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Commerce Commission maintains regulation of telco services to protect consumers
The Commerce Commission has confirmed it will keep regulation in place for three wholesale telecommunications services to continue to promote competition and protect consumers.
ComCom to revise process for implementing new regulatory regime for Chorus
Since receiving Chorus proposal, the Commission has identified the need to update the indicative process it set out in September 2020.
Vodafone guilty of nine breaches of Fair Trading Act
In a ruling from the Auckland District Court last week, Vodafone NZ was guilty of being 'liable to mislead' consumers about the nature of its FibreX service.
NZ telco industry welcomes ComCom review into dispute resolution scheme
"We hope this review process results in a strengthened TDR scheme that is able to help even more New Zealanders if they encounter issues with their telecommunications services."
Faster fibre plans, says Commerce Commission
The performance of Fibre Max plans has substantially improved, according to the Commerce Commission’s Measuring Broadband New Zealand report.
Commerce Commission outlines competition issues regarding HP NZ's recent submission
In its statement, the Commerce Commission outlined key competition issues that the watchdog considers vital to the decision of whether to grant HP NZ’s proposed resale price maintenance arrangements.
Commission completes review of consumer mobile phone bills
In September 2020, the Commission published an open letter to Spark, Vodafone and 2degrees asking them to share their plans for providing their customers with more meaningful product and service comparisons and to guard against overspending.
HP NZ asks Commerce Commission to authorise engagement in resale price maintenance
HP’s request, if granted, would allow the vendor to engage in resale price maintenance (RPM) in relation to its proposed arrangements for its HP online store and prospective HP online marketplace stores.
ComCom: Broadband pricing stagnant in 2020 despite NZers flocking online
Despite increased demand, fixed line broadband pricing remains expensive tor all tiers compared to other countries in the OECD.
Telco Plan B under fire over failure to comply with levy requirements
Telecommunications company Plan B Group has been officially warned by the Commerce Commission over its failure to meet statutory obligations to provide information needed to calculate the 2019/20 Telecommunications Development Levy.
New Zealand telcos to support Commerce Commission changes
New Zealand's three main mobile operators have agreed to provide more information and tools to support consumer choice.
Chorus looking to spend $1.6 billion - ComCom seeks feedback
The Commerce Commission is consulting on a proposal from Chorus to spend $1.6 billion over the first three years of the new fibre regulatory regime.
Commerce Commission to promote competition in telco markets
The Commerce Commission has launched an online survey in a bid to help telecommunications stakeholders have their say on the next phase of regulation for fibre service providers.
ComCom warns Noel Leeming Group over delivery representations during COVID
"It should have taken a more cautious approach to representations it made about product availability and delivery time frames."
Kiwis have "world-class" broadband - TCF
"If we look at data internationally, we know our country is faring well, with New Zealand broadband speeds continuously improving and our fixed line broadband speeds above the OECD average."
ComCom testing programme improves NZ broadband performance
The Commerce Commission's Measuring Broadband New Zealand programme has helped to identify and fix network problems.
ComCom seeks increase in telecommunications, fibre funding
Commission considers it requires funding of: - $15 million a year for the telecommunications and fibre sector, a $3.7 million increase on the $11.3 million spent in 2019/2020.
Commerce Commission finalises consumer protections for withdrawal of copper phone and broadband services
The code sets out the requirements Chorus must meet before it can stop providing wholesale copper phone and broadband services, including ADSL and VDSL.
NZ telco industry welcomes ComCom 111 Contact Code
The telecommunications industry is committed to ensuring vulnerable customers can continue to access emergency services.
Commerce Commission moves to address rising telecommunications sector complaints
The Commerce Commission is asking for views on what telecommunications providers could be doing better to address increasing complaints about the sector.
Commerce Commission confirms approach to enforcing telco obligations
"We strongly encourage fibre providers to review their product offerings against the guidance we have issued and to make any changes necessary to bring them into compliance as quickly as possible."
Commerce Commission tells telcos to improve consumer choice
Mobile operators should improve consumer choice through easier comparisons.
Commerce Commission unveils proposed approach to fibre regulation
"The purpose of this paper is to set out our early thinking on how we approach the major aspects the new regulations will cover."
ComCom takes responsibility for external provider breach
In 2019, thieves stole computers from a third party supplier. ComCom admits it was also at fault.