Case management stories - Page 8
Forrester: Pegasystems a Leader in real-time interaction management
Thu, 7th Mar 2019
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crm
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cx
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martech
Forrester analysed the 12 most significant RTIM providers against 33 key criteria and gave Pega top scores in current offering and strategy categories.
LogRhythm reports higher-than-anticipated SOAR adoption rate
Thu, 1st Nov 2018
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siem
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logrhythm
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cybersecurity strategy
LogRhythm sees a significant surge as 33% of customers adopt its SOAR capabilities, outpacing Gartner's 2018 SOAR adoption estimates.
Lenovo hopes to open up HCI with new SAP and Nutanix partnership
Sat, 13th Oct 2018
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datacentre infrastructure
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converged infrastructure
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partner programmes
The goal of the collaboration is to push development in access to hyperconverged infrastructure (HCI) for enterprises.
The five key steps to security automation
Mon, 30th Jul 2018
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siem
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it automation
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cybersecurity
Volvo's CEO skips level 3 self-driving cars, deeming them unsafe. What lesson can we learn about automation in security operations?.
Red Hat unveils latest process automation offering
Thu, 21st Jun 2018
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devops
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it automation
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apm
Red Hat announced the launch of its Process Automation Manager 7, a cloud-native platform for developing business automation services.
IBM Security unveils new AI platform to defend against cyberattacks
Tue, 17th Apr 2018
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socs
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ai
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cybersecurity
The company has invested more than 200,000 hours of R&D into this platform, which includes technologies from Cisco, McAfee, Symantec and others.
Exclusive interview: Hyland on how digital transformation has changed them as a vendor
Tue, 13th Mar 2018
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digital transformation
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ecm
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martech
Hyland VP of Cloud Services Patrick Mulcahy talks about how the content management market has shifted as a result of cloud.
Salesforce Service Cloud goes next-gen with mobile apps & learning platform
Mon, 31st Jul 2017
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crm
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uc
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data analytics
Salesforce is taking the next generation of its Service Cloud to customers this week, adding more customisation and an interactive learning platform.
Robotics: Turning simple chats into dynamic engagements
Wed, 26th Apr 2017
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robots
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uc
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digital signage
20% of consumers prefer chat-based customer service, while 80% still want a live human typing on the other end.
Siemplify releases first purpose-built platform for MSSPs
Tue, 14th Feb 2017
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mssp
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siemplify
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threatnexus
Siemplify today announced the extension of its ThreatNexus platform to the managed security service provider (MSSP) market.
The eight product lines that make up Salesforce
Tue, 4th Oct 2016
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crm
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uc
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data analytics
Discover the eight diverse 'Clouds' powering Salesforce's rise as a titan in cloud-based enterprise solutions since 1999.
How Salesforce got into the artificial intelligence business
Mon, 19th Sep 2016
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data analytics
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martech
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cdp
Being born in the cloud is not only a help to its developers, but also it's an attitude. It's that attitude that the company has plenty of.
How automated systems are maximising ROI on workforce management
Wed, 17th Aug 2016
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it automation
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productivity
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wfs australia
The workforce represents a huge opportunity for executives looking to manage this expense more tightly, and automated systems provide the solution.
Oracle: Don't forget about HR when it comes to digital transformation
Tue, 12th Apr 2016
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hcm
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cloud services
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oracle
Oracle has added new Human Capital Management (HCM) cloud solutions to its portfolio with the intention of further driving HR transformation.
Endpoint data protection: A buyer's checklist
Mon, 29th Feb 2016
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storage
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data protection
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dr
Endpoint data is often one of the most forgotten aspects of an enterprise data protection strategy, yet it is among the most valuable to a company.
Thai govt selects NZ security to tackle corruption
Tue, 26th Jan 2016
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government
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wynyard group
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corruption
Wynyard Group partners with Thailand's anti-corruption commission to tackle internal corruption in government.
Wynyard inks $27 million deal with national security bureau
Mon, 11th Jan 2016
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cybersecurity
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wynyard group
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shareholders
The Auckland-based company will provide its security solutions to help the bureau solve high consequence crime, security and big data problems.
Hyland OnBase gains extra Kiwi presence with Techtonics
Thu, 26th Nov 2015
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ecm
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martech
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healthtech
Enterprise content management vendor Hyland has expanded its Kiwi presence, partnering with Techtonics, who will provide sales and services.
ServiceNow and automation: Changing the way businesses run
Wed, 22nd Jul 2015
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paas
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iaas
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healthtech
KPMG brings US cloud expert to New Zealand to share knowledge on ServiceNow, a platform revolutionising workflows worldwide.
Gartner recognises ANZ's Resolve as 'visionary'
Thu, 9th Apr 2015
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resolve technology
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eccentex
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gartner magic quadrant
Resolve's CloudBase product, Eccentex's Dynamic Case Management Framework 2.0, has been recognised as a Visionary in Gartner's Magic Quadrant report.