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RMM news stories

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Digital Transformation
SuperOps.ai raises US$14 million, plans to shake up MSP market
SuperOps.ai has announced it has raised US$14m in new funding, allowing the company to break into the Managed Service Providers (MSP) market. 
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Cybersecurity
A new tool to help the MSP community combat Log4j
Datto is encouraging all MSPs to download a free script developed and made available on GitHub for any Remote Monitoring and Management solution. 
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Surveillance
Remote employee surveillance is dangerous territory
Electric monitoring of home workers by companies is rising rapidly with more bosses using software to monitor remote workers.
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Unisys
New Zealand employees uncomfortable with monitoring technology
New Zealand employees are pushing back on monitoring technology when working from home, according to research from Unisys.
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Barracuda
Barracuda brings new security options to MSPs with latest release
“The continued enhancements we are making to Barracuda RMM are part of our ongoing commitment to supporting MSPs in improving their security offerings."
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Remote Working
Remote working success will depend on how business embraces flexibility
Much of the success of a remote working culture will depend on how companies embrace flexibility to transition into a new operating environment and not revert to how things were pre-2020.
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RMM
RMM platform SuperOps.ai takes on legacy MSP software with $3 million funding
“SuperOps.ai’s platform is tailored to cater to various segments of the MSP market and intends to build a truly unified PSA/RMM solution."
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RMM
Making security a focal point when building an MSP
A successful transition can lead to enhanced efficiency, better service, and increased profit, writes ConnectWise SVP of international sales Gregg Lalle.
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Managed Services
Kaseya announces unified RMM solution
The new unified remote monitoring and management solution is a major component of Kaseya VSA.
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IT Automation
NinjaRMM spruces up platform for remote work environments
NinjaRMM, a company that is in the process of expanding its presence in Asia Pacific, will roll out new features on its platform this week.
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Monitor
Fleet Complete improves offering with JESI tech partnership
Fleet Complete has partnered with JESI with the intention of bringing greater optimisation to its current systems and more sustainability to the remote worker management model.
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RMM
EkkoSense launches thermal monitoring solutions for data centers
EkkoSense has released a line of remote thermal monitoring solutions that are designed to assist data center operators in reducing the impact of COVID-19.
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Managed Services
10 factors MSPs need to consider when deploying an RMM tool
While RMM tools are typically easy to deploy, they’re replaceable too. The challenge for MSPs is that RMM solutions are never like-for-like, so it’s important to bring together the best combination of features.
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SD-WAN
Cybera brings remote network operations into clear focus
SD-WAN and security service provider Cybera has released a cloud-based management solution designed to provide deeper insight into remote network operations.
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Managed Services
New API improves Datto RMM integration with ConnectWise
When combined with the ConnectWise API, Datto RMM partners can maintain an integrated, scalable, and secure management platform without self-hosting.
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Phishing
Barracuda expands MSP security offerings with RMM acquisition
Managed Workplace delivers an RMM platform with security tools and services, such as site security assessments, Office 365 account management, and integrated third-party antivirus.
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CRM
How to take your MSP game to the next level with services automation
It can be difficult to accommodate growing customer needs, while maintaining profitability. Professional services automation could be the answer.
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Disaster Recovery
Continuum brings its backup disaster recovery solution to APAC MSPs
The solution is supported by Continuum's NOC and is described by the company as most reliable and cost-effective BDR offering on the market.
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Managed Services
emt partner offers RMM patch management for MSPs
Specifically, the partnership will see NinjaRMM integrate Ivanti patch management technology into its RMM platform.
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Servers
CodeBlue: How Veeam's free RMM plug-in is benefiting business
“With this tool we can get to the source of a problem as quickly as possible. We can understand if there is an issue, resolve it and get it running."
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Naverisk
ECi snaps up Naverisk, aims for 'powerhouse option' for MSPs
Texas company ECi has snapped up Kiwi RMM provider Naverisk in a deal to create ‘a powerhouse option’ for MSPs and IT service providers.
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Malware
ESET now integrated with Kaseya
Elementra creates ESET Remote Management Module (RMM) for Kaseya.