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Retailers news stories - Page 2

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Omnichannel
APAC retailers lagging in omnichannel capabilities
“It’s great to see APAC brands making significant progress in improving customer experience, however, currently they aren’t setting the bar high enough for a customer-centric strategy."
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Retailers
NZ retailers urged to embrace new eCommerce experiences ahead of holiday season
Retailers should expect to see new shopping behaviours from customers
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SD-WAN
TNS launches new retailer-focused secure SD-WAN offering
Transaction Network Services (TNS) has launched its new TNS Secure SD-WAN offering in partnership with Fortinet, the enterprise security provider. 
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Retailers
Retailers need to embrace marketing technology for the weirdest Black Friday ever
As the all-important holiday shopping season moves closer, it is even more critical retailers invest in proven marketing technology to stand out from the crowd, writes Soprano Design vice president for global product and marketing Matt Thompson.
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Business Intelligence / BI
Vend to empower retailers with Pointy for Google integration
The integration will enable retail stores using Vend to showcase their products online through Pointy to help drive traffic in store.
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Digital Transformation
Digital transformation has become 'unstoppable' and essential for retailers, study finds
“The strong adoption of digital transformation by finance teams just demonstrates its incredible power to affect the bottom line. This survey illuminates the deep changes in the retail industry, which are mostly an acceleration of the trends that were already in motion.”
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Commerce Systems
Mastercard and Ethoca look out for A/NZ retailers with support package
"In making Ethoca Alerts available to qualifying retailers around New Zealand and Australia for no charge, Ethoca hopes to provide local businesses with a little relief as they adapt to their new way of working.”
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Customer experience
Retailers struggling to meet customer expectations during COVID-19
"If retailers haven’t made investments in the supply chain that ensure a seamless shopping experience that reflects the experience shoppers previously had in store or online prior to COVID-19, it’s clear that consumer expectations won’t be met."
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Retailers
Tap-and-go paywave payments the new norm in a COVID-19 world, Mastercard research shows
Consumer polling by Mastercard showed a significant majority of consumers were using the technology during February and March.
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Retailers
Coronavirus: City of Melbourne outlines $10m support package
"We're doing everything we can to help businesses stay open and keep Melburnians in jobs." 
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Retailers
Coronavirus: Australian government announce stimulus package to assist retailers and SMEs
Retailers from across Australia have welcomed the federal government's stimulus package announced this week, as it looks to help the economy through the coronavirus outbreak.
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Retailers
Coronavirus: Alibaba Cloud delivers eCommerce to help retailers
Alibaba Cloud will deliver a series of eCommerce solutions to assist organisations that are adversely impacted by the coronavirus outbreak. 
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5G
Global consumers to trade in 810 million smartphones in favour of 5G devices
68% of consumers would be willing to trade-in their device in favour of a 5G-capable upgrade, according to research from Blancco Technology Group.
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Partner Programme
Leading Edge Computer Group welcomed into Acer's Diamond Partner Program
Acer has welcomed Leading Edge Computer Group to its Diamond Partner Program, a program that spans 105 independent resellers looking to extend their reach across Australia.
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Artificial Intelligence
Online retailers adopting AI high rates, but still have room to improve
"Retailers are not usually technology experts. However, with new developments in AI and ML, it's gotten easier to quickly improve site performance without being a search expert."
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Retailers
Buy Now Pay Later users ditching their credit cards
"Buy Now Pay Later has changed the face of the way we pay for goods."
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Retailers
Fluent Commerce and AyataCommerce announce global partnership to aid retailers worldwide
“This partnership underlines our commitment to the Fluent Commerce vision of putting the consumer experience and convenience at the heart of a retailers’ strategy."
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Noel Leeming
Noel Leeming's newest employee is a digital human called Nola
If you find yourself in Noel Leeming’s new store in Auckland’s Westfield Newmarket, you might notice an extra staff member on the floor – but this staff member isn’t what you might expect.
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Noel Leeming
Noel Leeming launches new protection plan
“We’ve noticed that consumers nowadays are interested in a more holistic solution, looking for protection programmes that better support the way they use their technology and appliances."
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Retailers
Retailers must prepare for social media revolution
Retailers need to ensure their back end operations are fit for purpose if they want to cash in on Instagram.
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DevOps
Retailers failing customers when it comes to data security
Retailers are failing to adequately secure customer’s data, especially when it comes to application development processes (DevOps), new research from Claranet indicates.
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Artificial Intelligence
Why the retail industry has misplaced network priorities
“For retail organisations unplanned network outages can impact both revenue and reputation significantly."
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Commerce Systems
New Vend partnership expands capabilities to cloud
Vend and BigCommerce join forces to offer a seamless retail solution for independent retailers worldwide.
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Data analytics
Woolworths Group selects Tableau for rapid data analytics and insights
Woolworths Group Australia has chosen Tableau’s data reporting and visual analytics tools to achieve rapid, real-time decision making in the fast-paced FMCG environment.