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Opinion Stories - Page 293

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Why AI and ML are increasingly important for effective IT security
Security Information and Event Management

Why AI and ML are increasingly important for effective IT security

ML offers much better capabilities than humans can deliver when it comes to recognising and predicting certain types of patterns.

By Simon Howe • 5 min read • Thu, 7th May 2020
Six practical tips for better password practice
Multi-factor authentication

Six practical tips for better password practice

UK's National Cyber Security Centre reveals the most hacked passwords of 2019, including '123456' and 'password'.

By Peter Bailey • 4 min read • Wed, 6th May 2020
10 best practices for work-from-home contact centres
Customer Relationship Management

10 best practices for work-from-home contact centres

NICE outlines 10 best practices for effective work-from-home contact centres, focusing on infrastructure, tools, dynamic schedules, and AI-driven support.

By Darren Rushworth • 4 min read • Wed, 6th May 2020
AI is powering a shift in digital customer engagement
Customer Relationship Management

AI is powering a shift in digital customer engagement

AI-driven digital employees are revolutionising customer engagement as companies adapt to post-pandemic demands, cutting costs and boosting satisfaction.

By Caroline Francis • 4 min read • Wed, 6th May 2020
How to stay 'screen fit' when working at home
Hybrid & Remote Work

How to stay 'screen fit' when working at home

As home-working more than ever exhausts us digitally, maintaining a disciplined routine and actively switching off are key to avoiding screen fatigue.

By Barbara Parker • 3 min read • Tue, 5th May 2020
Five security priorities to consider with a remote workforce
Wireless Networks

Five security priorities to consider with a remote workforce

Recently, Australian Signals Directorate (ASD) issued a warning over the usage of insecure video conferencing apps, citing security concerns.

By James Ley • 4 min read • Tue, 5th May 2020
Here's how human-like bots perform online fraud
Cybersecurity

Here's how human-like bots perform online fraud

62.7% of bad bots on the login page can mimic human behaviour. That means these bots can take over user accounts or can even create fake accounts.

By Manwendra Mishra • 3 min read • Mon, 4th May 2020
Doing more with less: How RPA will assist finance departments in the new economy
Robotic Process Automation

Doing more with less: How RPA will assist finance departments in the new economy

In today's challenging economic climate, Australian and New Zealand finance professionals are under pressure to up their output and contain costs.

By Claudia Pirko • 4 min read • Mon, 4th May 2020
Manage what you measure with clarity
DataCentre infrastructure

Manage what you measure with clarity

Data center management solutions enable facilities and IT professionals to intelligently reduce energy consumption.

By Rami Radi • 5 min read • Mon, 4th May 2020
Is legacy technology holding you back?
Digital Transformation

Is legacy technology holding you back?

Getting off legacy systems can be difficult but the potential benefits of updating IT infrastructure or even better integrating old systems can be immense.

By Brad Drysdale • 5 min read • Thu, 30th Apr 2020
Ensuring business continuity during COVID-19
Disaster Recovery

Ensuring business continuity during COVID-19

There are three main areas that IT leaders must focus on when striving to ensure business continuity is maintained during the pandemic.

By Dmitri Chen • 4 min read • Wed, 29th Apr 2020
Three RPA limitations that must be addressed to meet elevated expectations
Robotic Process Automation

Three RPA limitations that must be addressed to meet elevated expectations

To meet rising expectations, businesses must overcome RPA limitations: incomplete process automation, enterprise-scale challenges, and security concerns.

By Matthew Bertram • 3 min read • Tue, 28th Apr 2020
Remote working in a time of crisis
Firewalls

Remote working in a time of crisis

As COVID-19 reshapes network traffic, organisations are scrambling to manage the surge in remote working. VPNs and performance monitoring become critical.

By Tom Caldwell • 4 min read • Tue, 28th Apr 2020
Banking and finance – the content conundrum in a post-Commission world
Data Analytics

Banking and finance – the content conundrum in a post-Commission world

By cutting out the silos and shadow systems, financial organisations can increase operational efficiency and governance.

By Jamie Atherton and Eugene Chng • 5 min read • Mon, 27th Apr 2020
Three ways to protect your business in the cloud
Firewalls

Three ways to protect your business in the cloud

A modern BYO-anything workforce means more access points, hidden apps and hurdles to secure across the organisation.

By Lindsay Brown • 4 min read • Fri, 24th Apr 2020
How metadata improves efficiency and productivity in information-heavy organisations
Unified Communications

How metadata improves efficiency and productivity in information-heavy organisations

Streamlined metadata capture and its application to content provides a clear path forward for a more intelligent digital workplace.

By James Fox • 3 min read • Thu, 23rd Apr 2020
Embracing zero trust for IoT and OT: a fundamental mind shift
Data Analytics

Embracing zero trust for IoT and OT: a fundamental mind shift

Remote working has become common practice, but it brings new security challenges. Forescout outlines four considerations for a zero trust architecture.

By Steve Hunter • 3 min read • Thu, 23rd Apr 2020

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