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Outsourcing stories - Page 4

The concept of the Division of Labour introduced by economics philosopher Adam Smith underpins the modern notion of outsourcing. This describes the allocation of specialist tasks to outside experts capable of doing the job better, while potentially reducing costs and allowing the contractor to focus on core business.

IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
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Rimini Street honoured for agentic AI & client success

Fri, 16th Jan 2026
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storage
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data analytics
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digital transformation
Rimini Street secures multiple awards for agentic AI, customer service and leadership, as Hitachi Vantara client also earns industry honour.
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Forrester warns on 2026 tech budgets amid AI shifts

Wed, 14th Jan 2026
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uc
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semiconductors
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data analytics
Forrester flags cooler optimism for 2026 tech budgets as leaders juggle AI-driven investment plans with rising geopolitical and cyber risks.
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C-suite demands faster tech payback & AI-led growth

Tue, 13th Jan 2026
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digital transformation
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partner programmes
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rpa
Global C-suites demand faster tech payback, prioritising AI and automation as ERP upkeep drains IT time and talent constraints bite.
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HCLTech to build AI-led IT for Magnum Ice Cream firm

Tue, 13th Jan 2026
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data analytics
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digital transformation
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cx
HCLTech will build AI-driven IT systems for Magnum Ice Cream as the dessert giant gears up to run independently from Unilever worldwide.
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11:11 Systems buys Ntirety in VMware cloud partner push

Tue, 13th Jan 2026
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virtualisation
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dr
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private cloud
11:11 Systems snaps up Ntirety, bolstering its VMware-focused private cloud portfolio as Broadcom narrows its cloud partner ecosystem.
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TGT Global names Thaddeus Susara to lead vendor push

Thu, 8th Jan 2026
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partner programmes
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it services
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outsourcing
TGT Global has promoted Thaddeus Susara to vice president of channel and strategic partnerships to spearhead a new vendor-focused push.
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ANZ executives turn from ERP upgrades to agentic AI

Wed, 17th Dec 2025
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digital transformation
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partner programmes
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supply chain
ANZ executives are shifting spend from costly ERP upgrades to agentic AI and automation as talent shortages and ROI pressure intensify.
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Rimini Street, Tidewater expand global ERP & tax pact

Mon, 15th Dec 2025
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digital transformation
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partner programmes
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financial systems
Rimini Street expands its Tidewater deal into a global ERP and tax partnership, consolidating SAP platforms and boosting cost savings.
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Service-based IT & agentic AI to reshape 2026 spend

Fri, 12th Dec 2025
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storage
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hybrid cloud
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data analytics
Service-first IT, agentic automation and real-time data platforms are set to dominate 2026 enterprise tech strategies and infrastructure spend.
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Four things to consider when choosing a business process outsourcing partner in 2026

Wed, 3rd Dec 2025
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data analytics
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cx
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martech
In 2026, choosing a BPO partner means valuing AI adoption, orchestration skills, compliance and proven business benefits over just cost savings.
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E-commerce businesses urged to treat payments as profit drivers

Wed, 26th Nov 2025
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cx
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martech
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partner programmes
E-commerce firms are urged to view payments as profit drivers, with C-suite support key to boosting revenue and enhancing customer experience, says Ecommpay.
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AI adoption in process safety rising but impact on incidents lags

Thu, 6th Nov 2025
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data analytics
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risk & compliance
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ai
AI adoption in process safety grows, but impact on reducing incidents lags as industries face ageing assets and skill shortages, says Sphera report.
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Tech Mahindra unveils Orion Marketplace for enterprise agentic AI

Wed, 24th Sep 2025
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digital transformation
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it automation
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llms
Tech Mahindra launches TechM Orion Marketplace, a platform granting enterprises access to autonomous AI agents for smarter, scalable business automation.
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SquadStack.ai unveils autonomous AI agent to boost sales at scale

Fri, 15th Aug 2025
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devops
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cx
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martech
SquadStack.ai has launched a voice-first autonomous AI agent to automate sales, doubling lead connectivity and cutting acquisition costs across various industries.
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Suntory boosts wellness with Rimini-driven Comado app launch

Thu, 14th Aug 2025
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devops
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digital transformation
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apm
Suntory partners with Rimini Street to launch Comado, a gamified wellness app, delivered within four months with no extra costs, boosting digital health engagement.
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The bouncer at the door: Protecting your network from within

Fri, 1st Aug 2025
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malware
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firewalls
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data protection
Outdated network hardware poses a hidden threat, turning your vital security 'bouncer' into a vulnerability that invites cyber-attacks and data breaches.
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EY & SAP launch integrated finance service to drive growth

Mon, 12th May 2025
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uc
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data analytics
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digital transformation
EY and SAP have launched an Integrated Finance Managed Service using SAP's cloud to help businesses boost growth and streamline core finance functions.
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How outsourcing and automation plug the cybersecurity skills gap

Thu, 8th May 2025
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advanced persistent threat protection
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ai
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cybersecurity
Australian and New Zealand firms tackle cybersecurity talent shortages by outsourcing and automating, bridging gaps while enhancing defences against evolving threats.
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BlackLine announces 2024 Global & Regional Partner Awards

Fri, 14th Mar 2025
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ai
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deloitte
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outsourcing
BlackLine has unveiled its 2024 Global and Regional Partner Awards, honouring firms for advancing future-ready finance operations in a digitally evolving landscape.
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Skills gap in public sector IT fuels outsourcing reliance

Wed, 12th Feb 2025
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edutech
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education, learning & training
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outsourcing
A mere 4% of public sector IT professionals believe graduates are fit for real-world roles, revealing a stark skills gap affecting project delivery.