Cloud Management stories - Page 2
How to implement a cloud contact centre that boosts efficiency & customer experience
If you're considering an overhaul of your contact centre, a strategic approach and meticulous planning will help you get maximum return on your investment
Cisco buys ThousandEyes, strengthening network portfolio
Cisco is eyeing up network intelligence company ThousandEyes for its latest acquisition, building on Cisco’s cloud-based network and application performance portfolio.
Over half of IT pros prefer hybrid and multi-cloud architectures - report
Denodo surveyed executives from over 250 organisations on their attitudes toward cloud, the challenges it presents, and the way in which it has changed workflows within organisations.
Three steps to cloud migration success
IT investments and initiatives that drive operational effectiveness, build a data-driven organisation, and acquire and retain customers are key priorities for Australian CIOs.
Schneider Electric launches public API for cloud-based software
As the first public API for the software, it enables IT solution providers and end users to integrate a power and critical infrastructure monitoring platform into their preferred management system.
VMware & partners mobilise enterprise business continuity in times of disruption
VMware says it has taken a ‘Connect, Accelerate, Scale, and Protect’ approach to protecting businesses and supporting enterprises with their business continuity plans.
LogRhythm launches Remote Workforce Visibility with promotion
"We want to help teams get ahead of this situation and ensure they have the resources they need to be confident in their security abilities."
Chinks in the armour: Why the post COVID-19 cloud is easy game for cybercriminals
Now’s the time for CIOs to pause and make sure their digital transformation projects are fit for today, and the future.
Extreme Networks touts cloud management as 'new normal'
"As we grapple with more data, coming from more places, more connected devices, and more SaaS-based applications, the cloud is becoming fundamental to establishing a new normal.”
Thai call center achieves business continuity with cloud solution
Tikal Call Center, the provider of the cloud-based service, has allowed for Teleinfo Media PLC to continue uninterrupted and high-quality service as a majority of technicians answer calls from their homes.
Software AG iPaaS to assist with move to Microsoft Azure
“Integration plays a huge role in defining a company’s success, therefore quick and easy access to critical information and applications will define the cloud era."
Cybercriminals after money more than anything else - Verizon report
Of all the things cybercriminals aim to accomplish in their illicit activities, money still takes centre stage.
Current security practices 'grossly inadequate' for protecting cloud infrastructures - report
"As cloud stacks become increasingly complex, with new technologies regularly added to the mix, what's needed is a holistic approach with consistent protection across the full cloud stack."
Schneider Electric backs Leading Edge Data Centres' AU network
Schneider Electric will provide Tier-3-designed, standardised, pre-assembled and fully integrated data centre modules, designed to boost Leading Edge’s presence in six sites across New South Wales.
Schneider Electric launches distributed IT management services
The new services are designed to ensure coverage at unmanned sites and provide savings over the lifecycle of the infrastructure.
Hybrid cloud the most popular deployment path - study
Hybrid cloud offers the ability to diversity spend and IT skills, to choose features based on a service provider’s strengths, and to build resiliency.
Cloud networking offers retail, education & healthcare a DX edge in turbulent times
“It’s a really challenging time right now for all industries suddenly having to deal with both rapidly increasing demands on network resources."
Enterprises tune up enterprise networking as cloud spending grows
"Flexibility in deployment and usage means our network management platform can adapt to fit with our customers’ operations and systems to deliver simplicity, cost efficiencies, network analytics and insights.”