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Optimal launches AI-moderated surveys for deeper feedback
Digital Transformation

Optimal launches AI-moderated surveys for deeper feedback

Product teams can now gather richer user feedback at scale as Optimal adds spoken responses and automated follow-up questions to surveys.

By Sofiah Nichole Salivio • 3 min read • Last week

Global Stories

Amazon stories

Australian retailers face delivery gap as costs rise
Data Analytics

Australian retailers face delivery gap as costs rise

Rising fees and longer free-shipping thresholds are widening the gap between what Australian shoppers want and what retailers promise at checkout.

By Joseph Gabriel Lagonsin • 5 min read • 3 days ago
Multiverse opens Edinburgh tech hub with Amazon veteran
Generative AI

Multiverse opens Edinburgh tech hub with Amazon veteran

The expansion will add 200 jobs and deepen the skills group's AI engineering footprint as it seeks talent beyond London.

By Sofiah Nichole Salivio • 4 min read • 3 days ago
Consumers use AI to compare deals ahead of Prime Day
Generative AI

Consumers use AI to compare deals ahead of Prime Day

Price remains the main driver for Prime Day shoppers, even as 43% now use AI tools to compare offers and spot discounts.

By Sofiah Nichole Salivio • 4 min read • 4 days ago
Amazon Business targets procurement teams with new campaign
Manufacturing

Amazon Business targets procurement teams with new campaign

The campaign spotlights risk controls and compliance tools as large organisations face tighter scrutiny of procurement spending.

By Regine Laguilles • 4 min read • Last week
Juspay joins Mastercard Engage to expand Click to Pay
Biometrics

Juspay joins Mastercard Engage to expand Click to Pay

Singapore merchants will get a faster online checkout as Juspay brings Mastercard Click to Pay to the city-state and wider Asia-Pacific region.

By Karen Joy Bacudo • 4 min read • Last week
Forrester says commerce media can fix retail media flaws
Customer Data Platforms

Forrester says commerce media can fix retail media flaws

Advertisers are struggling to measure returns across retail media networks, prompting Forrester to back commerce media as a broader alternative.

By Mark Tarre • 4 min read • Last week
EU digital withdrawal rule adds pressure on returns
Digital Transformation

EU digital withdrawal rule adds pressure on returns

Retailers selling into the bloc face higher costs and slower refunds as EU rules require a visible digital cancellation option in checkout flows.

By Karen Joy Bacudo • 4 min read • Last week
Amazon adds OpenAI models to Bedrock for AWS users
Data Protection

Amazon adds OpenAI models to Bedrock for AWS users

AWS customers can now run OpenAI's latest models in production without leaving Bedrock, with pricing and governance folded into existing commitments.

By Sean Mitchell • 4 min read • Last week
Bureau opens first London showroom & new booth range
Hybrid & Remote Work

Bureau opens first London showroom & new booth range

European buyers can now see Bureau's booths in person as the company expands beyond Australia and North America with a London base.

By Mark Tarre • 4 min read • Last month
Oura launches smaller Ring 5 in Australia & New Zealand
Wearables

Oura launches smaller Ring 5 in Australia & New Zealand

Australian and New Zealand buyers will pay from AUD $649 and NZD $799 as Oura shrinks its smart ring for longer daily wear.

By Sofiah Nichole Salivio • 4 min read • Last month

Stories from Other Regions

Amazon stories

Amazon launches Ads Agent for advertisers in Australia
Data Analytics

Amazon launches Ads Agent for advertisers in Australia

Australian advertisers can now save hours on campaign setup as Amazon brings its AI tool to self-service users at no extra cost.

By Sean Mitchell • 3 min read • 2 days ago
AliExpress launches UK summer sale amid spending fears
Wearables

AliExpress launches UK summer sale amid spending fears

Worries over household budgets are driving UK shoppers towards discounts of up to 80% as summer spending comes under pressure.

By Sofiah Nichole Salivio • 4 min read • 3 days ago
Cohesity gains access to Anthropic's Claude for security
Data Protection

Cohesity gains access to Anthropic's Claude for security

The restricted model could speed up vulnerability fixes across Cohesity's platform as AI intensifies both attack and defence in critical software.

By Mark Tarre • 4 min read • 3 days ago
AliExpress launches UK summer sale with up to 80% off
Wearables

AliExpress launches UK summer sale with up to 80% off

Shoppers feeling the squeeze are driving demand for discounted home, garden and tech items as 86% worry about living costs, AliExpress said.

By Sofiah Nichole Salivio • 4 min read • 4 days ago
TrueLayer acquires In3 to add credit to Pay by Bank
Fintech

TrueLayer acquires In3 to add credit to Pay by Bank

European merchants will gain a bank-based alternative to card lending as TrueLayer folds Dutch fintech In3 into its checkout network.

By Karen Joy Bacudo • 4 min read • Last month
Byron launches AI tax platform with USD $6.5m seed
Digital Transformation

Byron launches AI tax platform with USD $6.5m seed

Staffing shortages and rising tax complexity could make the platform's automation a timely boost for CPA firms under pressure.

By Karen Joy Bacudo • 4 min read • Last month