Digital services stories

DataSapien launches AI platform letting mobile apps run AI models device-native, boosting privacy and cutting cloud costs for app publishers.

Central government places AI and data analytics centre stage in digital transformation, with 39% prioritising these techs for future public service reforms.

NEXTDC has begun building its first Tokyo data centre, TK1, to support Japan's growing AI, cloud, and digital infrastructure needs with 28MW capacity.

New Zealand’s healthcare relies on unseen digital infrastructure; upgrading IT systems and design could save clinicians time and enhance patient care amid rising demands.

Australian government digital services hold second place globally but show little performance gain despite AI advances and ongoing investment challenges.

In 2026, enterprises will prioritise resilience, sovereignty and cost control in cloud computing, embracing multi-cloud and hybrid strategies for growth and security.

Colt Technology Services faced a disruptive ransomware attack, highlighting critical gaps in cyber threat intelligence for vital infrastructure resilience.

Organisations face rising risks from ungoverned non-human identities and AI demands, exposing them to cyber threats, regulatory pressure, and operational disruptions.

Astro Malaysia achieves 99.99% uptime for SAP and Oracle on AWS using SIOS LifeKeeper, enhancing business continuity and operational efficiency.

In 2026, transparency in AI is vital for subscription services to build trust, ensure fairness, and maintain customer loyalty amid rising ethical concerns.

Australian eyewear retailers Specsavers and OPSM top customer service rankings, while Bendigo Bank leads non-retail brands in KPMG's CX excellence study.

Scotland will launch a secure digital platform by Netcompany to unify public sector communications, improving access and interaction for millions of citizens nationwide.

Over half of public sector workers have digital tools but underskill and lack strategy hinder progress towards 2027 digital goals.

Couchbase has earned AWS Travel and Hospitality Competency for enabling real-time, AI-powered apps supporting global travel brands' digital transformations.

Hungry Jack’s has shifted its digital services to Microsoft Azure, improving app reliability and cutting costs with support from Rackspace Technology.

Waracle has secured a multi-million-pound deal with People's Partnership to enhance digital pension services for over seven million members until 2027.

Embrace acquires SpeedCurve to enhance its observability platform with advanced web performance monitoring, uniting mobile and web user experience insights.

Manchester's PushON Commerce has acquired Pixel Kicks, merging expertise to expand digital marketing and eCommerce services across multiple sectors.

UK and EU influencer marketing evolves with stricter compliance and education, boosting transparency and professionalism amid rising regulatory demands.

Zyxel Networks has donated over 1,100 networking devices and software licences to 120 Taiwanese non-profits, boosting digital transformation and services.