Online shopping stories

BigCommerce intends to leverage Feedonomics to expand the number of global marketplace and advertising channels for merchants.>>

Nuance Communications finds respondents would prefer to use apps or websites for shopping and banking over going into a physical shop or branch.>>

"We are excited to see how Brauz is using the Zoom platform to help retail businesses be more successful and bring virtual experiences into a whole new space.”>>

“We know that many New Zealand customers are already shopping on the US store and we are pleased to be offering them a faster option.”>>

"The internet is the world's largest city, and Shopify is building its commerce infrastructure.">>

Australian consumers’ online shopping habits have grown despite restrictions and economic uncertainty brought on by COVID-19.>>

Research company Baymard Institute has identified trends that can reduce shopping cart abandonment rates.>>

Much of this mistrust resides in how companies are perceived to be using customer data.>>

"For e-retailers, it's clear that price and convenience alone isn't enough to keep people exclusively shopping online post-COVID.">>

Shopify's rapid growth in the New Zealand market was further accelerated by the pandemic, which saw an ecommerce boom as consumers flocked to online shopping.>>

While the retail winners of 2020 have enjoyed a phenomenal rise in online sales, they should not get too smug about it.>>

“Retailers are in dire need of agile operating models powered by cloud infrastructure and technologies like artificial intelligence and machine learning (AI/ML) to meet today’s industry demands.">>

Trade Me’s top Marketplace listings of 2020 were inspired by COVID-19.>>

"We've certainly noticed a big change in how consumers are shopping.">>

Fraudsters are targeting last-minute Christmas shoppers via email and hackers are targeting electronic devices that feature on many wish lists.>>

Hackers are impersonating trusted delivery vendors, like Amazon, DHL and FedEx, to commit financial fraud.>>

The survey covered broadband usage, working from home, telehealth usage and online shopping behaviour.>>

A positive customer experience with a retailer during the festive season will encourage customer loyalty, according to new research from Zendesk.>>

"How many attackers are going to hide within this expected traffic spike?">>

One of the biggest scams to be aware of this shopping season are phishing attacks.>>

BigCommerce has launched Open Checkout, with the ultimate aim of bringing open source innovation to online checkout experiences.>>

Retailers should expect to see new shopping behaviours from customers>>

Consumer expectations and online shopping habits, particularly around delivery preferences, are changing significantly and increasing demand on suppliers. >>

Although, the research shows that there is still plenty for all online retailers to work on to meet rising customer expectations.>>