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Amazon Stories - Page 17

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Amazon stories

NZ retailers urged to prioritise CX over tech advances
Customer Experience

NZ retailers urged to prioritise CX over tech advances

eCommerce retailers should prioritise improving customer experience over merely pursuing tech advances, according to Convergence.

By Shannon Williams • 3 min read • Thu, 25th Apr 2024

Global Stories

Amazon stories

Dreame Technology releases AUD $2799 X40 Ultra robotic vacuum
Amazon

Dreame Technology releases AUD $2799 X40 Ultra robotic vacuum

Dreame Technology unveils the X40 Ultra robotic vacuum in Australia for AUD $2799, boasting innovative features aimed at revolutionising home cleaning.

By Imee Dequito • 3 min read • Fri, 19th Jul 2024
ExpressVPN privacy advocate warns of AI scams on Prime Day
Email Security

ExpressVPN privacy advocate warns of AI scams on Prime Day

As Amazon Prime Day approaches, Lauren Hendry Parsons of ExpressVPN warns shoppers about rising AI-fueled scams, urging vigilance against counterfeit deals.

By Sean Mitchell • 3 min read • Wed, 17th Jul 2024
Amazon Singapore report highlights double-digit sales growth for 2023
Supply Chain

Amazon Singapore report highlights double-digit sales growth for 2023

Amazon Global Selling Singapore's 2024 trend report highlights robust growth in cross-border eCommerce, projecting B2C export revenue to more than double.

By Shannon Williams • 3 min read • Fri, 5th Jul 2024
Exclusive: DataStax thrives with AI-driven customer success
Customer Experience

Exclusive: DataStax thrives with AI-driven customer success

DataStax's Warren Schilpzand has discussed leveraging AI for customer success, highlighting projects with Priceline, Macquarie Bank, and APAC market growth.

By Melania Watson • 4 min read • Mon, 1st Jul 2024
Zitcha appoints former News Corp executives to senior roles
Amazon

Zitcha appoints former News Corp executives to senior roles

Retail media platform Zitcha strengthens its global growth by appointing former News Corp executives Kate Marshall and Genevieve Cleaver to key roles.

By Imee Dequito • 2 min read • Thu, 27th Jun 2024
Pattern predicts record sales for Amazon's first six-day Prime Day in Australia
eCommerce

Pattern predicts record sales for Amazon's first six-day Prime Day in Australia

Pattern predicts record sales for Amazon's six-day Prime Day in Australia, citing a doubling in sales for brands and rising consumer participation, despite recent price hikes.

By Sean Mitchell • 3 min read • Wed, 26th Jun 2024
Shippit debuts Insights tool to enhance retailer delivery operations
Supply Chain

Shippit debuts Insights tool to enhance retailer delivery operations

Delivery platform Shippit launches Shippit Insights, empowering retailers with real-time analytics to enhance delivery operations and customer loyalty amidst economic challenges.

By Sean Mitchell • 3 min read • Mon, 17th Jun 2024
Pattern study reveals trust gap in Australian online shopping
Fintech

Pattern study reveals trust gap in Australian online shopping

Australian shoppers trust Amazon far more than emerging rivals Temu and Shein, reveals a Pattern study. Only 7% vouch for Temu's product quality.

By Sean Mitchell • 3 min read • Tue, 28th May 2024
SquareX named most promising startup at Cyber Summit 2024
Cybersecurity

SquareX named most promising startup at Cyber Summit 2024

SquareX, recognised as the Most Promising Startup for Best Overall Performance at the Cyber Entrepreneurship Summit 2024, unveiled its cutting-edge browser-native security solution at the RSA conference.

By Sean Mitchell • 3 min read • Tue, 21st May 2024
New report reveals shifting consumer priorities in 2024 retail
Supply Chain

New report reveals shifting consumer priorities in 2024 retail

In 2024, transparency and pricing have overtaken next-day delivery as top consumer priorities, pushing retailers to refine logistics and embrace connected commerce, Linnworks reports.

By Kaleah Salmon • 3 min read • Tue, 21st May 2024
Brightcove leverages Amazon's AI technology for customer service
Hyperscale

Brightcove leverages Amazon's AI technology for customer service

Global streaming tech firm, Brightcove, partners with Amazon to utilise the artificial intelligence (AI) assistant, Amazon Q, to enhance customer service and boost efficiency.

By Tom Raynel • 2 min read • Fri, 3rd May 2024
Amazon Q's AI increases business productivity by almost 50%
Digital Transformation

Amazon Q's AI increases business productivity by almost 50%

Amazon Web Services launches Amazon Q, an AI assistant designed to boost employee productivity by up to 49%, as businesses continue to adopt digital transformation.

By Tom Raynel • 2 min read • Wed, 1st May 2024
Evri, Amazon, PayPal top list of brands abused by cyber scammers
Marketing Technologies

Evri, Amazon, PayPal top list of brands abused by cyber scammers

Cyber scammers exploit Evri, Amazon, and PayPal brands with phishing schemes, reveals a new study by tech retailer, Currys, indicating a rising threat of such scams.

By Kaleah Salmon • 3 min read • Tue, 30th Apr 2024
Artificial Intelligence and the Retail Personalisation Revolution
Customer Experience

Artificial Intelligence and the Retail Personalisation Revolution

AI-powered retail personalisation is stepping up. Aiming for true one-to-one custom experiences, the industry leans into predictive AI, driven by robust data, to stay competitive.

By Jonathan Reeve • 4 min read • Fri, 19th Apr 2024
Pattern launches revolutionary supply chain tech 'Shelf' in Australia
Marketing Technologies

Pattern launches revolutionary supply chain tech 'Shelf' in Australia

Pattern's 'Shelf' tech, a game-changing inventory and supply chain solution, offers Australian brands unprecedented control and visibility over products across eCommerce platforms.

By Tom Raynel • 3 min read • Thu, 18th Apr 2024

Stories from Other Regions

Amazon stories

Leveraging loyalty: How are retailers approaching retention in 2024?
Customer Experience

Leveraging loyalty: How are retailers approaching retention in 2024?

Retailers are wrestling with economic pressures and global competition; leveraging loyalty programs has emerged as a crucial strategy to retain customers and boost sales in 2024.

By Karlie Taylor • 4 min read • Tue, 18th Jun 2024