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Forrester Research news stories - Page 2

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Remote Working
Remote working is here to stay, but do business leaders trust employees?
Remote work is at a crossroads. While necessitated by the pandemic, workers have reaped the benefits of greater flexibility that they are now not willing to go without.
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Forrester Research
What do COVID-19 vaccines mean for the workplace? Forrester reports
"Our overarching message to organisations everywhere is one of caution. With the right planning and consideration, the return to work will be smoother and more successful for all involved.”
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DDoS
Akamai named leader for DDoS mitigation solutions in The Forrester Wave
“As opposed to other 'all in one' solutions that can be vulnerable to platform outages, our distinct, purpose-built DDoS solutions are architected to ensure multiple levels of resilience."
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Artificial Intelligence
AI software growth to fall below current investor projections
AI application growth will be constrained by technology vendors embedding AI functionality into existing software products with greater frequency.
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Hybrid Cloud
Micro Focus a Leader in Forrester Wave for hybrid cloud management
The company’s Hybrid Cloud Management X product was given the status in the analyst firm’s report.
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Omnichannel
Connecting employee and customer experience a clear path to omnichannel personalisation
Companies that provide connected experiences report dramatic benefits around revenue growth, innovation, cost reduction, customer experience and digital transformation.
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Privileged Access Management / PAM
ManageEngine recognised by Forrester for PIM and Chatbots
The company was named as one of the “providers that matter most” in two reports for its PAM360 and Zia chatbot products.
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Privileged Access Management / PAM
Forrester names Thycotic a Leader in privileged access management
Thycotic received the highest possible score in 11 of the 24 criteria in the study, including SaaS/cloud, innovation roadmap, and integrations, deployment, supporting products and services, commercial model, and PIM installed base.
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Customer experience
Forrester names Pega ‘Leader’ in interaction management
Received top scores in 2/3 high-level categories – current offering and strategy – as well as the highest score possible in 25 of 30 criteria.
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Gartner
Survival of the fittest – how an IT portfolio can be rationalised without losing traction
In the face of this new economic reality, many CIOs are asking how they can rationalise their IT portfolios on a reduced budget, while keeping expansion plans moving. This is the time to think creatively, Denodo regional vice president for A/NZ Grant Christian.
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PaaS
Oracle recognised in Forrester A/NZ Cloud report
Named a ‘Strong Performer’ in the Public Cloud Development and Infrastructure Platforms, Australia/New Zealand Forrester Wave.
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Contact Centre
Forrester Research highlights top cloud contact centre solution
“This recognition from Forrester Research is, in our opinion, a testament to our ongoing dedication to delivering agility and seamless customer experiences for contact centres of all sizes.”
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Microsoft
Forrester analyses the top SaaS marketplace players
The ‘New Wave SaaS Marketplaces’ report analyses the top eight players and provides analyst insight on who is excelling, or trailing, in 10 criteria.
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Forrester Research
CIOs must be investing in adaptiveness post COVID-19, Forrester finds
Forrester finds that the pressures of the ongoing trade situation and disruption from the COVID-19 lockdown have generated a level of volatility that creates both risk and opportunity.
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Private Cloud
OVHcloud recognised as leader, poised to launch hosted private cloud solution
"Our ambition is to provide concrete, fluid and intuitive solutions that will enable everyone to get the most out of their data thanks to the right balance of performance, sovereignty and cost predictability.”
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IT Automation
In a post-COVID-19 world, process automation is a must, says K2
K2 and Forrester explain the myriad benefits of accelerating digital transformation towards process automation strategies in their new webinar.
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Digital Transformation
Talend named Leader in Data Fabric Evaluation by Forrester
It received the highest score in the Current Offering category and earned the highest possible scores in 15 of the 25 criteria evaluated.
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SaaS
BigCommerce recognised as Strong Performer by Forrester Research
"We believe that our placement as a Strong Performer in both Forrester Wave reports validate the market shifting toward our open SaaS, best-of-breed approach to eCommerce."
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Cybersecurity
ESET included in Forrester Enterprise EDR report
The report provides an overview of the technology players in the EDR market and offers insights into understanding their capabilities.
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Cloud platforms
Forrester names Adobe a Leader for B2B and B2C suites
Thanks to the acquisition of the Magneto platform, Adobe is the only vendor to have achieved a rating of 3+ out of 5 in all criteria in both Waves.
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Remote Working
Forrester's guide to staying savvy in the world of COVID-19
Remote working, charting business outlook and CX are covered in this piece filled with advice for operating in the world of the pandemic.
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Amazon Web Services / AWS
Kemp updates licensing, pricing for load balancers
The goal is to provide increased value and tighter alignment with independent software vendor (ISV) and service provider use cases.
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Forrester Research
Code Zero acquisition to strengthen Cognizant-Salesforce relationship
Cognizant has announced the acquisition of Code Zero Consulting, as it looks to further strengthen its cloud solutions portfolio and Salesforce CPQ and billing capabilities. 
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Customer experience
Forrester Research names leading global digital experience agencies
Accenture, Deloitte, IBM, Publicis Sapient, and PwC named as leaders in the Q4 2019 report.