Enterprise Automation Stories

Global Stories

Enterprise Automation stories

Synthflow AI & Avant strike exclusive voice AI deal

The tie-up could speed customer service automation for regulated sectors, with first joint deals already closed and roll-outs due in weeks.

By Sean Mitchell • 4 min read • Yesterday

Data Analytics

Infosys expands GlobalFoundries deal for managed IT services

The chipmaker will shift more of its enterprise systems to a managed model as Infosys takes on applications, infrastructure and support.

By Mark Tarre • 4 min read • 2 days ago

Digital Transformation

When Agents act on bad data, the damage is automatic

Bad contact records can send autonomous AI workflows off course, with errors compounding across thousands of customer actions at once.

By Bobby Joseph • 6 min read • Last week

Digital Transformation

UiPath launches Maestro Case for complex workflows

Enterprises could cut handling times and improve compliance as UiPath pushes its automation software into more complex, exception-heavy case work.

By Mark Tarre • 3 min read • Last week

Manufacturing

Wipro launches Applied AI centre for Claude models

The move aims to help Wipro turn AI pilots into client workflows, as it trains 10,000 staff to deploy Claude across industries.

By Sofiah Nichole Salivio • 3 min read • Last week

Software-as-a-Service

CTERA links file data to n8n automation for AI use

Enterprise users can now feed governed file content into automated and AI workflows without custom code, reducing engineering overhead.

By Sean Mitchell • 4 min read • Last week

Software-as-a-Service

Activate IAM wins AI challenge with Teams assistant

The win highlights growing demand for governed AI tools that speed up identity admin without weakening approvals, audit trails or compliance.

By Sean Mitchell • 4 min read • This month

DevOps

Tech Mahindra launches agentic app modernisation services

Enterprises trying to cut software maintenance costs may find more automation, as Tech Mahindra repositions legacy application work around agentic AI.

By Joseph Gabriel Lagonsin • 3 min read • This month

DevOps

CompTIA launches AutoOps+ certification for operations

Demand for automation-savvy IT staff is rising as firms seek to cut manual processes and manage complex cloud and hybrid systems.

By Joseph Gabriel Lagonsin • 4 min read • This month

Digital Transformation

Workspot launches GUIDE AI automation platform on AWS

Enterprises struggling with legacy software may find it easier to automate tasks, as the platform works without APIs or fragile RPA tools.

By Joseph Gabriel Lagonsin • 3 min read • This month

Robotics

Nvidia unveils tools for enterprise AI agents

Software groups in chip design and healthcare are already using Nvidia's new agent tools to automate complex workflows with tighter security controls.

By Sean Mitchell • 4 min read • This month

Digital Transformation

UiPath named Leader in Forrester document mining wave

Forrester's praise could strengthen UiPath's pitch to firms seeking a single platform for document-heavy workflows, governance and AI agents.

By Sean Mitchell • 4 min read • Last month

Private Cloud

FPT launches Flezi Foundry for AI-led software delivery

Enterprises could see faster, more accountable software delivery as human oversight stays in place for AI agents handling coding and support.

By Sofiah Nichole Salivio • 4 min read • Last month

Stories from Other Regions

Enterprise Automation stories

Software-as-a-Service

Agentic AI will soon run your service desk. The real question is who controls it

The shift to AI that can act, not just summarise, raises new questions over auditability, data residency and who controls operations.

By Dion Williams • 5 min read • Yesterday

Digital Transformation

Workspot launches Guide for AI workflow automation

Businesses could cut manual data entry and compliance work as Workspot's GUIDE uses AI agents inside virtual desktops to automate desktop and web tasks.

By Sofiah Nichole Salivio • 3 min read • Last week