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A trillion-dollar boost: Salesforce releases new research on the economic impact of AI on CRM
By 2021, AI-powered CRM activities could increase global business revenues by US$1.1 trillion and create 800,000 net-new jobs.
Salesforce announces AI-powered B2B marketing solution
Einstein ABM enables marketing and sales teams to precisely target their most valuable accounts, personalise campaigns and engage with prospects.
Bluewolf announces new AI telco Salesforce solution to deliver better CX
Bluewolf integrates IBM Watson APIs, Vlocity and Salesforce Einstein to improve experiences for telecommunication agents and customers.
Salesforce announces US$50m fund to grow cloud consulting firms
Some of the investments in the new System Integrator Trailblazer Fund include 7Summits, Arxxus, and ATG.
Android Pay integration, Einstein Predictive Sort features announced for Salesforce Commerce Cloud
The new features allow online retailers to integrate artificial intelligence into the customer experience more.
Digital innovation provider Solnet announces partnership with Salesforce
The company recently had success with a large agribusiness project involving a Salesforce-connected-application.
Solnet partners up with Salesforce for digital transformation
Solnet has signed on as a Salesforce consulting partner, as it ‘actively explores’ partnerships and technologies to help further customers’ DX.
CloudSense & NTT DATA partner to help CSPs tackle digital challenges
Together, the companies will work on NTT Data’s Digital Telco Lab with the aim of developing digital solutions for Communication Services Providers.
Salesforce named a leader in application platforms as a service - Gartner
Strong ecosystem, market presence, innovation and customer satisfaction named as their strengths as an hpaPaaS.
Salesforce gives its app-development partner programme a facelift
The new and improved Salesforce AppExchange partner programme features a new business model, a new onboarding experience, and new technology tools.
Japan: Salesforce gets bigger with opening of second data center
The addition of a second data center follows a successful year in Asia-Pacific for Salesforce.
Salesforce to play 'key role' in Vocus' new Aussie strategy
"Salesforce will enable us to not only keep pace with our customers but also deliver experiences beyond their expectations."
Salesforce to establish local infrastructure in Sydney
Major infrastructure move announced by the cloud business software provider
CPL to become the Uber of the disability sector using Salesforce
Massive government change is forcing a total reinvention of this disability service provider
IBM & Salesforce reveal global AI partnership
“I'm thrilled to form an alliance with IBM—no company’s core values are as close to Salesforce’s as IBM’s. It’s the best of both worlds.”
Salesforce ramps up fast and reliable private enterprise connectivity
Together with Equinix, the company recently announced direct, private access to the Salesforce platform via Equinix Cloud Exchange.
Salesforce launches $60k comp for Aussie startups
“It’s a great opportunity for entrepreneurs to test their idea with the best in the industry."
Inside Salesforce Einstein: The AI that can help CRM work smarter
Competitors may shrug off Einstein as a marketing gimmick, Salesforce says it’s a new layer of intelligence that makes things smarter.
Salesforce kicks off 2017 with major new Spring release
Salesforce recently made their release notes officially available, and there is little doubt that Spring ’17 is a big update.
B2Bs: Ditch the legacy commerce systems and think cloud SaaS
Legacy commerce systems are holding organisations back, causing them to miss out on at least $2 million in sales.
Salesforce is 'empowering marketers' with new Krux innovations
“This approach has shown strong results and is now an integral part of our marketing.”
Skyrocketing success: By 2018, Salesforce expects to hit $10 billion in revenue
"No other enterprise software company is delivering customer success at this scale — and certainly not at this pace."
Wrapping up 2016 with the best of bizEDGE
We take a look back at the year that was and the stories that interested New Zealand's entrepreneurial sector.
Salesforce's new LiveMessage and Service Bots to deliver ultimate customer service
Salesforce is ramping up its conversational tools across social media and messaging apps, with the launch of LiveMessage for Service Cloud.