Best Practice stories
NiCE expands its AI partnership with AWS to enhance CXone Mpower, bringing advanced AI-powered automation to customer experience workflows at enterprise scale.
GlobalLogic has joined the AI-RAN Alliance to enhance AI integration in radio access networks, boosting automation, efficiency and new revenue opportunities in telecoms.
The Cloud Security Alliance has launched Valid-AI-ted, an AI tool offering automated quality checks for STAR Level 1 cloud security self-assessments.
The Cloud Security Alliance has launched the AI Trustworthy Pledge to promote responsible, transparent, and ethical AI development and usage globally.
By 2027, generative AI will power 75% of new analytics content, transforming business decisions with perceptive, autonomous insights, predicts Gartner.
Secure Code Warrior has launched free AI Security Rules on GitHub, helping developers secure code creation with AI tools like GitHub Copilot and others.
NiCE teams up with Snowflake to enable secure, AI-driven sharing and automation of customer data, enhancing efficiency and personalisation across enterprises.
Nearly one-third of UK firms lack AI risk policies, as CyXcel unveils a new DRM tool to tackle rising AI threats and compliance demands.
AI in law is evolving to amplify human judgment, using curated data and reasoning to enhance legal advice, not just recall case law.
Security flaws in Salesforce industry clouds risk exposing sensitive data worldwide, with over 20 issues found affecting thousands of organisations' information.
A global survey reveals 71% of SMBs feel cyber ready, yet only 22% use advanced defences, exposing a risky gap in actual security measures worldwide.
NTT DATA is the exclusive advisory partner for Plug and Play's AI Centres of Excellence across North America, supporting startups and corporates with AI innovation.
Evergreen marks its 100th managed IT services acquisition with Australia's REDD, surpassing $1 billion revenue, while expanding globally.
Despite instant messaging growth, 48% of IT leaders say email remains the top channel for vital business communications worldwide.
The world's first benchmark to assess large language models for creativity in advertising has launched, backed by leading industry groups.
UK manufacturing SMEs could boost GDP by GBP £83bn if they scale, but face barriers like outdated planning and funding access, says new report.
CybExer and Cyber Defense Labs have partnered to boost Japan's cyber defences with advanced training tools amid rising digital threats and new national policies.
Trilliant expands its partnership with OZZ Electric to deploy advanced EV energy management and sub-metering across British Columbia's growing electric vehicle network.
Proofpoint has made Singapore its Asia-Pacific HQ to enhance AI-driven cybersecurity amid rising AI-enabled threats across the region.
Wild Tech unveils 'Agentic Governance in a Box', a Microsoft-aligned toolkit to help firms manage AI agents and enhance data governance in enterprises.