Global stories

NTT DATA & Palo Alto Networks launch new MXDR service

NTT DATA and Palo Alto Networks have unveiled a new MXDR service, enhancing cybersecurity resilience for enterprises in an era of evolving threats.

By Catherine Knowles • 3 min read • Thu, 31st Oct 2024

Firewalls

Fortinet launches AI-powered data loss prevention solution

Fortinet has launched FortiDLP, a next-gen data loss prevention solution designed to enhance security management and address insider threats for enterprises.

By Catherine Knowles • 3 min read • Thu, 31st Oct 2024

Unified Communications

NICE recognised as leader in 2024 Gartner Magic Quadrant

NICE has been named a Leader in the 2024 Gartner Magic Quadrant for Contact Centre as a Service, marking its tenth consecutive year in this position.

By Imee Dequito • 2 min read • Thu, 31st Oct 2024

Data Analytics

Dayforce named Leader in 2024 Gartner Magic Quadrant

Dayforce has been recognised as a Leader in the 2024 Gartner Magic Quadrant for Cloud HCM Suites, marking its fifth consecutive year of achievement.

By Melania Watson • 2 min read • Wed, 30th Oct 2024

Digital Transformation

SoftServe named a Challenger in 2024 Gartner Magic Quadrant

SoftServe has been recognised as a Challenger in Gartner's 2024 Magic Quadrant for Custom Software Development Services, highlighting its focus on Generative AI.

By Kaleah Salmon • 3 min read • Wed, 30th Oct 2024

Customer Experience

Freshworks launches Freddy AI Agent for service efficiency

Freshworks has unveiled the Freddy AI Agent, designed to boost customer and employee experiences by autonomously resolving service requests in minutes.

By Kaleah Salmon • 4 min read • Wed, 30th Oct 2024

Firewalls

NTT DATA & Palo Alto partner on cybersecurity service

NTT DATA has teamed up with Palo Alto Networks to introduce its Managed Extended Detection and Response service, enhancing enterprise cybersecurity significantly.

By Sean Mitchell • 3 min read • Tue, 29th Oct 2024

DevOps

New Relic named a Leader in Gartner 2024 Magic Quadrant

New Relic has been named a Leader in the 2024 Gartner Magic Quadrant for Digital Experience Monitoring, praised for its visionary integrations and customer satisfaction.

By Imee Dequito • 3 min read • Mon, 28th Oct 2024

Digital Transformation

Dynatrace named a leader in 2024 Gartner's Magic Quadrant

Dynatrace has been named a Leader in the inaugural 2024 Gartner Magic Quadrant for Digital Experience Monitoring, showcasing its exceptional capabilities.

By Imee Dequito • 2 min read • Fri, 25th Oct 2024

DevOps

IBM named leader in Gartner's cloud finance tools report

IBM has been recognised as a Leader in the 2024 Gartner Magic Quadrant for Cloud Financial Management Tools for its IBM Cloudability product.

By Catherine Knowles • 2 min read • Fri, 25th Oct 2024

Customer Experience

Freshworks launches Freddy AI Agent for streamlined support

Freshworks has launched Freddy AI Agent, an innovative tool that autonomously resolves 45% of customer queries, promising quick, no-code deployment.

By Shannon Williams • 4 min read • Fri, 25th Oct 2024

Low code & No code

Appian tops Gartner report for complex applications

Appian has been named top for Complex Internal Applications in Gartner's 2024 Critical Capabilities report for Low-Code Application Platforms.

By Imee Dequito • 1 min read • Thu, 24th Oct 2024

Unified Communications

RingCentral leads 2024 Gartner Magic Quadrant for UCaaS

RingCentral has been named a Leader in the 2024 Gartner Magic Quadrant for UCaaS for the tenth consecutive year, showcasing exceptional innovation and reliability.

By Kaleah Salmon • 2 min read • Thu, 24th Oct 2024

Unified Communications

CrowdStrike & Fortinet partner to enhance cybersecurity

CrowdStrike and Fortinet have joined forces to enhance cybersecurity, integrating their leading protection solutions for improved threat detection and response.

By Sean Mitchell • 3 min read • Wed, 23rd Oct 2024

Generative AI

Gartner predicts AI will reshape business workforce by 2028

Gartner's latest predictions reveal that by 2026, 20% of businesses could streamline operations via AI, potentially eliminating half of middle management roles.

By Sean Mitchell • 3 min read • Wed, 23rd Oct 2024

Digital Transformation

Gartner unveils top strategic technology trends for 2025

Gartner has listed the top 10 strategic technology trends for 2025, emphasising AI, governance and sustainability to guide organisations' futures.

By Kaleah Salmon • 3 min read • Tue, 22nd Oct 2024

Storage

Scality named Visionary in 2024 Gartner Magic Quadrant

Scality has been named a Visionary in the 2024 Gartner Magic Quadrant for File and Object Storage Platforms for the ninth consecutive year.

By Kaleah Salmon • 3 min read • Thu, 17th Oct 2024

Digital Transformation

Sitecore exceeds USD $500 million annual recurring revenue

Sitecore has announced it has surpassed USD $500 million in annual recurring revenue for fiscal year 2024, driven by strong demand for its digital experience platform.

By Kaleah Salmon • 3 min read • Thu, 17th Oct 2024

Privileged Access Management

ManageEngine earns dual accolades for IAM solutions in 2024

ManageEngine, a division of Zoho Corp., has been named a Challenger in the 2024 Gartner Magic Quadrant for Privileged Access Management for the second year running.

By Kaleah Salmon • 3 min read • Tue, 15th Oct 2024

Stories from other regions

Digital Transformation

BeyondTrust named leader in 2024 KuppingerCole PAM report

BeyondTrust has been named a leader in the 2024 KuppingerCole Leadership Compass for Privileged Access Management for the fifth year in a row.

By Sean Mitchell • 2 min read • Mon, 14th Oct 2024