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Retailers news stories

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Digital Transformation
Retailers must invest in new tech to keep up with online shopping demand
There's a higher demand for more purchasing opportunities at our fingertips, as well as greater expectations when it comes to the online customer experience."
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Customer experience
How focusing on user experience will help your online marketplace thrive
Setting up a successful online marketplace calls for more than mere systems integration.
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Cybersecurity
Retailers amongst most targeted by cybercriminals
While online shopping has opened up a new world of convenience, it has meant retailers have increasingly become targets of cyber attacks and scammers. 
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Forter
Digital commerce fraud: What it is and how to stop it
Australia and New Zealand have experienced a 15% spike in sales from the previous year, continuing a trend that accelerated during the pandemic as the world turned to online shopping.
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Manhattan Associates
Shortening the click-to-customer cycle through smart technologies
Speed of delivery without accuracy is a dealbreaker for consumers. How can retailers operating in an omnichannel environment overcome the challenge of click-to-customer cycle times.
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Online shopping
A/NZ shoppers plan to spend less, be more selective
For retailers, 2022 is set to be a year of introspection as shoppers across Australia and New Zealand indicate they plan to spend less.
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eCommerce
Aussies vote on the toughest jobs in online shopping
Shoppers have revealed how much, or how little, they know about what goes into the online shopping process in a new survey by CouriersPlease. 
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Cloud
Metaverse to disrupt channel strategy for retailers
Retailers will have to combine a physical footprint with their virtual reality stores, paying for physical and virtual real estate.
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Shopify
Supply chain woes set to continue in 2022 - Shopify
"In the months ahead, we will see logistics companies build more resilient supply chains with a heightened focus on digitisation and decentralisation."
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Digital Transformation
Retail giants abandon paper receipts this Christmas
Slyp says partnerships with several leading fashion retailers will see the retailers switch off paper receipt printing for in-store purchases across a combined 42 stores.
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Data analytics
How retailers can transform using data in the cloud
Cloud can do much more than reduce a retailer’s cost of computing and data storage. In fact, it can offer new experiences to both employees and customers.
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Online shopping
2021 the year of retention for retailers - report
Transparent delivery, flexible payment options and website speed are key factors driving online shoppers.
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Shopify
COVID-19 pandemic continues to change Kiwis' shopping habits, report finds
A new survey of New Zealand consumers from Shopify demonstrates the ways New Zealanders are evolving their shopping habits and preferences in line with the COVID-19 pandemic.
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Cybersecurity
Cybercriminals increase attacks on vulnerable retailers as global supply chain crisis worsens
“The 2021 holiday shopping season is shaping up to be a nightmare for both retailers and consumers."
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Similarweb
You're invited for breakfast bites: Who's winning the direct-to-consumer battle in eCommerce
Many brands are seeing the appeal of selling direct to consumer (DTC), particularly during the massive shifts in buying behaviour during the course of the pandemic.
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Data breach
Aquila Technology customers urged to change passwords after data breach
A data breach of the Lower Hutt retailer's systems may have compromised customers’ personal and credit card information.
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Product Management
PIMworks introduces instant product syndication tool
The tool allows retailers to syndicate their product data to multiple channels, including Amazon, eBay and Flipkart, with a single click.
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eCommerce
Get prepared to bring in customers, not fraudsters this festive season
This checklist is a sure-fire way for eCommerce retailers to get the most out of this year’s holiday shopping season in the new normal.
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Retailers
RangeMe launches global retailer solution in A/NZ market
RangeMe, the company behind the world’s largest product discovery and sourcing platform, has launched its global service to retailers in Australia, New Zealand and the wider APAC region.
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Laser
LASER invests in NZ market with new distie and retail partners
"We have a strong focus on growing markets outside of Australia, and New Zealand is the first piece of this important growth puzzle for us."
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Retailers
Tips for better shipping in the borderless eCommerce landscape
Here are the steps that e-tailers can take to optimise shipping processes to make it more efficient and cost-effective for all parties.
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Commerce Systems
Bridging the brick-and-mortar and eCommerce gap
Retailers should develop an understanding of new customers’ shopping habits, as well as take advantage of nascent opportunities for growth in the retail sector.
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Retailers
Virtual shopping, augmented reality could soon replace tactile shopping - study
"For e-retailers, it's clear that price and convenience alone isn't enough to keep people exclusively shopping online post-COVID-19."
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Retailers
Using electronic data interchange to maximise business revenue in peak seasons
Electronic data interchange (EDI) can provide a solution to the challenges presented during peak shopping seasons.