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Opinion Stories - Page 41

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Opinion stories

How to hike the chasm from AI hype to reality in customer experience
Data Protection

How to hike the chasm from AI hype to reality in customer experience

Firms face a chasm between AI hype and CX reality, with security, compliance and organisational readiness the real keys to progress.

By Brad Murdoch • 9 min read • Wed, 25th Feb 2026
How phone validation turns dead leads into real sales
Customer Relationship Management

How phone validation turns dead leads into real sales

Sales teams waste time on dead numbers; verified phone data turns outreach into real conversations, better leads and higher conversions.

By Edmund Ng • 5 min read • Tue, 24th Feb 2026
Upgrade advantage: Why security enhancements matter for MSPs and MSSPs
Firewalls

Upgrade advantage: Why security enhancements matter for MSPs and MSSPs

For MSPs and MSSPs, next-gen firewall upgrades are now critical to stay secure, competitive and ready for relentless cyber threats.

By Sarah Choi and Mahpara Banday • 4 min read • Mon, 23rd Feb 2026
Beyond technology: How leadership drives contact centre performance
Unified Communications

Beyond technology: How leadership drives contact centre performance

Amid rising AI and automation in contact centres, new research finds leadership, empathy and agent support now outmuscle technology alone.

By Ed Creasey • 5 min read • Mon, 23rd Feb 2026
2026 begins: Crypto's heavyweight rumble - round by round
Firewalls

2026 begins: Crypto's heavyweight rumble - round by round

Crypto enters 2026 swinging as regulation, stablecoins, Bitcoin and DeFi trade blows in a defining bout for digital finance's future.

By Easy Crypto • 5 min read • Mon, 23rd Feb 2026
Securing the future: Simplified management, Scalable growth, and built-in compliance for K-12
Firewalls

Securing the future: Simplified management, Scalable growth, and built-in compliance for K-12

SonicWall unveils unified tools to help overstretched K-12 IT teams simplify security, scale quickly and embed compliance by design.

By Asif Mujtaba • 3 min read • Mon, 23rd Feb 2026
Compression, redistribution and friction: Three ways AI is shifting lawyers from 'performers' to 'producers'
DevOps

Compression, redistribution and friction: Three ways AI is shifting lawyers from 'performers' to 'producers'

AI is speeding legal work, shifting risk upward and forcing lawyers to move from hands-on performers to orchestrators of judgement and control.

By Jamie Ng • 6 min read • Mon, 23rd Feb 2026
Namibia above and before space when it comes to data centers
Network Infrastructure

Namibia above and before space when it comes to data centers

As tech titans eye orbital servers, sun-rich Namibia emerges as a cheaper, greener and sovereign hub for Africa's booming data demand.

By Peter Karon • 4 min read • Mon, 23rd Feb 2026
From breach to recovery - 5 ways to prepare your IT team for the unexpected
Firewalls

From breach to recovery - 5 ways to prepare your IT team for the unexpected

When cyber attacks slip through defences, recovery readiness - not just prevention - decides whether your organisation bends or breaks.

By Al Kingsley MBE • 4 min read • Sat, 21st Feb 2026
Why more SaaS vendors are embedding data quality into their core platforms
Customer Relationship Management

Why more SaaS vendors are embedding data quality into their core platforms

SaaS vendors are baking real-time data quality checks into core products to cut waste, curb fraud, and turn cleaner data into trust.

By Bobby Joseph • 6 min read • Fri, 20th Feb 2026
How UA financing levels the playing field in mobile
Gaming

How UA financing levels the playing field in mobile

Reliable game economies turn UA from a risky expense into financeable growth fuel, reshaping competition in the crowded mobile market.

By Elena Egorova • 5 min read • Thu, 19th Feb 2026
Goodbye VPNs, Hello cloud-delivered Zero Trust
Firewalls

Goodbye VPNs, Hello cloud-delivered Zero Trust

SonicWall's Cloud Secure Edge promises easy, cloud-delivered Zero Trust to replace ageing VPNs with simpler, stronger remote access.

By Jose Correa • 3 min read • Thu, 19th Feb 2026
Why it's time to ensure your business is ready for the e-invoicing adoption wave
Digital Transformation

Why it's time to ensure your business is ready for the e-invoicing adoption wave

As e-invoicing mandates loom across Australia and New Zealand, businesses must upgrade now or risk losing lucrative government contracts.

By Chris Calverley • 4 min read • Thu, 19th Feb 2026

Stories from Other Regions

Opinion stories

Reimagining healthcare IT from risk to resilience
Disaster Recovery

Reimagining healthcare IT from risk to resilience

Healthcare is at a digital crossroads, where resilient IT and observability define patient safety, clinical trust and sustainable care.

By Richard Gerdis • 4 min read • Tue, 24th Feb 2026
Australia's costly inbox problem - are emails killing the nation's productivity?
Digital Transformation

Australia's costly inbox problem - are emails killing the nation's productivity?

Australia's clogged inboxes are quietly draining productivity, but AI-powered “communications mining” may finally turn email into an asset.

By Peter Graves • 3 min read • Mon, 23rd Feb 2026
Redefining retail discovery for Southeast Asian brands with Gen AI
Digital Transformation

Redefining retail discovery for Southeast Asian brands with Gen AI

Generative AI is reshaping how Southeast Asian consumers discover, trust and buy, pushing brands to fight for visibility on the AI shelf.

By Simone Morandi • 5 min read • Fri, 20th Feb 2026
Why Australian superannuation funds need to prioritise security for their customers with strong MFA
Data Protection

Why Australian superannuation funds need to prioritise security for their customers with strong MFA

Australian super funds sit on AUD $3.7 trillion, yet weak, outdated MFA leaves members' retirement savings exposed to rising cyber threats.

By Geoff Schomburgk • 5 min read • Thu, 19th Feb 2026