Robocalls stories
Households and businesses could be spared more fraud losses as banks, telcos and platforms widen checks and scam-blocking codes.
Younger adults are now more likely to lose money to fraud as scams spread across texts, calls, social ads and messaging apps.
Scam calls and texts helped drive more than USD $21 billion in US losses last year, prompting a free way to vet suspicious numbers.
Businesses will be able to verify texts and calls more easily as RingCentral expands RCS, AI and Microsoft Teams support across key markets.
Five global telecom operators launch London-based Syntelligence AI to build network-level tools tackling spam and scam calls worldwide.
Avast rolls out Deepfake Guard for Windows and takes Scam Guardian global on mobile in a push to combat rising video-led fraud.
Verified By Twilio positions apps to provide consumers with verified information about who is contacting them and why.
Most unsolicited business calls now go unanswered as branded caller ID and pre-call messages become key to winning trust, MaxContact found.
Many legitimate calls are being ignored as scam fears and opaque AI use erode trust in contact centres across the UK.
AI-boosted scams piggybacking on tariff and cost-of-living fears are eroding Canadians' trust in everyday digital messages, Interac warns.
Indosat's AI spam shield blocked 2bn risky contacts in six months, averting scam losses of about USD $500m for Indonesian users.