Best Practice Stories - Page 56

Kiwi Stories

Best Practice stories

Digital Island's new workshop for superior contact centres

Digital Island has launched Customer Experience Accelerator Lab to help businesses get the most out of their contact centre operations.

By Zach Thompson • 4 min read • Tue, 9th May 2023

Global Stories

Best Practice stories

Fintech

Whampoa Group set to open digital bank in Bahrain

Singapore-based investment group, Whampoa, announced it will be opening up a digital bank in Bahrain, the Middle East.

By Kaleah Salmon • 3 min read • Fri, 19th May 2023

Advanced Persistent Threat Protection

The APJ Threat Landscape -Why Employees Might Be Your Best Defence

As the region's largest and most digitally mature market, Australia seeing common threats in greater numbers is by no means surprising.

By Jennifer Cheng • 5 min read • Thu, 18th May 2023

Ransomware

The need to create a strong cyber response framework

A cyber response framework should be a comprehensive and dynamic plan that looks at all aspects of incident response.

By Ilan Rubin • 3 min read • Thu, 18th May 2023

Firewalls

Plan Radar gives pointers on construction data security

It is easy for hackers to infiltrate construction data security systems through the internet or gain physical access via external contractors.

By Gaurav Sharma • 5 min read • Thu, 18th May 2023

Human Capital Management

UKG Developer Hub helps businesses quickly evolve and adapt

UKG unveils enhanced Developer Hub to empower customers, partners, and developers to adapt to evolving workforce needs.

By Shannon Williams • 2 min read • Wed, 17th May 2023

Cloud Security

Lacework Hires Ex-Twitter CISO as Chief Information Security Officer

Lea Kissner, former Twitter Cyber Chief, joins Lacework as CISO, leading development and implementation of their overall security strategy and programs.

By Imee Dequito • 2 min read • Wed, 17th May 2023

Cybersecurity

Protect Your Employees From Becoming A 'Single Point of Failure'

IT departments need to work closely with HR to ensure employees' roles – and their subsequent access levels – are clearly defined.

By Clarence Dent • 5 min read • Wed, 17th May 2023

Unified Communications

How creating a digital workspace can encourage collaboration

Disparate working environments have uncovered gaps in processes for many businesses that rely on good collaboration within their teams.

By Chris Smith • 3 min read • Fri, 12th May 2023

Malware

Aqua launches pipeline integrity scanning to detect malware

The scanner detects and blocks suspicious behaviour and malware in real-time, preventing code tampering and countering threats in the software build process.

By Gaurav Sharma • 4 min read • Thu, 11th May 2023

Cybersecurity

Keeper continues company growth with latest investment

Keeper Security has announced that global growth equity firm Summit Partners has completed a significant minority investment in the company.

By Catherine Knowles • 4 min read • Thu, 11th May 2023

Customer Experience

Appian names 2023 Partner Award Winners excelling in customer service

This year's winners have created innovative and impactful business solutions on the Appian Platform while exceeding customer expectations.

By Catherine Knowles • 4 min read • Wed, 10th May 2023

Private Cloud

Restaurant Brands consolidates operations on the SAP Cloud

The company has implemented multiple SAP solutions, including SAP S/4HANA Private Cloud Edition, across its ANZ, Hawaii and California operations.

By Gaurav Sharma • 5 min read • Tue, 9th May 2023

Hybrid & Remote Work

Social connection: The changing hierarchy of intranet needs

Recent client experience and conversations with peers have indicated that the needs of business teams are changing.

By Chloe Dervin • 4 min read • Tue, 9th May 2023

IT Automation

Appian announces new partner program to drive growth

The announcement includes a new partner program structure, enhanced and facilitated access to training, and financial rewards and incentives.

By Gaurav Sharma • 4 min read • Fri, 5th May 2023

Platform-as-a-Service

Appian partner awards showcase process automation excellence

The winners have created innovative business solutions on the Appian Platform, exceeding customer expectations and maintaining service delivery excellence.

By Gaurav Sharma • 5 min read • Fri, 5th May 2023