Reputation management stories - Page 3

C-suite leaders must now manage reputations shaped by AI narratives from ChatGPT and others, facing both misinformation and unavoidable truths.

Norton has enhanced its Small Business service with Dark Web and Social Media Monitoring to help firms counter rising cyber threats in 2025.

AI is making it easier for consumers to file well-crafted complaints, posing new challenges for retailers to manage rising digital grievances effectively.

LegitScript has launched automated Global Business Identity Check and U.S. TIN Verification to speed and improve merchant onboarding worldwide.

InMoment has launched AI Auto Responding in APAC, automating personalised customer review responses to ease workloads for multi-location businesses.

As AI revolutionises our lives, companies must prepare for its impact on crisis management, addressing risks and harnessing opportunities to protect their reputation.

When network outages occur, effective communication becomes crucial; organisations must act swiftly to reassure customers and preserve trust.

Thryv has launched AI Review Response, an innovative tool aimed at helping small businesses manage online reviews conveniently across multiple platforms.

Snowflake launches AI Data Cloud tailored for travel and hospitality, aiming to enhance operations and customer experiences through advanced data and AI integration.

A new study by Fire on the Hill and Mercury Analytics reveals that 60% of companies have suffered adverse effects from misinformation, calling for urgent action to protect corporate reputations.

TeamViewer's Tensor is now integrated with SAP Service Cloud, improving customer service efficiency and data security.

There is a worldwide cybersecurity professional shortage. But what does this mean for cybercriminals? More easy money to make.

Hoteliers must engage with guests and monitor online feedback to shape the guest experience and maintain a positive online reputation.

Recent studies have found that 74 per cent of Australians see customer experience as one of the most important factors in their purchasing decisions.

Waking up to find your organisation on the front page of the newspaper, unfavourably, must be a CEO's worst nightmare.

In a world where customers are more informed and discerning than ever, marketing has become a key strategic way to build reputation and boost revenue.

Reputation management is in the limelight as businesses are finding reputation harder to manage than ever before,.

The recruiting world is changing fast - LinkedIn shares the top five global recruiting trends to help professionals land their dream job.

Businesses are still failing to use social media properly, and many remain unconvinced of its usefulness, according to two new surveys.