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Opinion Stories - Page 6

Kiwi Stories

Opinion stories

Global Stories

Opinion stories

Trusted, real-time customer context: The foundation for faster decisions
Digital Transformation

Trusted, real-time customer context: The foundation for faster decisions

Fast-moving travel and hospitality brands risk missed bookings unless they unify customer data in real time across marketing, care and operations.

By Thomas Koep • 8 min read • Last month
6 Pillars of data quality and strategies for improving your data
Software-as-a-Service

6 Pillars of data quality and strategies for improving your data

Poor data quality is driving costly errors, weaker customer service and missed revenue unless organisations keep records accurate and current.

By Shivani Pimpli • 5 min read • Last month
For sensitive health categories, eCommerce can remove more than just the checkout queue
Customer Experience

For sensitive health categories, eCommerce can remove more than just the checkout queue

Discreet packaging, clearer product information and easier repeat ordering are helping buyers of continence products avoid embarrassment and confusion.

By Liz Anieto • 4 min read • Last month
Breaking through the spreadsheet ceiling: Why growing export businesses need better tax solutions
Software-as-a-Service

Breaking through the spreadsheet ceiling: Why growing export businesses need better tax solutions

Manual tax tracking can leave exporters facing customs delays, extra charges and hours of avoidable admin as order volumes rise.

By Chris Calverley • 5 min read • Last month
Modern data teams: key roles, structures and data quality
Digital Transformation

Modern data teams: key roles, structures and data quality

Poor data quality is still holding back AI and reporting, even as businesses add specialist roles and restructure their data teams.

By Shivani • 6 min read • Last month
How poor watchlist data undermines sanctions screening accuracy
Fintech

How poor watchlist data undermines sanctions screening accuracy

Poor-quality sanctions lists can swamp compliance teams with false alerts while letting real matches slip through, raising regulatory risk.

By Edmund Ng • 6 min read • Last month
Why maritime and offshore leaders are sinking physical SIMs for global connectivity
Digital Transformation

Why maritime and offshore leaders are sinking physical SIMs for global connectivity

Crew members could save time and cut cyber risk as maritime firms replace physical SIM swaps with eSIMs for shore connectivity.

By Berk Bayraktar • 4 min read • Last month
ERP will run your business. It won't manage your spend
Software-as-a-Service

ERP will run your business. It won't manage your spend

Businesses that stop at ERP risk leaving approvals, invoices and card spend manual, undermining the clean data the ledger needs.

By Phillip Vella • 5 min read • Last month
Why AI fails without a strong data foundation and how to get it right
Customer Relationship Management

Why AI fails without a strong data foundation and how to get it right

Only 7% of organisations say their data is ready for AI, risking weaker personalisation and costlier technology investments.

By Emma Sahota • 5 min read • Last month

Stories from Other Regions

Opinion stories

Why penetration testing must move at the speed of attackers
Data Protection

Why penetration testing must move at the speed of attackers

Stolen credentials can become an operational foothold within hours, leaving annual assessments too slow to catch the real attack paths.

By Patrick Dannacher • 6 min read • Last month
Frontier AI compresses cyber attack timelines. Can Singapore's defences respond at machine speed?
Privileged Access Management

Frontier AI compresses cyber attack timelines. Can Singapore's defences respond at machine speed?

Singapore banks and telcos face a narrower window to stop AI-assisted attackers chaining small flaws into major breaches.

By Kris Day • 6 min read • Last month
AI doesn't have a workforce problem, it has a leadership problem
Digital Transformation

AI doesn't have a workforce problem, it has a leadership problem

Only 18% of organisations are turning AI investment into measurable growth, highlighting a leadership gap that may slow adoption across ASEAN.

By Sandeep Sarkar • 5 min read • Last month
Building the next generation of mainframe expertise
Artificial Intelligence

Building the next generation of mainframe expertise

A skills gap in critical systems is widening as veteran mainframe engineers near retirement, pushing firms to train new recruits with AI support.

By Karla Bester • 6 min read • Last month
Trust, AI, and quantum technologies in the new logic of state power
Data Protection

Trust, AI, and quantum technologies in the new logic of state power

States risk losing strategic autonomy as cloud, chip and cryptographic dependencies spread beyond borders and into foreign-controlled systems.

By Dr Najwa Aaraj • 5 min read • Last month
Glean: AI creating hidden workload for Australian employees
Digital Transformation

Glean: AI creating hidden workload for Australian employees

Australian knowledge workers are spending 6.5 hours a week on AI oversight, with the hidden burden linked to burnout and higher churn risk.

By David Shilovsky • 5 min read • Last month
Why the physical dealership Is the next frontier of digital transformation
Customer Relationship Management

Why the physical dealership Is the next frontier of digital transformation

Dealerships risk stale pricing and wasted staff hours unless digital systems reach the forecourt, where paper labels still lag behind live data.

By Andrew Wood • 5 min read • Last month
Know your business (KYB) for UK firms
Fintech

Know your business (KYB) for UK firms

Relying on Companies House alone can leave UK firms exposed to hidden ownership, weak screening and regulatory scrutiny.

By Barley Laing • 5 min read • Last month