, offering multi-vendor hybrid solutions.
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Dynatrace explores AI's role in 2024 channel landscape
Mon, 4th Dec 2023
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cloud services
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ai
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customers
Dynatrace VP foresees AI advancements in 2024 driving channel opportunities in security, sustainability and data quality.
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Compliance is top concern in data management for 79% of ITDMs, reveals Cloudera study
Fri, 24th Nov 2023
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big data
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data analytics
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bi
Cloudera's research divulges compliance as the top worry of 79% of ITDMs handling data management, attributed to the use of point solutions.
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Meta & Zitcha offer unprecedented retail ad reach through new venture
Fri, 17th Nov 2023
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facebook
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instagram
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customers
Meta and Zitcha are partnering to offer retailers access to a vast audience on Instagram and Facebook, revolutionising ad outreach on these platforms.
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NTT DATA UK&I & eir partner to improve customer service with AI
Fri, 10th Nov 2023
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contact centre
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cx
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martech
NTT DATA UK&I and eir are set to transform customer experience in the telecommunication sector via a strategic AI partnership.
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British Land introduces digital wallet access for London office building
Wed, 8th Nov 2023
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apple
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technology gifts
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apple wallet
British Land teams with SwiftConnect and HID to provide digital wallet access at Broadgate's 100 Liverpool Street office in London.
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Konica Minolta Australia launches Insight Hub for enhanced IT services
Mon, 23rd Oct 2023
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printing
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edutech
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managed services
Konica Minolta Australia launches the Insight Hub, a platform aimed at improving managed IT services and augmenting customer experiences.
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Oracle boosts customer experience with generative AI in Cloud CX platform
Wed, 20th Sep 2023
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cloud services
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contact centre
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cx
Oracle adds generative AI capabilities to its Fusion Cloud Customer Experience platform to enhance customer service.
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Infinity Works co-founder joins BINDER portal
Tue, 20th Jun 2023
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ecm
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martech
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document management
Dan Rathbone, co-founder of Infinity Works, has joined BINDER, an online platform seeking to modernise how mortgage advisers serve clients.
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Ramco Systems appoints senior leaders for its Global Payroll Business
Fri, 21st Apr 2023
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contact centre
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surveillance
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ml
Ramco Systems has appointed Paul Nikhil Prasad as Business Head of Managed Payroll Services to contribute to its HR and Payroll business growth.
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What are the key trends that will shape the channel in 2023?
Thu, 17th Nov 2022
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saas
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partner programmes
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restructure
Growing trends towards self-service and increasing demands for rapid delivery are causing many businesses to rethink the way they service their clients.
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Hazelcast launches beta release of new serverless offering
Wed, 3rd Aug 2022
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bi
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big data
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cloud services
Hazelcast Viridian Serverless speeds up app development, simplifies provisioning, and enables integration of real-time data into applications.
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How to overcome the digital experience dilemma - NICE
Fri, 8th Jul 2022
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big data
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contact centre
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bi
The global self-service technologies market is rapidly growing as consumer demand intensifies, creating a digital dilemma for businesses.
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Delivering a compelling customer experience in the digital age
Wed, 15th Dec 2021
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crm
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cloud services
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contact centre
Delivering a positive customer experience in the digital age starts with a modern website, or risk losing customers.
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Telstra Purple launches next gen hybrid cloud offering
Thu, 9th Dec 2021
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cloud services
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hybrid cloud
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self-service
Telstra Purple unveils the next generation Telstra Hybrid Cloud, a flexible and secure managed public and private cloud solution.
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Macquarie Cloud Services makes Aussie first with new Azure portal
Wed, 1st Dec 2021
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cloud services
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virtualisation
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public cloud
Macquarie Cloud Services has become the first provider in Australia to offer a self-service Azure optimisation portal, providing cost savings up to 26%.
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Ivanti launches new integrated solutions to secure the 'everywhere workplace'
Wed, 27th Oct 2021
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iam
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self-service
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ivanti
Ivanti introduces three integrated solutions: Ivanti Neurons for Secure Access, Ivanti Neurons for PPM, and Ivanti Neurons for GRC.
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Darwin International Airport invests in Elenium Automation self-service solutions
Thu, 5th Aug 2021
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cx
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martech
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crm
Elenium Automation has been selected by Darwin International Airport to deploy its self-service technology and improve passenger experience.
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Self-service in high demand for today’s enterprise customers
Wed, 14th Jul 2021
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cx
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martech
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frost & sullivan
New survey highlights the growing demand for intuitive self-service solutions in customer service, says Frost - Sullivan.