OneAdvanced launches IQ platform in Australia & New Zealand

OneAdvanced has launched its IQ system of work in Australia and New Zealand, targeting organisations in regulated and essential service sectors.

IQ is designed to connect workflows, data and staff while embedding governed artificial intelligence into routine operations. According to OneAdvanced, the platform includes responsible AI policies aligned with ISO 42001 and is intended to address concerns around compliance, data protection and operational resilience.

The launch expands OneAdvanced's push into sectors including local government, education, aged care, logistics, mining, manufacturing and commercial services across both countries. It said many organisations in the region have invested in AI but have yet to see lasting productivity gains because of fragmented systems, siloed data and a growing patchwork of separate tools.

OneAdvanced is positioning the product around a common challenge for large organisations: introducing AI into existing systems without losing control of governance. It said IQ applies business rules, policy controls and sector-specific context within day-to-day workflows, rather than relying on standalone generative AI tools outside core systems.

Platform design

The product is built around three elements: connectivity between workflows, teams and data; governance and security; and AI support within operational processes, including recommendations, automation of administrative tasks and role-based guidance for staff.

Adam Bowles, Country Director for Australia and New Zealand at OneAdvanced, said: "Across this region, technology and operations leaders are eager to harness AI, but they cannot afford the operational and compliance risks of unguided point solutions. Deploying standalone generative AI tools onto fragmented spreadsheets and siloed legacy systems can create friction rather than efficiency. IQ represents a critical transition to systems of embedded intelligence. It is not about adding another isolated tool to an already cluttered software stack; it is about rethinking how work gets done. By placing governed AI directly into daily operational processes with tailored context and clear guardrails, IQ enables ANZ organisations to achieve tangible productivity gains with total confidence."

That message reflects a wider debate in Australia and New Zealand over how far businesses can use AI in tightly regulated settings such as health, education and government procurement. In those environments, organisations are under pressure to improve efficiency while also showing that automated outputs follow internal rules and external obligations.

Simon Walsh, Chief Executive Officer at OneAdvanced, said: "Organisations cannot operate effectively when systems, data and workflows remain trapped in silos. Layering AI on top of disconnected platforms only compounds errors and inconsistencies. If data policies, business rules and system connections are disjointed, the automated outputs will be equally compromised. IQ applies sector-specific context, corporate policies and deterministic rules, ensuring every output aligns strictly with an organisation's governance standards."

Security controls

OneAdvanced said IQ has been built with data residency commitments, certified infrastructure and continuous security monitoring. Those features are likely to be central for prospective customers in sectors where information handling, auditability and resilience are procurement priorities.

Several existing customers in the region have commented on possible uses for the system. One example is procurement, where buyers often navigate large catalogues, internal approval rules and contract frameworks. Another is frontline access to policy documents, particularly in care settings where staff may need quick answers drawn from established guidance.

Tivolee Spragg, Associate Director of Strategic Procurement at the Queensland University of Technology, said: "I'm really excited about IQ and it is going to be interesting how it applies at QUT. I'm fascinated to see what it can do from what we're currently looking at with the eMarketplace. Some of the features around guided buying and helping people find what they want more quickly and easily will be revolutionary for us."

Customer applications

In New Zealand, Ryman Healthcare pointed to policy access as a possible early application. The comment illustrates how organisations with large frontline workforces may first look for practical uses that reduce time spent searching for internal guidance.

Nicky Dawn, Solutions Architect at Ryman Healthcare in New Zealand, said: "With OneAdvanced IQ, there's a really nice front end that I think will be particularly helpful for our frontline staff to be able to ask plain questions and get the answers that they need in the way that they need them when they need them. We've got quite an extensive clinical policy library, but for our people to just be able to ask questions and get that defined policy really quickly is going to be really good."

OneAdvanced said it serves more than 20,000 customers globally. Its customers in Australia and New Zealand include TAFE Queensland, the University of Melbourne, Glencore Coal, Tourism Australia, NSW Health, Super Retail Group, QUBE Logistics, CDC Buses, DP World and Iron Mountain.