Business Value stories - Page 2

Tetrate has unveiled Agent Router Enterprise, a platform to certify AI agents as production ready with shared standards, guardrails and metrics.

In 2026, AI and automation face a shakeout as pilots give way to hard ROI demands, exposing skills gaps and flawed processes at scale.

Celonis' Pascal Coubard eyes rapid APAC expansion after customers unlock USD $8.1 billion in value with its upgraded process intelligence platform.

Businesses that treat AI as a shiny toy, not a planned tool, risk waste, security gaps and stagnation as competitors move ahead.

Australian and New Zealand firms face poor-quality data and siloed systems, hindering AI ambitions despite pressure to boost data-driven insights and business value.

Generative AI adoption cuts IT incident resolution times by nearly a third, saving over 323,000 work hours and boosting ITSM efficiency, says SolarWinds report.

Siemens has been named a Leader in Gartner's Magic Quadrant for Global Industrial IoT Platforms, recognising its strong AI-driven solutions and global reach.

Half of New Zealand organisations report cloud investments falling short of expected benefits, with many citing challenges in value and infrastructure readiness.

Skillsoft launches its AI-native Percipio Platform to help firms close skill gaps and link workforce development directly to business outcomes.

NiCE has acquired Cognigy, merging their AI to enhance global customer experience platforms with advanced conversational and agentic AI technology.

DoiT has expanded its partnership with AWS to boost generative AI support and FinOps solutions, enhancing cloud adoption for businesses at all AI stages.

LogicMonitor appoints Greg Gallant to lead channel strategy across Asia Pacific and Japan, enhancing partner engagement and AI-driven solutions delivery.

Australian firms face soaring cloud costs, with spending set to hit A$26.6 billion in 2025; intelligent observability and FinOps are key to cost control.

Qualtrics has refreshed its Partner Programme with new tiered tracks to boost global partner growth and enhance experience management capabilities.

Organisations using Teradata VantageCloud achieved a 427% ROI and USD $7.9 million annual benefits, cutting costs and boosting AI model accuracy by up to 15%.

Celonis has been named a Leader in process mining by Everest Group for the sixth year running, praised for AI innovations and strong market impact globally.

Over 40% of agentic AI projects are predicted to be cancelled by 2027 due to costs, unclear value, and risk issues, finds Gartner research.

Forrester highlights ten emerging technologies, including AI chips and digital twins, set to drive business value and boost efficiency by 2025.

Apptio unveils AI TCO & Usage and Hybrid IT TCO Impact tools to boost transparency and control over AI and hybrid IT investment costs.

The Model Context Protocol is transforming AI use beyond IT, empowering employees to customise tools for unique business challenges, reshaping workplace technology.