Digital Assistants news stories
AI is powering a shift in digital customer engagement
As the world starts to rebuild and reinvent itself, being proactive and implementing new methods of digital practice is essential to securing a position as a leading business in the new normal.
Soul Machines launches Kiwi 'digital helper' in response to COVID-19 crisis
Known as Bella, the digital helper offers an interactive channel to provide New Zealand’s public with easily digestible, timely information and can be utilised by companies otherwise focused on relief efforts.
NZ Police trials digital assistant 'Ella', built by Soul Machines
The two trials are part of a programme of work to modernise Police’s service delivery and showcase how Police is exploring digital technologies to develop future proofed and people focused non-emergency services.
Are they listening? Kiwis wary of smart devices
While talking aloud, a voice-activated, home-based smart speaker asked for more info - even though it was not turned it on.
Facebook faces new frontiers with real time brain-to-text research
Siri and Google Assistant are popular at home or in the office, how many people have used them in crowded rooms, or in a busy street? That’s where ‘thinking’ words comes into the equation.
Auckland tech firm Aider creates buzz in the United States
“We believe in human-centric AI and created Aider to give hardworking business owners easy access to the information they need to make daily, data-led decisions."
Youthline’s new AI-powered support service is now live
"As a company with powerful AI technology, it's our duty to use it for the greater good and help young New Zealanders to get the help they need."
FaceMe designs 'digital human' for Southern Cross Health Society
Southern Cross Health Society is the latest New Zealand organisation to adopt FaceMe’s lifelike digital humans, but that human is yet to have a name or an identity.
Voice and digital assistants the next enterprise step for AI
As AI continues to find its feet, one exec sees a huge opportunity in the CRM space for enterprises.
Kiwi company brings AI assistant to small business
Aider, an AI powered digital business assistant created specifically for small business, has been in beta phase in Australasia for several months.
Soul Machines on a hot streak as more firms invest
Auckland-based hi-tech firm Soul Machines now has an extra US$2 million (NZ$3.07 million) windfall from one of its own parent companies, as part of a US$15 million funding drive.
Human capital management / HCM
Infor rolls out three new solutions
A new partnership for human capital management, a new digital assistant, and a new control centre for supply chain management.
Microsoft unveils Cortana development kit for enterprises
The Cortana Skills Kit for Enterprise development platform is currently only available by invite only, but that’s not stopping Microsoft from showcasing Cortana’s potential to transform workforces.
Amazon Web Services / AWS
AWS adds new smart scheduling functionality to Alexa
The ‘Alexa Smart Scheduling Assistant’ is designed to help users schedule 1:1 meetings with multiple participants.
Virtual digital assistants to overtake world population by 2021
Ovum has released on the AI digital assistant market, revealing partnerships to be key differentiators in the years head.