Online shopping news stories

New research has found customers are reassessing established brand loyalties as their priorities and behaviours shift.

For retailers, 2022 is set to be a year of introspection as shoppers across Australia and New Zealand indicate they plan to spend less.

The new app gives businesses of all sizes the power to turn their product catalogues into shoppable product pins on Pinterest

Shoppers have revealed how much, or how little, they know about what goes into the online shopping process in a new survey by CouriersPlease. 

According to a new report from Manhattan Associates, a significant shift to online retail is still very much apparent among Australian consumers.

Two years since the surge in digital payments, shoppers have seamlessly transitioned to day-to-day use, with online payments becoming second nature when buying goods and services online.

Attackers increase the volume of attacks, including scraping data, draining customer accounts, damaging site functionality and holding encrypted data ransom.

New Zealand’s eCommerce market set to grow 38% by 2025, with demand increasing for alternative payment methods.

Canstar has announced that the results of its survey for Most Satisfied Customers in the Online Retailers category reveal Mighty Ape as the winner.

The trouble with policy abuse, compared to conventional fraud, is that policy abusers are not necessarily cybercriminals who are hiding their identity.

76% of Australian shoppers indicate that they have experienced unusual delays in receiving goods they ordered online in the last three months.

“Increasingly, businesses are being driven to start or grow their business online. And these entrepreneurs are being challenged to up their game."

In the past two years, we have seen eCommerce change and grow to meet the demands of the new Covid-19 world.

A new live-streaming solution is helping boost eCommerce sales, according to Agora, a real-time engagement platform.

New fintech startup YouPay offers a unique online shopping option where you pick what items you want from over 250 retailers and get someone else to pay.

New research has revealed Kiwis have expectations of quick, cheap and free delivery in the age of online shopping, but expected delays over the Christmas period may cause a change in generally positive attitudes.

According to new research initiated by Mastercard, with the country slowly starting to open up, NZ consumers are starting to spend less money at home on items and more on experiences.

Virtual try-on tech has become the latest trend to hit the global online shopping market, with one platform reporting almost half a million outfits tried on in one week.

Researchers also observed a 70% average increase in attempted ransomware attacks in November and December compared to January and February. 

More Australians than ever turned to online shopping through the pandemic, with 9 million households purchasing online in 2020, representing 57% year-on-year growth.

New Zealanders value the sense of security and certainty that comes with physically collecting their shopping, rather than waiting for delivery from an online purchase.

The rapid acceleration of hybrid work due to the COVID-19 pandemic is having a profound long-term impact on buyer and seller relationships, according to a new report. 

With Cyber Monday and Christmas shopping still in full swing, new research has revealed that you may not be as anonymous as you think when you shop online.

Transparent delivery, flexible payment options and website speed are key factors driving online shoppers.