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Susannah Redstone appointed as General Manager at Digital Island
Unified Communications

Susannah Redstone appointed as General Manager at Digital Island

Susannah Redstone, with over two decades of telecoms experience, has been named General Manager at Digital Island.

By Imee Dequito • 2 min read • Mon, 18th Dec 2023
Video: 10 Minute IT Jams - An update from Digital Island
Unified Communications

Video: 10 Minute IT Jams - An update from Digital Island

Leon Sheehan, CEO of Digital Island, joins us today to tell us more about Digital Island, its new workshop offering, and what the company expects for 2023.

By Zach Thompson • 1 min read • Tue, 16th May 2023
Digital Island's new workshop for superior contact centres
Unified Communications

Digital Island's new workshop for superior contact centres

Digital Island has launched Customer Experience Accelerator Lab to help businesses get the most out of their contact centre operations.

By Zach Thompson • 4 min read • Tue, 9th May 2023
Answering to the hands-free farmer: How Farmlands pioneered Amazon Connect for Kiwi agritech
Agricultural Technology

Answering to the hands-free farmer: How Farmlands pioneered Amazon Connect for Kiwi agritech

Hands-free, Bluetooth-savvy and constantly on-the-go, New Zealand's farming community is demanding a 'digital touch' as part of the services they seek out.

By Farmlands • 3 min read • Mon, 20th Feb 2023
Digital Island announces AWS Service Delivery designation for Amazon Connect
Hyperscale

Digital Island announces AWS Service Delivery designation for Amazon Connect

The achievement recognises that Digital Island follows best practices and has proven success in delivering AWS services to end customers.

By Mitchell Hageman • 2 min read • Tue, 20th Dec 2022
Digital Island appoints Grant Sweeney as customer & sales general manager
Unified Communications

Digital Island appoints Grant Sweeney as customer & sales general manager

Digital Island appoints Grant Sweeney as Customer and Sales General Manager to enhance its role as a specialty cloud communications provider in New Zealand.

By Zach Thompson • 2 min read • Tue, 26th Apr 2022
Digital Island appoints Grant Sweeney as Customer & sales general manager
Unified Communications

Digital Island appoints Grant Sweeney as Customer & sales general manager

Grant Sweeney appointed as Customer and Sales GM at Digital Island, to enhance role as communication and contact centre provider in New Zealand.

By Zach Thompson • 2 min read • Tue, 26th Apr 2022
How smaller Kiwi telcos are gaining market share
Unified Communications

How smaller Kiwi telcos are gaining market share

But why are we seeing an increase in market share by the smaller telcos at a time where fewer and fewer exist?.

By Brendan Ritchie • 4 min read • Wed, 17th Jan 2018
Spark buys Digital Island – a good move?
Commerce Commission

Spark buys Digital Island – a good move?

I wasn't inclined to believe that Spark would leave Digital Island to act as an independent brand as part of its wholesale and ventures division.

By Brendan Ritchie • 3 min read • Thu, 23rd Nov 2017
Telecom unveils XT wholesale partners
Unified Communications

Telecom unveils XT wholesale partners

Further details have been released on last week's news that Telecom had signed three Mobile Virtual Network Operators onto the network.

By Staff Writer • 2 min read • Mon, 10th May 2010
Telco well placed in Deloitte Fast 50
Digital Signage

Telco well placed in Deloitte Fast 50

Telecommunication providers had a strong showing in this year's Deloitte Fast 50, which ranks the fastest growing companies in New Zealand.

By Staff Writer • 1 min read • Fri, 6th Nov 2009

Global Stories

How Omicron-proof technology helped businesses traverse the 'Big Sick'
Unified Communications

How Omicron-proof technology helped businesses traverse the 'Big Sick'

When businesses were battling through Covid disruptions, contact centres were utilising innovative technology solutions.

By Leon Sheehan • 5 min read • Mon, 3rd Oct 2022
Spark buys Auckland telco company in small but tactical move
Unified Communications

Spark buys Auckland telco company in small but tactical move

Ed Hyde, CEO Spark ventures & wholesale, says the acquisition, while relatively small for Spark, is a smart, tactical investment.

By Julia Gabel • 2 min read • Wed, 15th Nov 2017
Windows 10 upgrade causing UFB congestion
Distributed Denial of Service

Windows 10 upgrade causing UFB congestion

The Windows 10 upgrade is having a severe impact of local UFB, with network traffic increasing by up to 100% in New Zealand.

By Shannon Williams • 3 min read • Mon, 10th Aug 2015
Fibre - What does it mean for your business?
Unified Communications

Fibre - What does it mean for your business?

Imagine, an employee on average spends nine minutes every day waiting for files and websites to download. That is more than 53 hours a year!.

By Staff Writer • 2 min read • Mon, 22nd Jul 2013
Join the cloud rush
Cloud Services

Join the cloud rush

UK businesses race to the cloud as Digital Island reports a 65% surge in firms adopting cloud services to stay competitive.

By Staff Writer • 4 min read • Mon, 29th Apr 2013
Telecom to wholesale XT
Unified Communications

Telecom to wholesale XT

Telecom has brought forward plans to offer wholesale services on its XT Network by a year, it's been announced today.

By Staff Writer • 1 min read • Thu, 12th Nov 2009
Farmside in Fast 50
Unified Communications

Farmside in Fast 50

Rural ISP Farmside ranks 18th in Deloitte's Fast 50, winning the fastest-growing tech, media, and telecoms business for Canterbury and Upper South Island.

By Staff Writer • 1 min read • Tue, 3rd Nov 2009