Salesforce stories

Sweep lands SailPoint, Wiz, Vanta and Varonis as security vendors seek tighter control and audit-ready visibility over Salesforce sprawl.

SurePath AI launches real-time MCP policy controls to lock down AI tool access, aiming to secure fast-growing workplace agent workflows.

Datarails launches FinanceOS, a unified data layer and MCP link to AI tools, promising governed, real-time finance workflows at scale.

Misconfigured Salesforce Experience Cloud guest profiles are being exploited for mass data harvesting, with up to 400 firms possibly affected.

Conga unveils AiMe AI agents to automate pricing, quoting and contracts, promising end-to-end deal flows across Salesforce and Microsoft stacks.

Salesforce debuts Agentforce Contact Centre, unifying AI agents, voice, digital channels and CRM data to simplify customer service operations.

Zoom is rolling out agentic AI across Workplace, Phone and CX, turning meetings and calls into automated workflows and custom AI agents.

Grafana brings ObservabilityCON to Sydney as APAC engineers tackle soaring AI complexity, tool sprawl and rising telemetry costs.

Salesforce launches Agentforce for Health, promising AI agents to cut admin burdens and streamline patient access, public health and research.

Tamr's direct SaaS revenue surges 102% as enterprises embrace AI-driven data mastering to underpin production-ready AI deployments.

Typeface launches a Marketing Orchestration Engine, unifying AI agents, brand data and IT controls to govern cross-channel campaigns at scale.

Smart Communications secures CSA STAR Level 2 in Singapore for its AWS-hosted SmartCOMM and SmartIQ, boosting cloud security assurance.

Sweep debuts Multi-Org Agent to map complex Salesforce estates, cutting analysis from months to days and easing consolidation and AI rollout.

Confluent upgrades its AI toolkit to link agents over live data streams and add multivariate anomaly detection for faster issue spotting.

ShinyHunters shifts to subdomain-brand phishing and vishing on mobiles, bypassing domain checks to hijack SSO logins and SaaS sessions.

Anthropic upgrades Claude Cowork with private plugin marketplaces, richer admin controls and Office-linked workflows for enterprise teams.

ANZ marketers embrace AI to meet soaring demands for real-time, two-way customer conversations, but patchy data and generic campaigns hold them back.

Lightrun has launched an AI-driven SRE tool that taps live runtime context to debug production systems and automate incident remediation.

G2's 2026 Best Software Awards show buyer loyalties shifting fast, with 47% new top products and a major shake-up in global rankings.

UiPath lands five places in G2's 2026 Best Software Awards, spanning AI, development, IT management and global seller categories.