Zendesk stories - Page 5
Zendesk's fresh funding fuels cloud-based apps
Thu, 20th Sep 2012
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Cloud-based software provider receives $60m to drive customer service revolution, accelerate technology innovation and continue global expansion.
Zendesk launches mobile web support portal
Wed, 29th Aug 2012
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Zendesk launches a new mobile customer portal, enabling more than 20,000 businesses to offer improved self-support anytime.
7 tips for taking customer support social
Wed, 27th Jun 2012
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Your customers are all there - why aren't you? Most companies say that it is a fear of situations ‘gone wrong’.
Online helpdesk spreads satisfaction in NZ - Updated
Wed, 1st Feb 2012
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New Zealand tops Zendesk's global customer satisfaction poll at 95%, while the French lag at 57%. Now, a new charity-linked plan boosts philanthropy.
The drinks are on Zendesk
Tue, 23rd Aug 2011
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Zendesk’s customer engagement strategy includes buying clients drinks, a tactic that aligns with their recent milestone of surpassing 10,000 clients.