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Gen Z demands instant service & social shopping from retailers
Customer Experience

Gen Z demands instant service & social shopping from retailers

Gen Z demands instant replies within 15 minutes and prefers social shopping on apps like Instagram and TikTok, pushing retailers to adopt AI and automation.

By Kaleah Salmon • 4 min read • Thu, 18th Sep 2025
Ami Vora joins Datadog board to boost product innovation & scale
Security Information and Event Management

Ami Vora joins Datadog board to boost product innovation & scale

Datadog appoints Ami Vora, former Chief Product Officer at Faire, to its Board to enhance product innovation and support company growth.

By Melvin Hipolito • 3 min read • Mon, 15th Sep 2025
UAE tops world ranking for tech dependency & daily screen use
Digital Transformation

UAE tops world ranking for tech dependency & daily screen use

The UAE ranks as the world's most tech-dependent nation, with residents spending nearly 8 hours daily on digital devices and universal internet access.

By Shannon Williams • 4 min read • Thu, 11th Sep 2025
Norton adds dark web & social media alerts for small firms
Data Protection

Norton adds dark web & social media alerts for small firms

Norton has enhanced its Small Business service with Dark Web and Social Media Monitoring to help firms counter rising cyber threats in 2025.

By Sean Mitchell • 4 min read • Fri, 5th Sep 2025
8x8 reports surge in AI-powered CX adoption & unveils new tools
Unified Communications

8x8 reports surge in AI-powered CX adoption & unveils new tools

8x8 reports a 150% rise in AI-powered customer interactions and unveils new tools enhancing CX with AI-driven insights and secure payment options.

By Shannon Williams • 4 min read • Thu, 7th Aug 2025
ChatSa unveils AI Magic for instant cross-platform chatbots
Customer Relationship Management

ChatSa unveils AI Magic for instant cross-platform chatbots

ChatSa launches AI Magic, enabling users to swiftly create and deploy cross-platform AI chatbots with a single text prompt, in under two minutes.

By Jed Nykolle Harme • 4 min read • Thu, 24th Jul 2025
Bitdefender boosts creator security as scams top USD $1 trillion
Ransomware

Bitdefender boosts creator security as scams top USD $1 trillion

Bitdefender expands its Security for Creators to cover Facebook, Instagram and YouTube amid USD $1 trillion losses from rising online scams targeting digital creators.

By Sean Mitchell • 3 min read • Thu, 24th Jul 2025
Hands-on Review: Rode Wireless Micro a compact mic system for creators
Digital Entertainment

Hands-on Review: Rode Wireless Micro a compact mic system for creators

The Rode Wireless Micro is a sleek, compact wireless mic system offering up to 21 hours of quality audio, perfect for content creators on the move.

By Melania Watson • 4 min read • Thu, 12th Jun 2025
AI reshaping traditional sectors like insurance & travel
Artificial Intelligence

AI reshaping traditional sectors like insurance & travel

Artificial intelligence is revolutionising the way sectors operate, and embracing the technology is now essential for unlocking its full potential.

By Shannon Williams • 4 min read • Tue, 10th Jun 2025

Stories from Other Regions

Instagram stories

UNiDAYS & Instagram launch verified banners for US students
EduTech

UNiDAYS & Instagram launch verified banners for US students

UNiDAYS and Instagram have partnered to launch verified school banners on profiles for 18 million US college students, enhancing trusted connections online.

By Kaleah Salmon • 3 min read • Mon, 1st Sep 2025
Marks & Spencer leads social media in back-to-school campaigns
Instagram

Marks & Spencer leads social media in back-to-school campaigns

Marks & Spencer led UK back-to-school social media campaigns in 2025, partnering with 1,380 influencers to generate GBP £5 million in earned media value.

By Kaleah Salmon • 3 min read • Mon, 1st Sep 2025
eDesk expands US operations to boost AI-driven support for eCommerce
Customer Experience

eDesk expands US operations to boost AI-driven support for eCommerce

eDesk expands its US operations to support growing eCommerce brands with AI-driven helpdesk solutions, managing millions of customer queries each month.

By Shannon Williams • 3 min read • Sat, 23rd Aug 2025
Australia's top food influencers earn up to AUD $18,401 per post
Marketing

Australia's top food influencers earn up to AUD $18,401 per post

Australia's top food influencers earn up to AUD $18,401 per post as TikTok and Instagram redefine how Aussies discover meals and dining spots.

By Melvin Hipolito • 4 min read • Tue, 19th Aug 2025
Greens Senator on why the age ban will be an 'open wound' for the Govt
Data sovereignty

Greens Senator on why the age ban will be an 'open wound' for the Govt

Greens Senator David Shoebridge condemns Australia's social media ban for under-16s and calls for urgent, robust AI regulation and tech literacy in Parliament.

By Sean Mitchell • 5 min read • Sun, 17th Aug 2025
Dig Insights acquires OneCliq to boost AI-powered analysis
Artificial Intelligence

Dig Insights acquires OneCliq to boost AI-powered analysis

Toronto-based AI platform OneCliq is set to enhance Dig's real-time analysis of social media trends and consumer sentiment.

By Jake MacAndrew • 3 min read • Wed, 23rd Jul 2025
Macron, tech leaders to debate Europe's AI future at VivaTech
Artificial Intelligence

Macron, tech leaders to debate Europe's AI future at VivaTech

French President Emmanuel Macron will join NVIDIA and Mistral AI leaders at VivaTech in Paris to debate Europe's AI future, focusing on competitiveness and sovereignty.

By Jed Nykolle Harme • 4 min read • Wed, 11th Jun 2025
Father's Day spending to hit GBP £1.12 billion despite fewer shoppers
Artificial Intelligence

Father's Day spending to hit GBP £1.12 billion despite fewer shoppers

Despite fewer shoppers marking Father's Day, UK spending on gifts is set to reach GBP £1.12 billion in 2025, driven by inflation and rising prices.

By Kaleah Salmon • 4 min read • Tue, 10th Jun 2025