8x8 announces updates to its cloud communications platform
Cloud communications platform provider 8x8 has announced upgrades to its contact centre, voice communications, chat and meetings.
AvePoint brings Salesforce Cloud Backup to channel partners
The product adds to the AvePoint suite of trusted Cloud Backup for Microsoft 365 and Dynamics 365 to provide managed service providers with backup and restore capabilities across multiple, popular SaaS providers.
Rimini Street signs marketplace agreement with New Zealand Govt
“This new agreement will provide more choice for New Zealand government agencies by enabling a more streamlined procurement process for critical enterprise software services, while also helping them optimise their IT spend.”
Accenture and Salesforce expand partnership to help embed business sustainability
“As industries reimagine and rebuild from the pandemic, they have the opportunity to embed sustainability by design to drive their customer agenda."
Shopify, Salesforce, Basecamp join lineup for NZ remote working conference
"RemoteTogetherNZ is about exploring opportunities and solutions towards creating our ideal working future."
ANZ marketers have data and analytics challenges to overcome
Marketers across the region are facing a rapidly evolving growth mandate.
VISEO and Cludo announce ambitious plans for Salesforce in Australia
According to a statement, the acquisition enhances the ability of both companies to deploy larger-scale digital projects across Australia and the APAC region.
CyberCX consolodates 15 business units into 1 with new integration
CyberCX, a cybersecurity provider based in Australia, has announced the integration of its business on a single platform powered by ERP and professional services automation company FinancialForce.
NZ cloud computing market to grow by 20% as businesses adapt to new normal - Salesforce
The size of the New Zealand cloud computing market could more than double in the next four years.
Forrester analyses the top SaaS marketplace players
The ‘New Wave SaaS Marketplaces’ report analyses the top eight players and provides analyst insight on who is excelling, or trailing, in 10 criteria.
Former Salesforce, Microsoft security exec to lead Zoom security team
Zoom has announced the appointment of former Microsoft and Salesforce executive Jason Lee as its new chief information security officer.
What’s new in the CRM CEC Magic Quadrant
Vendors added and upgraded, alongside the old reliables in the 2020 Gartner Magic Quadrant for CRM Customer Engagement Center.
Snowflake and Salesforce release integrated tools in new phase of partnership
Joint customers of the two companies will be able to transfer data easily from Salesforce into the Snowflake Cloud Data Platform – removing gaps in data while making insights more accessible.
Snowflake valuation skyrockets to $12.4 billion following strategic partnership with Salesforce
Cloud data platform Snowflake has announced additional growth funding to the tune of USD$479 million, co-led by new investors Dragoneer Investment Group and Salesforce Ventures.
Code Zero acquisition to strengthen Cognizant-Salesforce relationship
Cognizant has announced the acquisition of Code Zero Consulting, as it looks to further strengthen its cloud solutions portfolio and Salesforce CPQ and billing capabilities.
LogMeIn announces marketplace and new integrations
New integrations for the GoTo portfolio include Salesforce Lightning, Theta Lake, Clio, Zoho and Prezi.
Qualtrics appoints new Australia and New Zealand exec
“Huge opportunities await in this new era of business, and I’m excited to help our customers capitalise on them.”
Millions wasted on poor knowledge management solutions
A survey by Ecosystm has revealed that businesses are spending over US$600,000 on average on solutions that are adding little to no value.
Augusta launches digital transformation project with IBM and Salesforce
Kiwi company Augusta Funds Management has chosen IBM and Salesforce to further advance business operations and upgrade its investor experience.
Amadeus announces travel application on Salesforce AppExchange
The application will integrate and extend the capabilities of both Salesforce and Amadeus platforms.
Gartner: CRM makes up 1/4 of global enterprise software spend
Worldwide enterprise application software revenue totalled more than $193.6 billion in 2018, a 12.5% increase from 2017 revenue of $172.1 billion.
Salesforce continues to stumble after critical outage
“To all of our Salesforce customers, please be aware that we are experiencing a major issue with our service and apologise for the impact it is having on you."
Salesforce accused of sex trafficking in lawsuit by 50 women
The 50 ‘Jane Does’ allege that Salesforce built customised services for the web forum Backpage while publicly boasting about fighting sex trafficking.
Addressing legacy gridlock key to maximising AI
We all know that the value of data analytics is huge, but only if you can get to it - overcoming the barriers that legacy systems present.