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Scheduling Stories - Page 2

Global Stories

Scheduling stories

UKG, HR Crowd partner on SAP SuccessFactors WFM rollouts
Digital Transformation

UKG, HR Crowd partner on SAP SuccessFactors WFM rollouts

UKG partners with HR Crowd to deliver SAP SuccessFactors-aligned workforce management for complex, highly regulated employers in ANZ.

By Catherine Knowles • 3 min read • Fri, 30th Jan 2026
CommBox unveils Era AI Voice to transform call centres
Unified Communications

CommBox unveils Era AI Voice to transform call centres

CommBox launches Era AI Voice, promising to automate most routine call centre conversations while keeping tight enterprise controls.

By Sofiah Nichole Salivio • 3 min read • Wed, 28th Jan 2026
Elyos AI raises USD $13m to scale trade service agents
Software-as-a-Service

Elyos AI raises USD $13m to scale trade service agents

Elyos AI raises USD $13m to grow its AI agents that answer calls, book jobs and automate admin for trades and field service firms.

By Mark Tarre • 3 min read • Mon, 19th Jan 2026
Calabrio launches AI-driven workforce solution for contact centres
Generative AI

Calabrio launches AI-driven workforce solution for contact centres

Calabrio unveils Workforce Intelligence, an AI-powered platform enhancing contact centre operations with real-time adaptability and improved agent performance.

By Melvin Hipolito • 3 min read • Tue, 16th Sep 2025
Felix to acquire Nexvia for AUD $12m, raising AUD $16m
Document Management

Felix to acquire Nexvia for AUD $12m, raising AUD $16m

Felix Group is set to acquire Nexvia for AUD $12m and raise AUD $16m to expand its construction software platform and boost growth in ANZ and beyond.

By Kaleah Salmon • 3 min read • Wed, 20th Aug 2025

Stories from Other Regions

Scheduling stories

Australia's costly inbox problem - are emails killing the nation's productivity?
Digital Transformation

Australia's costly inbox problem - are emails killing the nation's productivity?

Australia's clogged inboxes are quietly draining productivity, but AI-powered “communications mining” may finally turn email into an asset.

By Peter Graves • 3 min read • Mon, 23rd Feb 2026
8x8 adds AI tools to contact centre and WhatsApp CX
Unified Communications

8x8 adds AI tools to contact centre and WhatsApp CX

8x8 rolls out AI-powered customer view, workforce tools and richer WhatsApp flows to cut contact centre handling times and boost planning.

By Kaleah Salmon • 4 min read • Thu, 19th Feb 2026
Addison Lee trains staff in AI to boost London logistics
Smart Cities

Addison Lee trains staff in AI to boost London logistics

Addison Lee is training staff in AI and data with Multiverse to cut dead mileage, sharpen forecasting and boost London fleet efficiency.

By Sofiah Nichole Salivio • 4 min read • Tue, 10th Feb 2026
Leonard Cheshire launches AI Academy with Multiverse
Digital Transformation

Leonard Cheshire launches AI Academy with Multiverse

Leonard Cheshire teams up with Multiverse on an AI Academy to streamline admin, freeing frontline staff to focus more on hands-on care.

By Sofiah Nichole Salivio • 4 min read • Thu, 29th Jan 2026
AlethianAI debuts agentic AI tool for clinic billing
Robotic Process Automation

AlethianAI debuts agentic AI tool for clinic billing

AlethianAI unveils an agentic Diagnostic & Billing Assistant to cut denials, boost coding accuracy and ease audit pressure for clinics.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 28th Jan 2026
Opmed.ai unveils AI scheduling to transform rehab care
Data Analytics

Opmed.ai unveils AI scheduling to transform rehab care

Opmed.ai launches AI rehab scheduling, reporting 95% reimbursement approval, 90% shorter waits and 29% higher provider utilisation.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 6th Jan 2026
SimplyBook.me launches AI voice tool for bookings
Data Protection

SimplyBook.me launches AI voice tool for bookings

SimplyBook.me rolls out AI Voice Booking, letting customers schedule appointments by speaking naturally on websites, WhatsApp and social channels.

By Melania Watson • 4 min read • Fri, 19th Dec 2025
Syspro joins US manufacturers' group to drive AI shift
Manufacturing

Syspro joins US manufacturers' group to drive AI shift

Syspro joins the National Association of Manufacturers to steer AI adoption and cloud ERP upgrades across mid-sized US factories.

By Catherine Knowles • 4 min read • Fri, 12th Dec 2025
Tasfreight adopts OneAdvanced tech to digitise rostering
Software-as-a-Service

Tasfreight adopts OneAdvanced tech to digitise rostering

Tasfreight rolls out OneAdvanced's cloud workforce platform to scrap paper-based rostering and streamline operations across Australia.

By Melania Watson • 4 min read • Thu, 11th Dec 2025
Manufacturers to invest USD $5.8 billion as spreadsheets endure
Digital Transformation

Manufacturers to invest USD $5.8 billion as spreadsheets endure

Manufacturers will invest USD $5.8 billion in PLM software by next year, yet spreadsheets remain essential for bridging gaps in their digital workflows.

By Shannon Williams • 3 min read • Fri, 17th Oct 2025
AlethianAI unveils platform to help providers amid USD $5bn cuts
Artificial Intelligence

AlethianAI unveils platform to help providers amid USD $5bn cuts

AlethianAI launches an AI platform to help Washington State healthcare providers automate workflows amid USD $5bn Medicaid funding cuts.

By Melvin Hipolito • 3 min read • Fri, 26th Sep 2025
Australians lose hours to admin as AI resistance slows progress
Artificial Intelligence

Australians lose hours to admin as AI resistance slows progress

Nearly a quarter of Australians spend over 10 hours a week on admin tasks, with resistance to AI tools slowing efforts to boost productivity.

By Melvin Hipolito • 3 min read • Mon, 18th Aug 2025
Scaling smart: why scheduling should be at the heart of your growth strategy
Data Analytics

Scaling smart: why scheduling should be at the heart of your growth strategy

UK service SMEs scaling up must embrace automated scheduling to boost efficiency, reduce errors and enhance customer experience for sustainable growth.

By Rut Steinsen • 4 min read • Thu, 10th Jul 2025