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LeanDNA Adds CRO & CMO to Executive Team
Customer Experience

LeanDNA Adds CRO & CMO to Executive Team

LeanDNA strengthens executive team with new CRO Olivier Gachot and CMO Jordan Slabaugh to drive go-to-market strategy and accelerate growth.

By Imee Dequito • 3 min read • Fri, 15th Sep 2023
The power behind personalised customer journeys
Data Analytics

The power behind personalised customer journeys

Brands need to understand their customers' wants, motivations, and pain points to create a successful customer journey. Personalisation is key.

By Imee Dequito • 5 min read • Mon, 4th Sep 2023
Forrester names Tredence a leader in customer analytics
Data Analytics

Forrester names Tredence a leader in customer analytics

Tredence was recognized for its ability to merge vertical expertise with customer analytics and data engineering sets.

By Gaurav Sharma • 3 min read • Fri, 7th Jul 2023
Access4 launches new SMS service to fuel partner growth
Customer Experience

Access4 launches new SMS service to fuel partner growth

Access4, the UCaaS provider, has launched a new SMS service to fuel partner network growth and increase customer retention.

By Catherine Knowles • 3 min read • Wed, 24th May 2023
Radiant Logic announces wins, including customer retention rate of 95%+
Customer Experience

Radiant Logic announces wins, including customer retention rate of 95%+

Radiant Logic has delivered a fourth straight year of profitable growth and an expanding customer base despite economic uncertainty.

By Catherine Knowles • 3 min read • Thu, 19th Jan 2023
Amperity to help Reckitt maximize and scale first-party data
Data Analytics

Amperity to help Reckitt maximize and scale first-party data

The global consumer products company behind Lysol, Air Wick and Enfamil deploy a customer data platform to build long-term customer loyalty and drive revenue.

By Gaurav Sharma • 3 min read • Wed, 14th Dec 2022
How investing in card-linked loyalty programs can improve customer retention
Data Analytics

How investing in card-linked loyalty programs can improve customer retention

Retailers can improve customer retention and secure repeat business through card-linked loyalty programs that remove friction and inconvenience for shoppers.

By Cary Lockwood • 4 min read • Tue, 1st Feb 2022
BitTitan looks to 'automate profitability' with expanded MSPComplete
Customer Experience

BitTitan looks to 'automate profitability' with expanded MSPComplete

BitTitan says its new expanded version of the MSPComplete platform empowers partners to increase revenue and reduce service delivery costs.

By Heather Wright • 2 min read • Wed, 5th Apr 2017
New VadaXchange call-centre system helps Greenfingers reach its 50,000 customers
Unified Communications

New VadaXchange call-centre system helps Greenfingers reach its 50,000 customers

Greenfingers needed a robust call-centre solution that enabled its staff around the country to provide a great customer service experience.

By Staff Writer • 3 min read • Tue, 29th Apr 2014
Clearswift's Kiwi Connector
Customer Experience

Clearswift's Kiwi Connector

Security software company Clearswift has appointed Connector Systems as a distributor as the company strengthens its Asia Pacific presence.

By Staff Writer • 2 min read • Wed, 1st Jun 2011
Report: Value of social media missed by SMEs
Customer Experience

Report: Value of social media missed by SMEs

Small business owners are still missing opportunities to get customers through using social media, according to a new study in the US.

By Staff Writer • 4 min read • Thu, 3rd Jun 2010
Return to sender no more. . .
Customer Experience

Return to sender no more. . .

Experian's QAS launches NZ QuickAddress Batch, slashing mail return costs of up to USD $25 per item by enhancing address accuracy and data management.

By Staff Writer • 2 min read • Sat, 1st Sep 2007

Stories from Other Regions

Hipages Group appoints CTO & CPO for marketplace transformation
Customer Experience

Hipages Group appoints CTO & CPO for marketplace transformation

hipages Group appoints Herry Wiputra as Chief Product Officer and Jeremy Burton as Chief Technology Officer, driving transformation and growth.

By Imee Dequito • 2 min read • Wed, 5th Jul 2023
Pendula appoints Lance Callaghan as Head of Information Security
Software-as-a-Service

Pendula appoints Lance Callaghan as Head of Information Security

Pendula, appoints Lance Callaghan as Head of Information Security to prepare platform for data compliance ahead of global expansion.

By Imee Dequito • 2 min read • Wed, 17th May 2023
Immersive Labs Hires New Exec Leadership Team
Data Analytics

Immersive Labs Hires New Exec Leadership Team

Immersive Labs has appointed Eric Johnson as CRO and Julie Chapman as SVP of Customer Experience to drive global revenue growth and customer acquisition.

By Sean Mitchell • 3 min read • Fri, 31st Mar 2023
Komo out to disrupt the Customer Loyalty & Rewards space
Customer Experience

Komo out to disrupt the Customer Loyalty & Rewards space

Komo Technologies expands with the appointment of Aussie Merciadez as Global Chief of Customer Engagement and Loyalty Partnerships.

By Sean Mitchell • 1 min read • Thu, 9th Feb 2023