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New digital business means “The cloud is no longer enough”
Gartner research shows that as the need for beyond-edge customer engagement rises, infrastructure service providers need to follow suit.
Gartner’s three areas of frequent finance automation failure
“Robots are only as good as the people who design and manage them,” says Gartner VP Johanna Robinson.
What the people say - Gartner’s November Customers’ Choices
A roundup of the latest Gartner Peer Insight Customers’ Choices from Backup and Recovery to Business Intelligence and Analytics, and more.
Gartner names Silver Peak Leader in WAN Edge infrastructure
Gartner’s WAN Edge Infrastructure Magic Quadrant names Silver Peak among the leaders in a growing market.
Gartner - Global RPA spending hitting its stride
The biggest adopters of RPA today include banks, insurance companies, utilities and telecommunications companies.
Gartner’s top 10 IoT tech trends
“CIOs who master innovative IoT trends have the opportunity to lead digital innovation in their business.”
Why an ecosystem platform is critical to business growth
"The right ecosystem platform can help businesses become more agile."
EMEA data centre spending to flatline until Brexit’s sorted
“2018 is not a good year for IT spending in EMEA,” says Gartner research vice president John Lovelock.
Gartner names Bitglass a leader in cloud security
Bitglass was evaluated based on its ability to execute and its completeness of vision.
Digital maturity among APAC CIOs reaches ‘tipping point’
Gartner's new survey has revealed enterprises that fall behind in digital business now will have a serious competitive disadvantage in the future.
Gartner: data risk audit executives’ top concern for 2019
Annual Audit Plan Hot Spots Report reveals multiple risks and a lack of preparation around corporate data and analytics efforts.
Digital customer experience is nothing without a human touch
"Businesses cannot neglect the fact that on the other side of each transaction is a human being. And for some interactions, the most effective way to help a human being is with another."
Gartner CIO survey: enterprises are entering third IT era
“CIOs should use their financial resources to make 2019 a transformative year for their businesses.”
Gartner’s seven unexpected digital disruptions
CIOs always need to be on the lookout for the next wave of technology. Gartner has outlined seven tech trends that we should keep an eye on.
Growing spend on data centre systems could be short-lived
Gartner's data reveals total global IT spending will continue to grow in 2019, with some sectors doing better than others.
Gartner’s 7 steps for agile marketing
“To shift to agile methods, the modern CMO must have the ability to awaken, harness and develop trust and commitment from their organisation.”
Gartner’s top tips to keep relevant in the face of change
“Continuous change can be made into an asset if an organisation sharpens its vision in order to see the future coming.”
Gartner’s top 10 tech trends for 2019
Gartner has released a list of what it sees as the most important strategic tech trends to be aware of in the quickly upcoming year.
Why the term ‘VAR’ no longer makes sense
A Gartner expert weighs in on VAR consolidation and muses over whether the term ‘value-added reseller’ still has any relevance.
Gartner - 70% of AI for digital commerce projects succeed
As AI adoption continues to grow, a recent Gartner survey shows that in digital commerce organisation projects are succeeding at a massive rate.
Gartner - APAC PC shipments showing growth
“The PC market continued to be driven by steady corporate PC demand, which was driven by Windows 10 PC hardware upgrades.”
Opinion: Digital transformation is no pain no gain
Everyone craves the agility and innovation (among other things) that digital transformation promises, but how many are willing to take the risk?
Commercial SaaS platforms on the rise in APAC
Gartner predicts that the overall public cloud services market will grow 21.4% this year.
Three CX myths to avoid, according to Gartner
Gartner’s research has shown that three of the most common pieces of advice on customer experience could actually be holding back your RoI.