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ComCom warns Noel Leeming Group over delivery representations during COVID
"It should have taken a more cautious approach to representations it made about product availability and delivery time frames."
Kiwis have "world-class" broadband - TCF
"If we look at data internationally, we know our country is faring well, with New Zealand broadband speeds continuously improving and our fixed line broadband speeds above the OECD average."
ComCom testing programme improves NZ broadband performance
The Commerce Commission's Measuring Broadband New Zealand programme has helped to identify and fix network problems.
ComCom seeks increase in telecommunications, fibre funding
Commission considers it requires funding of: - $15 million a year for the telecommunications and fibre sector, a $3.7 million increase on the $11.3 million spent in 2019/2020.
Commerce Commission finalises consumer protections for withdrawal of copper phone and broadband services
The code sets out the requirements Chorus must meet before it can stop providing wholesale copper phone and broadband services, including ADSL and VDSL.
NZ telco industry welcomes ComCom 111 Contact Code
The telecommunications industry is committed to ensuring vulnerable customers can continue to access emergency services.
Commerce Commission moves to address rising telecommunications sector complaints
The Commerce Commission is asking for views on what telecommunications providers could be doing better to address increasing complaints about the sector.
Commerce Commission confirms approach to enforcing telco obligations
"We strongly encourage fibre providers to review their product offerings against the guidance we have issued and to make any changes necessary to bring them into compliance as quickly as possible."
Commerce Commission tells telcos to improve consumer choice
Mobile operators should improve consumer choice through easier comparisons.
Commerce Commission unveils proposed approach to fibre regulation
"The purpose of this paper is to set out our early thinking on how we approach the major aspects the new regulations will cover."
ComCom takes responsibility for external provider breach
In 2019, thieves stole computers from a third party supplier. ComCom admits it was also at fault.
ComCom seeks feedback on Mobile Access Termination Service
"The purpose of the five-yearly review of MTAS is to determine whether we think there is merit in taking a deeper look at removing some of the regulation around mobile services."
ComCom warns Becextech for breaches against Fair Trading Act
ComCom accuses Becextech of a number of breaches, including false price claims.
ComCom report 'proof' of the need of fibre - Chorus
"Broadband in New Zealand was really put to the test by our pandemic response, so it is encouraging that speeds have held up so well."
NZ's copper and fibre networks held up despite increased demand during lockdown
New Zealand's copper and fibre broadband connections held up well during the Covid-19 lockdown, despite increased levels of demand on the networks.
ComCom seeks feedback on Chorus withdrawal from copper and broadband services
“By 2022, most New Zealanders are expected to have access to fibre at home. That means large parts of the traditional copper phone and broadband network may no longer be needed."
Fixed broadband prices most expensive in New Zealand, as fibre overtakes copper
"The OECD average price has dropped since last year, New Zealand is now more expensive than the international average.”
TCF: Telcos meeting New Zealand demand
The Commerce Commission has released its Annual Telecommunication Monitoring Report this week, and the TCF says it is welcoming the report's findings.
ComCom releases draft guidance for unbundled fibre
Consultation is open on the draft guidance until 28 April 2020, with cross-submissions due by 12 May 2020.
NZ telcos plead guilty, given fines over false invoicing
"It was a failure to implement and then ensure proper processes were operating. This was highly careless."
ComCom faces security breach from stolen computer equipment
The Commission was informed last week that more than 200 meeting and interview transcripts across a range of the Commission’s work were contained on computer equipment stolen in a burglary.
NZ mobile market in 'good shape', Commerce Commission claims
"Having assessed the state of competition in the mobile market, we haven't identified any particular problems or structural issues that could be hampering competition."
Testing begins at Vodafone's first 5G site in Christchurch
The new 4G cell site will increase the area’s access to communication services, with boosted mobile phone reception and data speeds faster than 3G.
Commerce Commission seeks to upgrade NZ’s emergency calling code
“As the copper network is gradually withdrawn there may be a small number of New Zealanders who could be left without the means to call 111 during an emergency if they have a power failure.”