New Zealand Telecommunications Forum (TCF) stories
![Story image](../../../../../uploads/story/2022/07/19/preview_GettyImages-926537574.webp)
The NZ TCF endorses move by ComCom to promote TDR dispute scheme
Tue, 19th Jul 2022
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commerce commission
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law
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customers
New Zealand Telecoms Forum welcomes Commerce Commission's push for greater access to dispute resolution scheme.
![Story image](../../../../../uploads/story/2022/05/17/preview_GettyImages-855702878.webp)
ComCom welcomes new marketing codes for the telecom industry
Tue, 17th May 2022
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commerce commission
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digital marketing
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it industry
New marketing codes for New Zealand's telecommunications industry aim to improve transparency and help consumers choose the right broadband service.
![Story image](../../../../../uploads/story/2022/01/27/preview_GettyImages-1284552169.webp)
Mobile madness: Unpacking the business and personal risks of digital mobile in Aotearoa
Thu, 27th Jan 2022
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ddos
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endpoint protection
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risk & compliance
Should Kiwis practice better smartphone security, and are they one swipe or tap away from a colossal data breach?.
![Story image](../../../../../uploads/story/2021/09/30/preview_GettyImages-918521002.webp)
Scam Alert: Flubot malware hits New Zealand
Thu, 30th Sep 2021
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malware
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email security
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cybersecurity
New Zealand telecoms sector warns customers of a scam text message asking them to click on a link or download an app for delivery information.
![Story image](../../../../../uploads/story/2021/09/01/preview_GettyImages-1248735803.webp)
Commerce Commission releases draft report on telco dispute scheme
Wed, 1st Sep 2021
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commerce commission
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telco
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tcf
The number of complaints received by the Telecommunications Dispute Resolution Scheme has grown on average by 14% year on year.
![Story image](../../../../../uploads/story/2021/08/12/preview_GettyImages-514266936.webp)
The Commerce Commission warns telcos over unclear marketing
Thu, 12th Aug 2021
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chorus
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commerce commission
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telco
The Commerce Commission urgently seeks views on proposed marketing principles to reduce consumer confusion about alternative technology.
![Story image](../../../../../uploads/story/2021/04/28/preview_GettyImages-1227109852.webp)
NZ telco industry welcomes ComCom review into dispute resolution scheme
Wed, 28th Apr 2021
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commerce commission
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telco
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tcf
New Zealand telcos back Commerce Commission's review into the Telecomms Dispute Resolution Scheme, says NZ Telecommunications Forum.
![Story image](../../../../../uploads/story/2020/12/16/preview_GettyImages-652327846.webp)
Kiwis have 'world-class' broadband - TCF
Thu, 17th Dec 2020
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commerce commission
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telco
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tcf
New Zealand's telecommunications consumers are receiving good broadband services, according to a report from the Commerce Commission.
![Story image](../../../../../uploads/story/2020/11/18/preview_GettyImages-1155517711.webp)
NZ telco industry welcomes ComCom 111 Contact Code
Wed, 18th Nov 2020
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wireless networks
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cloud services
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commerce commission
The telecommunications industry is committed to ensuring vulnerable customers can continue to access emergency services.
![Story image](../../../../../uploads/story/2020/11/17/preview_GettyImages-488200977.webp)
NZ telco industry's two golden rules for avoiding phone scams
Tue, 17th Nov 2020
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email security
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cybersecurity
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tcf
New Zealanders are being urged to trust their instincts and be cautious of unexpected phone calls as part of International Fraud Awareness Week.
![Story image](../../../../../uploads/story/2020/10/19/preview_GettyImages-1177066798.webp)
Telco industry urges New Zealanders to recycle unwanted mobile phones
Mon, 19th Oct 2020
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smartphones
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tcf
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recycling
New Zealanders are being urged to recycle their old mobile phones as part of Recycling Week NZ, supported by the Telecommunications Forum.
![Story image](../../../../../uploads/story/2020/08/07/preview_GettyImages-1159746919__2_.webp)
COVID-19 highlighted the importance of NZ's telecommunications networks -TCF
Fri, 7th Aug 2020
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telco
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tcf
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mobile plan
New Zealand's telecommunications networks will drive the post-COVID rebuild, says the New Zealand Telecommunications Forum.
![Story image](../../../../../uploads/story/2020/05/20/preview_GettyImages-481236641.webp)
ComCom seeks feedback on Chorus withdrawal from copper and broadband services
Wed, 20th May 2020
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commerce commission
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fibre
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chorus
New Zealand's Commerce Commission is seeking feedback on a code designed to protect consumers as Chorus moves them from copper to fibre networks.
![Story image](../../../../../uploads/story/2020/05/19/preview_GettyImages-1180926026.webp)
Vodafone, Spark, 2degrees condemn cell site attacks
Tue, 19th May 2020
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tcf
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2degrees
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vodafone
Vodafone, Spark, and 2degrees are urging communities to help stop arson attacks on cell sites, warning of severe impacts on connectivity and safety in Auckland.
![Story image](../../../../../uploads/story/2020/03/31/preview_GettyImages-827502902.webp)
Vodafone opens Essential Connectivity Hubs during COVID-19 lockdown
Tue, 31st Mar 2020
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telco
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tcf
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vodafone
Vodafone New Zealand has opened 45 stores this week to support New Zealanders with essential services during the COVID-19 lockdown period.
![Story image](../../../../../uploads/story/2020/03/26/preview_wi-fi_router.webp)
NZ telcos to provide essential repair services using 'no contact' model
Thu, 26th Mar 2020
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tcf
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2degrees
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telco
New Zealand telcos to offer essential modem and phone repairs via 'no-contact' collection as lockdown starts, ensuring connectivity during alert level four.
![Story image](../../../../../uploads/story/2020/03/24/preview_GettyImages-533614943.webp)
Check your home network: Demand will congest internet during COVID-19 lockdown
Tue, 24th Mar 2020
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e-learning
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hybrid & remote work
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tcf
Kiwis are urged to prepare home networks for potential congestion as data demand is set to surge during New Zealand's COVID-19 lockdown.
![Story image](../../../../../uploads/story/2020/03/17/preview_GettyImages-902027524.webp)
NZ telcos preparing to keep up with extra demand over coronavirus self isolation
Tue, 17th Mar 2020
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telco
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tcf
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covid-19
New Zealand's telco industry is confident it can handle the increased demand as more people work from home amid the COVID-19 outbreak.
![Story image](../../../../../uploads/story/2020/03/12/preview_GettyImages-1069963610.webp)
TCF: Telcos meeting New Zealand demand
Thu, 12th Mar 2020
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commerce commission
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telco
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tcf
The Commerce Commission has released its Annual Telecommunication Monitoring Report this week, and the TCF says it is welcoming the report's findings.
![Story image](../../../../../uploads/story/2019/05/23/preview_GettyImages-868495520__1_.webp)
Home-based telcos causing most headaches for Kiwis
Thu, 23rd May 2019
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fibre
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telco
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mbie
The New Zealand Consumer Survey reveals home-based telecoms has the highest incidence of problems, says TCF CEO.