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Professional services stories

N-able adds HaloPSA link to automate backup tickets
Data Protection

N-able adds HaloPSA link to automate backup tickets

Managed service providers could cut duplicate alerts and speed backup recovery, as incidents now flow automatically into HaloPSA tickets.

By Sean Mitchell • 3 min read • Last week
Dext: Transformative AI made easy for accountants and bookkeepers
Digital Transformation

Dext: Transformative AI made easy for accountants and bookkeepers

Accountants could cut errors and save time as Dext AI Assist brings prompt-based automation to bookkeeping workflows.

By Donovan Jackson • 4 min read • Last week
Legora opens Singapore & Tokyo offices in Asia-Pacific
Digital Transformation

Legora opens Singapore & Tokyo offices in Asia-Pacific

The move gives the legal AI group a base in three major regional markets as demand rises from firms handling cross-border work.

By Sofiah Nichole Salivio • 4 min read • Last week
DeepJudge & Harvey partner to add firm knowledge to AI
Document Management

DeepJudge & Harvey partner to add firm knowledge to AI

Legal teams could see AI drafts better reflect firm precedent, as the new tie-up links past matters and internal expertise to daily workflows.

By Joseph Gabriel Lagonsin • 5 min read • Last week
DocuWare: Mindset, not tech, holds back channel automation
Document Management

DocuWare: Mindset, not tech, holds back channel automation

DocuWare's EMEA and APAC sales VP says UK channel businesses are failing customers by focusing on products rather than outcomes.

By Jake MacAndrew • 3 min read • Last week
Client pressure drives law firms' AI investment choices
Digital Transformation

Client pressure drives law firms' AI investment choices

Law firms are being pressed to justify AI spending as clients increasingly demand proof the technology improves service, efficiency and pricing.

By Sean Mitchell • 4 min read • Last week
EY, Microsoft launch AI push with USD $1 billion plan
Data Protection

EY, Microsoft launch AI push with USD $1 billion plan

Organisations will get a single team to deploy AI across core functions, as EY and Microsoft commit more than USD $1 billion over five years.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Zana Stojanovski wins Dynatrace APAC special award
Software-as-a-Service

Zana Stojanovski wins Dynatrace APAC special award

The award underscores rising demand for local observability expertise as Avocado's Dynatrace business has grown more than 500% year on year.

By Mark Tarre • 4 min read • Last week
iManage unveils AI context fabric for governed knowledge
Data Protection

iManage unveils AI context fabric for governed knowledge

The update gives law and finance firms tighter AI controls over sensitive records as they seek to deploy tools without breaching confidentiality.

By Sofiah Nichole Salivio • 4 min read • Last month

Stories from Other Regions

Professional services stories

Financial planning firms boost technology spending
Data Analytics

Financial planning firms boost technology spending

The shift comes as 42% of firms use tech spend to cope with growth and regulation, up from 35% in the previous survey.

By Karen Joy Bacudo • 4 min read • Last week
Logic launches Workspaces for flexible hybrid offices
Digital Signage

Logic launches Workspaces for flexible hybrid offices

Businesses can now reconfigure meeting spaces faster as hybrid working drives demand for modular office infrastructure.

By Sofiah Nichole Salivio • 4 min read • Last week
Thrive names Dr Daniel Fujiwara as Head of Economics
Procurement

Thrive names Dr Daniel Fujiwara as Head of Economics

The hire strengthens scrutiny of social impact claims as boards and investors demand measurement that is closer to financial reporting standards.

By Karen Joy Bacudo • 4 min read • Last week
AI delivers measurable gains at Coles, bank & law firm
Data Protection

AI delivers measurable gains at Coles, bank & law firm

Australian firms are starting to reap AI gains in productivity and customer service, but trust and pricing models are now under pressure.

By Mark Tarre • 4 min read • Last week
ThreeSixty names Andrejs Millers as Head of Data Analytics
Manufacturing

ThreeSixty names Andrejs Millers as Head of Data Analytics

The hire strengthens ThreeSixty's push to meet rising demand for supply chain modelling as retailers and manufacturers seek lower freight costs.

By Mark Tarre • 3 min read • Last week
Millions of Australians struggle to navigate legal issues
Artificial Intelligence

Millions of Australians struggle to navigate legal issues

Confusion, not fees, is blocking access to legal help for millions of Australians, a survey commissioned by LawConnect found.

By Mark Tarre • 5 min read • Last week
AI fuels Australian workplace disputes, report finds
Digital Transformation

AI fuels Australian workplace disputes, report finds

Employees are using AI to draft complaints, pushing Australian bosses to spend more time and money on workplace disputes.

By Mark Tarre • 5 min read • Last month
Varn Search Marketing appoints four to leadership team
Data Analytics

Varn Search Marketing appoints four to leadership team

Revenue growth to GBP £1.4 million and 40 new clients have prompted Varn to expand its senior management as search shifts under AI.

By Mark Tarre • 4 min read • Last month
M37Labs launches MightyClaw for enterprise AI agents
Private Cloud

M37Labs launches MightyClaw for enterprise AI agents

The platform is aimed at regulated industries and sensitive data users, with on-premise and air-gapped deployment to keep control in-house.

By Sean Mitchell • 3 min read • Last month