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ComCom makes final decision on what major telcos will contribute to $50m levy
Some providers pass the levy contribution onto consumers through a charge on their monthly bills.
Spark buys Digital Island – a good move?
I wasn’t inclined to believe that Spark would leave Digital Island to act as an independent brand as part of its wholesale and ventures division.
4 major telcos pay 90% of $50m development levy in ComCom's draft decision
Today’s draft decision sees Spark, Vodafone, Chorus, and 2degrees Mobile collectively paying for more than 90% of the $50 million levy.
NZ telco industry focussed on improving customer service
“Constant improvement in customer service is a key factor in customer retention and is something that the individual companies work hard to improve."
Telecommunications - NZ's most complained about industry, says ComCom
“Telecommunications continue to be the most complained about industry, with the number of complaints increasing by nearly a third on last year."
SMBs warned to watch out for ‘Corporate Portal New Zealand’ scam
The New Zealand Companies Office is once again warning organisations to watch out for fake correspondence that appears to be from ‘Corporate Portal'.
Four telcos warned about breaching Fair Trading Act by Commerce Commission
“The complexity and range of goods and services offered by the industry means consumers can be easily confused about product offerings."
InternetNZ: Telco Bill will protect fair broadband prices after 2020
"One remaining concern with this draft legislation is the choice of so-called ‘anchor products’ - a broadband product at a specified price."
Modernising NZ's telco sector: TUANZ applauds introduction of new Telco Bill
“One element not addressed as a result of the review is the inequality of resourcing for consumer voice research."
Consumers gain $4/month net decrease from wholesale broadband price drop
In December 2015, the Commission announced its final decisions on the wholesale prices Chorus could charge internet providers.
Simon Bridges announces reappointment of Telecommunications Commissioner
“The role of the Commissioner continues to be of vital importance as unique issues may emerge that require specialist understanding of the sector."
In just 12 months Kiwis getting substantially more data for less money
“The cost of Internet use has dropped over the last year with up to four times the data included at the same price points."
Commerce Commission reveals concerns for Spark/TeamTalk merger
The Commerce Commission today published a statement of Preliminary Issues regarding Spark New Zealand’s proposed acquisition of TeamTalk.
Spark applies for TeamTalk acquisition clearance from ComCom
The Commerce Commission has acknowledged that it has received a clearance application from Spark for its proposed acquisition of TeamTalk.
Ignorance no defence as Bestdeals cops $47k fine
Being unaware of legal requirements is no defence for breaches of the Credit Contracts and Consumer Finance Act and FTA, as Bestdeals has discovered.
Two year jail sentence for mobile trader
A mobile trader has been sentenced to two years in the first jail sentence handed down in a prosecution initiated by the Commerce Commission.
Chorus network capacity will continue to grow to meet customer demand
The Commerce Commission just released the final decision in its review of the non‑price features of the Unbundled Bitstream Access (UBA) service.
Week in review: The biggest stories that went down this week on NetGuide
It was a busy week for the NetGuide team. We thought we'd make it easy for you and pick out our highlights of the week in the land of consumer tech.
Opposition rejoice as Vodafone Sky merger thrown out
"That market power in a country like New Zealand would have been a disaster."
NO DEAL: Vodafone Sky merger no go
The Commerce Commission has declined clearance of the Vodafone/Sky merger, saying it could not exclude the chance the merger could lessen competition.
Spark pleas for pause as Vodafone-Sky merger looms
"This is a question of natural justice: to allow them to push ahead without this breathing space would mean the merger already has been effected."
Auckland mobile trader charged; Best Buy pleads guilty in ongoing ComCom action
The Commerce Commission has filed charges against an Auckland company, while another has pleaded guilty in an ongoing crackdown on mobile traders.
Goodbye 2016: A look back at this year's IT industry
The Internet of Things, cyber security, digital transformation, a new budget, Trump… Oh how 2016 was a tumultuous year for the world.
Commerce Commission delays final decision on Sky-Vodafone merger
The deadline for the final decision on the proposed Sky-Vodafone merger has been pushed back to February due to a high number of submissions and a hea