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Spinnaker Support names Vivek Pruthi APAC managing director
Digital Transformation

Spinnaker Support names Vivek Pruthi APAC managing director

Rising demand for independent SAP, Oracle and VMware support is driving Spinnaker's APAC expansion as it doubles headcount and appoints Vivek Pruthi.

By Joseph Gabriel Lagonsin • 4 min read • 2 days ago
Evergreen buys OSIT in its largest ANZ deal to date
Cybersecurity

Evergreen buys OSIT in its largest ANZ deal to date

The deal gives Evergreen a bigger foothold in Australia and New Zealand as demand for outsourced IT support and cybersecurity keeps rising.

By Mark Tarre • 4 min read • 3 days ago
Tanium named ISG leader in digital employee experience
Digital Transformation

Tanium named ISG leader in digital employee experience

Demand for automated workplace support is rising as ISG put Tanium among the top digital employee experience vendors in its 2025 study.

By Sean Mitchell • 4 min read • Last week
TeamViewer adds Microsoft AI video boost to Assist AR
Unified Communications

TeamViewer adds Microsoft AI video boost to Assist AR

Remote technicians in patchy network areas should see clearer feeds as Microsoft's video sharpening tool cuts downtime and site visits.

By Mark Tarre • 3 min read • Last week
Parloa tops USD $50 million ARR after Series D boost
Customer Relationship Management

Parloa tops USD $50 million ARR after Series D boost

Enterprise adoption is moving from pilots to production, helping Parloa lift net revenue retention to 150% and pass USD $50 million ARR.

By Joseph Gabriel Lagonsin • 4 min read • Last week
GoTo adds new AI tools to LogMeIn Resolve & Rescue platforms
Digital Transformation

GoTo adds new AI tools to LogMeIn Resolve & Rescue platforms

IT support teams will get faster troubleshooting as GoTo embeds agentic AI, live device data and tighter Nexthink links into LogMeIn products.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Storm Technology names Conall O'Kane M365 Director
Digital Transformation

Storm Technology names Conall O'Kane M365 Director

The new role puts a seasoned Microsoft specialist in charge of Storm Technology's M365 practice as customers seek tighter governance and compliance.

By Sofiah Nichole Salivio • 3 min read • Last month
FPT launches Flezi Foundry for AI-led software delivery
Private Cloud

FPT launches Flezi Foundry for AI-led software delivery

Enterprises could see faster, more accountable software delivery as human oversight stays in place for AI agents handling coding and support.

By Sofiah Nichole Salivio • 4 min read • Last month

Stories from Other Regions

IT support stories

Canon Canada adds ESET cybersecurity to managed IT
Malware

Canon Canada adds ESET cybersecurity to managed IT

Canadian businesses gain a single supplier for IT and endpoint security as Canon broadens its managed services with ESET products.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago
KnowBe4 launches game to train staff on vishing scams
Data Protection

KnowBe4 launches game to train staff on vishing scams

Phone-based fraud is forcing employers to train staff more aggressively as vishing losses rise and call scams spread across Australia.

By Sean Mitchell • 4 min read • 3 days ago
Utilize expands SonicWall security deal for 14,000 users
Digital Transformation

Utilize expands SonicWall security deal for 14,000 users

More than 14,000 users will gain wider managed protection as the UK services provider centralises oversight of over 1,200 firewalls.

By Mark Tarre • 3 min read • 5 days ago
Kainos wins GBP £150 million Defra digital contract
DevOps

Kainos wins GBP £150 million Defra digital contract

The four-year deal should help Defra replace legacy systems and speed up digital services across environmental regulation and biosecurity.

By Mark Tarre • 3 min read • Last week
Nebula Global Services appoints Scott Lynn as Director
Partner Programmes

Nebula Global Services appoints Scott Lynn as Director

Demand for consistent global IT support is driving Nebula Global Services to bolster senior leadership as it expands across 170 countries.

By Sofiah Nichole Salivio • 3 min read • Last week
Voice as a modern growth lever for MSPs
Unified Communications

Voice as a modern growth lever for MSPs

MSPs risk losing deals and margin unless they bundle Teams-aligned calling, as customers demand simpler vendors and tighter integration.

By Will Morey • 5 min read • Last month
The connectivity stack: Why Australian ICT leaders are rethinking where their websites live
Data Protection

The connectivity stack: Why Australian ICT leaders are rethinking where their websites live

Offshore web hosting is becoming harder to justify as Australian firms weigh latency, sovereignty and support risks across their digital stack.

By Dominic Vivarini • 6 min read • Last month
UK fintech hiring to rise 14% in 2026 as neobanks slow
Risk & Compliance

UK fintech hiring to rise 14% in 2026 as neobanks slow

London will remain the main hiring hub, with fintech vacancies forecast to rise 14% in 2026 as firms prioritise compliance and infrastructure.

By Karen Joy Bacudo • 3 min read • Last month
Atos launches AI workplace service for mid-size firms
Digital Transformation

Atos launches AI workplace service for mid-size firms

Mid-sized firms could cut support costs and shift more employee queries to automation under a new subscription model from Atos.

By Joseph Gabriel Lagonsin • 3 min read • Last month