Messaging stories - Page 2
![Story image](../../../../../uploads/story/2022/12/22/preview_Andrew_Griffiths_Smart_WFM_1(2).webp)
Smart WFM appoints Andrew Griffiths as advisor & director of marketing
Fri, 20th May 2022
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branding
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messaging
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productivity
Andrew Griffiths joins UKG advisory board as director of marketing, branding and messaging, bringing 25 years' experience in business and communications.
![Story image](../../../../../uploads/story/2022/01/27/preview_GettyImages-1327932749.webp)
Katana announces expansion and release on DIA marketplace
Thu, 27th Jan 2022
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martech
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software development
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domain names
Katana releases managed DMARC implementation service on Department of Internal Affairs Marketplace, giving government organisations access to email protection.
![Story image](../../../../../uploads/story/2021/10/22/preview_GettyImages-1217093906.webp)
ServiceNow and Twilio introduce new messaging service
Fri, 22nd Oct 2021
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whatsapp
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sms
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servicenow
ServiceNow has announced the ServiceNow Messaging Service to help organisations drive better service experiences from issue to resolution.
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![Story image](../../../../../uploads/story/2021/04/29/preview_GettyImages-1196485602.webp)
Why Laminar Communications is all-a-chatter about messaging app LamChat
Thu, 29th Apr 2021
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apm
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low-code
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open source
Brisbane-based IT company, Laminar Communications, has developed LamChat, a free messaging system and app that prioritizes privacy and security.
![Story image](../../../../../uploads/story/2021/02/02/preview_GettyImages-1217093906.webp)
Zendesk launches messaging solution with advanced capabilities
Tue, 2nd Feb 2021
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crm
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cx
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martech
Zendesk launches messaging solution for enterprise customers to bring simplicity to the enterprise software space.
![Story image](../../../../../uploads/story/2020/06/30/preview_GettyImages-1199495950.webp)
Companies' digital etiquette still a little rough around the edges
Wed, 1st Jul 2020
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uc
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hybrid & remote work
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wfh
Australians are more comfortable with drinking alcohol on a video conference than other nationalities, a new survey has found.
![Story image](../../../../../uploads/story/2020/06/24/preview_GettyImages-1174418880.webp)
Consumers turn to chatbots & online messaging as COVID-19 bites
Wed, 24th Jun 2020
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uc
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crm
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cx
Australians turn to chatbots and messaging apps like WhatsApp and Facebook Messenger for customer service as COVID-19 sparks an unprecedented surge in usage.
![Story image](../../../../../uploads/story/2020/05/06/preview_GettyImages-1151968369.webp)
Soprano Design sees high demand for enterprise messaging apps
Thu, 7th May 2020
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uc
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martech
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development
Soprano Design sees a 15% rise in demand for its enterprise messaging service as organisations adapt to remote working needs during the COVID-19 pandemic.
![Story image](../../../../../uploads/story/2020/04/17/preview_Soprano.webp)
Soprano Design updates enterprise messaging platform
Mon, 20th Apr 2020
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sms
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messaging
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soprano design
Soprano Design has revamped its Soprano Connect platform, introducing RCS support, enabling businesses and governments to improve mobile interactions.
![Story image](../../../../../uploads/story/2019/10/09/preview_Soprano.webp)
Soprano Design to launch new digital and social channels
Wed, 9th Oct 2019
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sms
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messaging
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soprano design
Soprano Design to launch new digital channels, blending enterprise and social messaging. Soprano Connect to be available globally, boosting interaction.
![Story image](../../../../../uploads/story/2018/06/28/preview_3c8b0feafdc1463cb53289bd06584cc0.webp)
Modica Group snaps up Auckland Airport senior executive to further growth
Thu, 28th Jun 2018
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modica
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auckland airport
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messaging
Auckland Airport's Scott Weenink departs to join Modica Group as Executive Director and Chief Commercial Officer, bolstering the firm's growth strategy.
![Story image](../../../../../uploads/story/2017/09/25/preview_ThinkstockPhotos-629307926.webp)
Freshworks launch messaging product for customer engagement
Mon, 25th Sep 2017
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cx
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martech
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messaging
The company says the solution provides a suite of website and in-product engagement capabilities, which help businesses capture more leads.
![Story image](../../../../../uploads/story/2017/03/24/preview_ThinkstockPhotos-641600742.webp)
Tap into your emotions with Facebook Messenger's new features
Fri, 24th Mar 2017
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facebook
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facebook at work
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emoji
The new features can be used professionally too as apart of Work Chat for Workplace, Facebook's communications platform for organizations.
![Story image](../../../../../uploads/story/2017/01/17/preview_ThinkstockPhotos-530484435.webp)
Your 2017 resolution? Put messaging privacy on the list, says InternetNZ
Tue, 17th Jan 2017
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data privacy
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internetnz
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messaging
InternetNZ urges Kiwis to safeguard messaging privacy amid widespread snooping concerns, marking it a critical 2017 resolution.
![Story image](../../../../../uploads/story/2016/12/14/preview_text-messaging-customer-service-2.webp)
Salesforce's new LiveMessage and Service Bots to deliver ultimate customer service
Wed, 14th Dec 2016
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crm
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data analytics
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martech
Salesforce is ramping up its conversational tools across social media and messaging apps, with the launch of LiveMessage for Service Cloud.
![Story image](../../../../../uploads/story/2016/11/25/preview_OliverPrevrhal_RetarusAsia_96dpi.webp)
Retarus expands Singapore data center to match APAC growth
Fri, 25th Nov 2016
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hyperscale
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dc
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colocation
Global messaging service provider Retarus has been steadily moving into the Asian market and is expanding its Singapore data center to address demand.
![Story image](../../../../../uploads/story/2016/10/18/preview_fintech_example.webp)
The fintech start-up with a new approach to communications
Tue, 18th Oct 2016
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fintechs
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messaging
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cloud services
New fintech start-up Symphony reinvents secure comms, melding popular messaging features with enterprise-grade security for the financial sector.
![Story image](../../../../../uploads/story/2016/10/04/preview_slack-screen-shots.webp)
You’ve heard of Slack; we explain the tool
Tue, 4th Oct 2016
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uc
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collaboration
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messaging
Launched in 2013, Slack is revolutionising team collaboration with integrations from Google Drive to Trello, boasting over a million daily active users today.
![Story image](../../../../../uploads/story/2014/12/05/preview_snapchat-logo2.webp)
Has your Facebook status got an expiration date?
Thu, 2nd Oct 2014
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facebook
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snap
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slingshot
Facebook is testing a Snapchat-like feature in New Zealand, allowing users to set expiration times for their status updates, from one hour to a week.
![Story image](../../../../../uploads/story/2014/12/05/preview_150399591.webp)
Telcos: Compete less, collaborate more
Thu, 11th Jul 2013
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personal computing devices
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apple
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google
Ovum urges telcos to reduce competition and increase collaboration, citing over 3,500 service launches since 2009. Innovation, not rivalry, is key to survival.