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IT services Stories - Page 21

Global Stories

IT services stories

Hexaware urges unified AI strategy as CX scores continue to fall
Digital Transformation

Hexaware urges unified AI strategy as CX scores continue to fall

Hexaware warns falling global customer experience scores need a unified AI strategy, urging businesses to integrate tools for personalisation and efficiency.

By Shannon Williams • 3 min read • Thu, 9th Oct 2025
Ekco boosts UK presence with Solsoft acquisition for SME growth
Cybersecurity

Ekco boosts UK presence with Solsoft acquisition for SME growth

Ekco expands its UK footprint by acquiring Solsoft, a Bristol-based MSP, to enhance services for SMEs across multiple industries and grow its workforce.

By Shannon Williams • 3 min read • Thu, 9th Oct 2025
Syriac Joswin named Chief Revenue Officer to drive Synoptek growth
Digital Transformation

Syriac Joswin named Chief Revenue Officer to drive Synoptek growth

Synoptek appoints Syriac Joswin as Chief Revenue Officer to fuel global growth and strengthen its market position through strategic leadership and innovation.

By Melvin Hipolito • 3 min read • Mon, 29th Sep 2025
SmartBear partners with Adactin to boost APAC software quality
DevOps

SmartBear partners with Adactin to boost APAC software quality

SmartBear teams up with Australian firm Adactin to distribute AI-powered software testing tools across Australia, Singapore, Malaysia and India in key sectors.

By Melvin Hipolito • 3 min read • Fri, 26th Sep 2025
Pine acquires Ireland's DB Computer Solutions in global ERP push
Digital Transformation

Pine acquires Ireland's DB Computer Solutions in global ERP push

Pine Services Group has acquired Ireland's DB Computer Solutions, marking its first move outside the US and expanding its global ERP software presence.

By Catherine Knowles • 4 min read • Thu, 25th Sep 2025
TeamViewer launches MSP Partner Programme for global service growth
Digital Transformation

TeamViewer launches MSP Partner Programme for global service growth

TeamViewer launches MSP Partner Programme globally to help managed IT service providers scale, enhance offerings, and access enterprise-grade platforms.

By Melvin Hipolito • 3 min read • Wed, 24th Sep 2025

Stories from Other Regions

IT services stories

Barracuda updates BarracudaONE to speed email threat response for MSPs
Firewalls

Barracuda updates BarracudaONE to speed email threat response for MSPs

Barracuda updates BarracudaONE, boosting MSPs' email threat response up to ten times faster and automating billing with new PSA integrations.

By Melvin Hipolito • 4 min read • Wed, 15th Oct 2025
Cyberfort names Kathy Stokes Chief Revenue Officer for growth push
Partner Programmes

Cyberfort names Kathy Stokes Chief Revenue Officer for growth push

Cyberfort has named Kathy Stokes as Chief Revenue Officer to lead growth and expand its footprint in cyber security, cloud and colocation services.

By Jed Nykolle Harme • 2 min read • Wed, 15th Oct 2025
Mintivo appoints new directors to support ambitious growth
Customer Experience

Mintivo appoints new directors to support ambitious growth

Mintivo appoints Steve Casey and Graham Ford to senior roles, aiming to boost growth by 25% this year and strengthen customer experience and operations.

By Jed Nykolle Harme • 4 min read • Fri, 10th Oct 2025
Kytec rebrands & expands managed IT services for SMB AI growth
Digital Transformation

Kytec rebrands & expands managed IT services for SMB AI growth

Kytec has rebranded and expanded its managed IT services to help Australian SMBs adopt AI-driven transformations and stay competitive in the evolving market.

By Melania Watson • 4 min read • Thu, 9th Oct 2025
CRI Advantage earns Elite Partner status in ServiceNow programme
Digital Transformation

CRI Advantage earns Elite Partner status in ServiceNow programme

CRI Advantage has earned Elite Partner status in the ServiceNow Partner Programme, boosting its ability to deliver advanced IT service and digital transformation solutions.

By Kaleah Salmon • 3 min read • Wed, 8th Oct 2025
Assurix launches real-time trustmark for MSPs with live checks
Supply Chain

Assurix launches real-time trustmark for MSPs with live checks

Assurix launches a real-time trustmark for MSPs, enabling continuous verification of security and service standards via live operational data integrations.

By Kaleah Salmon • 4 min read • Wed, 8th Oct 2025
Half of Indian supply chain firms hit by cyber breaches: report
Firewalls

Half of Indian supply chain firms hit by cyber breaches: report

Over half of Indian suppliers linked to global supply chains suffered cyber breaches last year, with many incidents going unreported, a SecurityScorecard report reveals.

By Sean Mitchell • 4 min read • Tue, 30th Sep 2025
Infotrust unifies cyber security & IT services nationwide
Data Protection

Infotrust unifies cyber security & IT services nationwide

Infotrust unites Spirit Technologies and Infotrust services to offer nationwide cyber security and IT support, backed by 250+ experts and a 24/7 Australian SOC.

By Shannon Williams • 3 min read • Thu, 25th Sep 2025
Tecala boosts efficiency with LogicMonitor LM Envision rollout
Data Analytics

Tecala boosts efficiency with LogicMonitor LM Envision rollout

Tecala completed a 90-day rollout of LogicMonitor's LM Envision platform, slashing customer onboarding times by 70% and boosting operational efficiency.

By Sean Mitchell • 3 min read • Tue, 23rd Sep 2025
Academia reports robust FY2025 growth with GBP £138 million turnover
Partner Programmes

Academia reports robust FY2025 growth with GBP £138 million turnover

Academia Technology Group reports robust FY2025 growth with GBP £138 million turnover, driven by a 42% rise in Managed Services and strategic acquisition of Smartdesc.

By Kaleah Salmon • 3 min read • Thu, 18th Sep 2025
BDO Canada named Major Player in IDC Canadian AI services report
Digital Transformation

BDO Canada named Major Player in IDC Canadian AI services report

BDO Canada has been named a Major Player in IDC's Canadian AI services 2025 report, highlighting its growing role in practical, scalable AI solutions nationwide.

By Jed Nykolle Harme • 3 min read • Wed, 17th Sep 2025
Advent One & Resilient Asia Pacific merge to boost IT services
Digital Transformation

Advent One & Resilient Asia Pacific merge to boost IT services

Advent One and Resilient Asia Pacific have merged to expand IT services, enhancing support across South Australia, Victoria and New South Wales amid rising hybrid IT demand.

By Kaleah Salmon • 3 min read • Tue, 16th Sep 2025