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Lucidworks develops deep learning solution to make chatbots smarter
The company recently launched Smart Answers for chatbots and virtual assistants to avoid poor CX and long waiting times.
UiPath extends hyperautomation capabilities
The platform includes employee crowdsourcing tools that can help businesses figure out what to automate.
Interview: The finer points of IT automation in the modern enterprise
“With great power comes great responsibility. Automation also lets you break things at scale, and it can be expensive."
Education provider calls on OSS Group to modernise server fleet
OSS Group immediately identified the key problems and formulated a solution – server management and patching processes needed to come together under one centralised system.
How automation and supercharged analytics can transform the service industry
Businesses in the service economy are increasingly recognising the need to build trust and maintain agility in order to meet the challenges of a changing business environment.
Ivanti launches automated assistants to empower IT teams
Ivanti has added new Ivanti Assistants to its portfolio of enterprise service management (ESM) solutions to bring endpoint self-healing capabilities to businesses.
Cloud tech developing faster than businesses can manage, FireMon finds
Public and hybrid cloud infrastructure environment is growing in complexity, and lacks automation and a lack of resources to effectively respond to demands.
Tauranga agtech firm recognised on the world stage
Tauranga-based agtech firm Robotics Plus has received worldwide recognition on the Top 50 AgTech companies, as ranked on the THRIVE Top 50.
How organisations can take proof of delivery processes to the next level with digital visibility and control
Automating proof of delivery (POD) processes takes a fraction of the time compared to traditional, manual methods.
Cisco launches SecureX, a cloud-native security platform
The company describes SecureX as a platform that provides visibility into security processes, including detection of unknown threats and policy violations.
Digitising boardroom processes for efficiency, information security and better governance
Adding content services to the picture can save time, make data accountability and governance easier, as well as add new levels of efficiency and collaboration.
RPA: The promise of value in the workplace
Basic tasks such as data entry often have teams of people working on them but simple automated processes can free up resources and staff to focus on more meaningful activities.
Interview: DataRobot on how AI augments human thinking in business
" AIs are computer systems, and as such, they are best at repetitive tasks, mathematics, data manipulation, and parallel processing.”
Hawkes Bay Council achieves greater digital transformation with Nintex
Hawkes Bay Regional Council (HBRC) is utilising the Nintex Process Platform to protect New Zealand’s air, land and sea.
What organisations must demand from security technology in 2020
Gone are the days when organisations needed to choose best-of-breed point solutions to secure each individual aspect of the network.
Case study: RapidMATION's RPA rescues professional services firm
Read how JLL solved a huge data roadblock by implementing RPA. From identifying the challenge to solving the problem in less than 7 days.
AI tech to bolster suicide prevention efforts in Australia
New project will utilise artificial intelligence to streamline clinical records to better inform responses to suicide prevention.
Industrial automation technology growing in popularity with enterprises
Automotion proposes to bring down operational costs, improve process efficiency and enable the development of new digital services for customers, according to GlobalData.
New Jamf integration designed to benefit Apple enterprise customers
“By making Jamf Connect configurations available in the Jamf Pro interface, the number of steps to deploy or edit a Jamf Connect configuration are reduced, making setup and management much easier."
BlackLine announces integration of automation tools with SAP
The integrations are expected to help organisations further automate tasks with SAP solutions.
New tech has a positive impact on job creation in 2020, survey reveals
New technologies such as automation are creating new jobs, a survey finds.
Turning automation into a business strategy
It won’t bring benefits if it is not well understood, argues Pete Hirsch, Chief Technology Officer at financial controls and automation software leader BlackLine.
The age of AI and AIOps
As data loads are increasing and becoming more diverse across systems, IT teams must create a platform to collect, analyse and store data while also determining which are a priority.
Hyland: Six enterprise technology trends driving growth in 2020
“In order to gain a competitive edge and amplify growth, organisations are striving to improve customer experiences, streamline operations and mitigate risk.”