Chatbots stories - Page 6

Invisible AI failures, such as hallucinations and accuracy issues, threaten enterprise trust, with 82% of bugs traced to these hidden errors, Testlio finds.

Banks are moving beyond AI pilots to integrate intelligent systems across operations, boosting efficiency and personalising customer engagement sector-wide.

Therappai launches AI video therapy platform offering 24/7 access to virtual therapists, supporting CBT, DBT, and mindfulness for mental health care.

OpenAI has introduced a group chat feature in ChatGPT for up to 20 users, enabling shared collaboration in New Zealand, Japan, South Korea, and Taiwan.

Coder launches Blink, an open source CLI tool enabling developers to build, test and deploy AI agents directly from the terminal with ease.

Global spending on AI-optimised infrastructure as a service is set to surge to USD $37.5bn by 2026, driven by demand for inferencing workloads, Gartner forecasts.

Business leaders rush into AI strategies, but success demands more than hype-it requires infrastructure, data, and expert partnerships for real value.

Over 80% of marketing teams worldwide now use generative AI, with 85% in EMEA reporting strong ROI and expanded adoption planned for 2026.

Industry leaders call for a cyber safe culture as AI advances and identity-based attacks rise, urging collaboration and vigilance across all organisations.

Denodo Platform 9.3 launches with DeepQuery and real-time features to enhance AI data tasks, boosting access to live data and complex analysis securely.

A new study reveals 85% of global marketers use generative AI daily, with 80% reporting clear ROI and enhanced customer loyalty through the technology.

OpenAI's GPT-5, a multimodal AI platform with text, image, audio and video input, aims to boost accessibility and transform customer engagement across industries.

Just 11% of retailers are ready to fully scale AI tools, with data challenges limiting wider adoption despite 45% using AI weekly, says Amperity report.

Glu.ai pioneers ethical AI in conversational commerce, blending brand integrity with scalable, user-trusted automation for seamless marketing experiences.

Manhattan Associates enhances its Active Omni platform with AI to speed up customer service and support Tap to Pay via iPhone in stores across retail settings.

Retailers are adopting agentic AI to overcome outdated systems, enabling smarter, faster eCommerce that meets modern consumer demands for personalised digital experiences.

Over 40% of agentic AI projects are predicted to be cancelled by 2027 due to costs, unclear value, and risk issues, finds Gartner research.

KPMG has launched Workbench, an AI platform powered by Microsoft Azure, aiming to transform client services with multi-agent intelligence and secure data control.

AI agents will transform retail loyalty by acting as personal concierges, optimising offers, and demanding trust and transparency in shopping experiences.

Cisco exceeded USD $1 billion in AI infrastructure orders for hyperscale data centres a quarter early, unveiling new tools to boost AI-ready enterprise networks.