Canon Singapore launches cyber suite amid threat surge

Canon Singapore has launched a new cybersecurity suite alongside the latest edition of its Think Big Leadership Business Series in Singapore.

The suite includes 24/7 Managed Detection and Response, cyber awareness training, and secured remote endpoints, drawing on threat intelligence from cybersecurity partner ESET. Its launch follows research among 400 cybersecurity decision-makers in Singapore, which found that 71% of organisations had experienced a major security incident in the past year.

The findings highlight continued pressure on companies as they respond to a widening range of digital risks. Sophisticated phishing tactics were cited by 36% of respondents as a leading cause of incidents, while IT visibility gaps and internal skills shortages were each identified by 34%.

Containing attacks also remains a challenge. Delayed detection was named by 55% of respondents as the biggest barrier to containment or remediation, followed by insufficient visibility across environments at 49% and poor coordination across teams at 44%.

Canon Singapore positioned the launch as part of a broader push into cyber defence services for business customers in Singapore and across the region it serves from the city-state. As Canon's South and Southeast Asia headquarters, it oversees operations in Singapore and 22 other countries and regions.

Too Kok Yong, Head of Singapore Operations Group at Canon Singapore, linked the new service line to broader concerns about business continuity and risk management.

"In an era defined by an accelerating threat landscape and complex digital risks, enterprise survival hinges on shifting from reactive defence to proactive resilience, making robust cybersecurity foundations a core prerequisite for sustainable business growth," said Too.

He added: "Canon Singapore offers a comprehensive cybersecurity suite featuring 24/7 Managed Detection and Response (MDR), Cyber Awareness Training, and secured remote endpoints to empower our customers to scale with confidence. Through Canon's Think Big Series, we are elevating these conversations beyond technology solutions to equip leadership teams with blueprints to protect their data and maintain operational velocity amidst heightened digital threats."

Research findings

The survey underscores the commercial challenge facing security teams in Singapore, where companies are dealing not only with attacks but also with blind spots in their own systems and processes. The emphasis on delayed detection and limited visibility across environments suggests organisations still struggle to identify threats quickly enough to prevent operational disruption.

ESET said the results show why security is increasingly being treated as a board-level issue rather than solely an IT function. Parvinder Walia, President of the APAC Region at ESET, pointed to the need for earlier detection and faster containment.

"Cybersecurity has become a business resilience imperative, not merely an IT concern," said Walia. "The real challenge is not only preventing attacks, but detecting and containing them before they disrupt operations, reputation and trust. Our research points to two persistent challenges: delayed detection and insufficient visibility across increasingly complex environments. This is where collaboration matters. Through our partnership with Canon Singapore and leadership platforms such as the Think Big Leadership Business Series, we are helping organisations move from reactive security to sustained resilience - combining MDR-led, around-the-clock threat detection and response with a stronger culture of cyber awareness."

Business focus

Now in its 16th edition, the Think Big series has become Canon Singapore's main forum for engaging senior business customers on workplace technology and operational issues. This year's programme focused on digital trust, resilience, and the security implications of AI adoption.

Panels and presentations featured executives from sectors including payments, automotive retail, healthcare, online platforms, and education. Their contributions reflected how cybersecurity and operational resilience are increasingly being discussed beyond specialist security teams and tied more closely to customer trust, service continuity, and regulatory expectations.

Lawrence Chan, Group CEO at NETS, said payment infrastructure must meet rising expectations from businesses across both physical and digital channels.

"In today's digital economy, a resilient, secure, and highly available payment infrastructure is a fundamental expectation for businesses across all industries. Businesses need payment ecosystems they can rely on, with the reliability, security and compliance standards required to safeguard every transaction across both physical and digital touchpoints. At NETS, we are committed to building a trusted and scalable digital payments network. Supported by our extensive acceptance footprint, we empower businesses to reach more customers with confidence, while delivering consumers a seamless and trusted payment experience," said Chan.

For healthcare providers, the issue is closely linked to continuity of care. Alvin Ang Jian Ming, Head IT, Cybersecurity & IT Transformation at Vanguard Healthcare, said security design must support front-line operations rather than slow them down.

"In the high-stakes healthcare sector, maintaining digital resilience is a direct extension of patient trust and care continuity. When we talk about scaling safely, we have to design future-ready infrastructures where complex data security does not slow down our front lines, but actively supports organisational agility. Realising this requires a massive, cross-functional effort from leadership down, ensuring that our cybersecurity posture acts as an enabler for continuous, trusted care in a volatile landscape," said Ang.