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Ecosystm news stories

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Insurance
Smarter tech investments can streamline collaboration for insurers
Smarter technology investments can streamline collaboration for insurers, increasing efficiency, lowering costs and providing a better customer experience. 
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Edge Computing
Vertiv survey shows increased focus on building out the edge
Edge computing investments are set to change the profile of the data centre ecosystem over the next five years, according to a new survey by Vertiv.
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Contact Centre
Access4 announces strategic global partnership with UJET
Access4 will now offer UJET's cloud contact centre solutions to assist in unifying and enhancing the customer experience.
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Networks
What is network optimisation and why is it so important?
Network optimisation is an often-overlooked area of data security. At its most basic, a network is a system comprising two or more computers sharing resources, data and communications, with the goal of accomplishing essential tasks more quickly and effectively.
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Customer experience
Customer experience key to post-pandemic prosperity, finds report
Boards of directors and senior management now want to turn their businesses towards digital customer communications.
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Customer experience
Ecosystm teams up with Capgemini to accelerate growth
Ecosystm has brought on Capgemini, a consulting, digital transformation, technology and engineering services provider, as a digital partner to extend the company’s growth and digital experience plans.
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Fintech
Analyst firm Ecosystm opens up research cache free for use
Analyst research reports, video content, blogs and other features are now available to provide industry leaders with information and analysis on technology.
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Machine learning
AU govt agencies sacrificing records management compliance - survey
Almost a quarter of surveyed did not transfer eligible records to an archival authority in the last year. Of those, 41% did not know why.
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Women in Technology
IWD 2020 interview: BlackLine's Claudia Pirko & Ecosystm's Jannat Maqbool
As a celebration of International Women’s Day (IWD), we’re running a series of interviews with women in technology.  BlackLine’s A/NZ regional vice president Claudia Pirko and Ecosystm principal advisor Jannat Maqbool share their thoughts.
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5G
Mobile bandwidth and software-defined networks to mould Australian telco sector in 2020
Ongoing changes in networking technology will cause a rethink of conventional local area and wide area networks
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Artificial Intelligence
Forecast: Ecosystm’s top 6 cybersecurity trends for 2020
Increasing use of cloud platforms and mobile devices, coupled with data sharing and a rise in online commerce, means businesses and their customers have never been more exposed to cyber threats.
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Financial software
AFIN, Ecosystm to bring global fintech marketplace to NZ
According to AFIN, the platform will enable fintechs and financial institutions to leverage technologies such as compliance as a service.
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Cloud
Fintech investment to surge in 2020
“Fintech is poised to have a much greater impact in 2020 than many people realise.”
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Cybersecurity
Compliance and cloud making SME security more complex
As compliance requirements continue to filter through the supply chain, they can come as a rude shock to a small business, says Ecosystm.
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Big Data
How cloud technologies are shaping the data-driven contact centre
According to a global Ecosystm cloud study, more than half (53%) of organisations have increased work processes and efficiency as a result of using the cloud.
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Business growth
Ecosystm expands Auckland team with two new appointments
Peter Wise has joined as principal advisor telecommunications and Paul Gestro comes on board as principal advisor growth and expansion with a focus on the FinTech sector.
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SAP
Millions wasted on poor knowledge management solutions
A survey by Ecosystm has revealed that businesses are spending over US$600,000 on average on solutions that are adding little to no value.
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Fintech
Singapore fintech festival roadshow lands in New Zealand
The festival reflects the need for industry and policy makers to collaborate to create a sustainable and inclusive future.
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Big Data
Enterprises must get serious about data governance - Ecosystm
Just as health records being found in a dumpster was a risk in the 20th century, the risks of sloppy data management are real and rising.
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Vendor
Ecosystm promises to democratise data availability
Headquartered in Singapore, Ecosystm serves clients worldwide.
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IDC
Ex-IDC executive joins Singapore-based market research firm
In his new role, Turner will join the Ecosystm research leadership team, as well as support the firm’s expansion into new markets.