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Best Practice stories

Global CISO Council launched to steer AI governance
Data Protection

Global CISO Council launched to steer AI governance

EC-Council launches the Global CISO Council to unify AI governance, tech risk oversight and regulatory response for senior security leaders.

By Mark Tarre • 3 min read • Sat, 14th Mar 2026
Gamma urges diagnosis-led rethink of customer experience
EduTech

Gamma urges diagnosis-led rethink of customer experience

Gamma is urging organisations to treat missed calls and long queues as symptoms of deeper CX flaws in systems, processes and culture.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 12th Mar 2026
Generate Summit unveils 2026 B2B marketer keynotes
Marketing Technologies

Generate Summit unveils 2026 B2B marketer keynotes

Generate Summit names first 2026 keynotes for its Sydney B2B marketer conference, promising hands-on sessions and a strict no-selling rule.

By Catherine Knowles • 3 min read • Mon, 9th Mar 2026
Most homes never change router passwords, guide warns
Malware

Most homes never change router passwords, guide warns

Most households leave router admin passwords unchanged, prompting insurer Everywhen to issue a 10‑step guide to secure home Wi‑Fi.

By Shannon Williams • 4 min read • Thu, 12th Feb 2026
Why cybersecurity frameworks matter more than ever
Ransomware

Why cybersecurity frameworks matter more than ever

As cyber spend soars past USD $100 billion, rising breaches show Australian firms need clear security frameworks more than extra tools.

By Gareth Cox • 4 min read • Tue, 27th Jan 2026
Genie Goals' Life Goals book spotlights eCommerce AI
Customer Experience

Genie Goals' Life Goals book spotlights eCommerce AI

Genie Goals' latest Life Goals book showcases 75 eCommerce campaigns, spotlighting AI-driven innovation from global and challenger brands.

By Mark Tarre • 4 min read • Mon, 12th Jan 2026

Stories from Other Regions

Best Practice stories

Medcast launches AI platform with initial focus on general practice
Artificial Intelligence

Medcast launches AI platform with initial focus on general practice

Australian GPs could save consultation time as Medcast’s MedLuma gives cited AI answers from local guidelines and earns CPD points.

By Catherine Knowles • 4 min read • Tue, 31st Mar 2026
Microlise unveils driver of the year awards shortlist
Cartech

Microlise unveils driver of the year awards shortlist

Drivers from Aldi, Co-op, Tesco and Waitrose feature in Microlise's 2026 awards shortlist across 11 categories.

By Sean Mitchell • 3 min read • Thu, 26th Mar 2026
UK payroll errors persist as delays & manual work rise
Digital Transformation

UK payroll errors persist as delays & manual work rise

UK payroll in crisis as 89% of professionals report frequent errors and delays, with manual processes and poor system integration to blame.

By Shannon Williams • 4 min read • Wed, 25th Mar 2026
AI rollout sees Australia ease identity security checks
Digital Transformation

AI rollout sees Australia ease identity security checks

Australian firms are easing digital identity checks to speed AI rollouts, even as doubts grow over governing non-human access and risk.

By Catherine Knowles • 4 min read • Thu, 19th Mar 2026
EY launches AI Academy to upskill Australian workers
Data Protection

EY launches AI Academy to upskill Australian workers

EY has launched an AI Academy in Australia to upskill workers, standardise everyday AI use and tighten governance across organisations.

By Kaleah Salmon • 4 min read • Wed, 18th Mar 2026
Phoenix Software named fourth on UK Best Workplaces list
Human Capital Management

Phoenix Software named fourth on UK Best Workplaces list

York-based Phoenix Software has been ranked fourth in Great Place to Work UK's Best Workplaces 2026 list for large employers.

By Sofiah Nichole Salivio • 3 min read • Fri, 13th Mar 2026
Festina urges UK to embed retirement income from outset
Fintech

Festina urges UK to embed retirement income from outset

Festina urges UK pension schemes to embed retirement income choices from day one, warning savings-first systems leave retirees adrift.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 11th Mar 2026
Blacktown Council marks 13 years of plain English reform
Social Media

Blacktown Council marks 13 years of plain English reform

Blacktown Council marks 13 years of plain English reforms, cutting complaints and boosting trust in one of Australia's most diverse cities.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 4th Mar 2026
Bizzdesign enters top 20 of UK public sector Tech200
Software-as-a-Service

Bizzdesign enters top 20 of UK public sector Tech200

Bizzdesign debuts in Tussell's Tech200, ranking 17th as UK public sector revenue surges 392% amid rising demand for digital transformation.

By Shannon Williams • 3 min read • Fri, 20th Feb 2026
Scottish Continuity appoints Alison Stone as new Chair
Data Protection

Scottish Continuity appoints Alison Stone as new Chair

Alison Stone has been appointed incoming Chair of Scottish Continuity, with her role to be confirmed at this month's Resilient Scotland conference.

By Sofiah Nichole Salivio • 3 min read • Thu, 19th Feb 2026
PEXA unveils AML tool PEXA Clear for property sector
Surveillance

PEXA unveils AML tool PEXA Clear for property sector

PEXA launches PEXA Clear AML tool for Australian property sector, ahead of new AUSTRAC Tranche 2 rules starting 1 July 2026.

By Mark Tarre • 4 min read • Tue, 20th Jan 2026