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Automation Stories - Page 19

Global Stories

Automation stories

Forrester finds AI training gap stalls workplace gains
Digital Transformation

Forrester finds AI training gap stalls workplace gains

Many firms risk wasted AI spend as just 16% of workers have high AIQ, leaving staff ill-prepared for routine use.

By Sean Mitchell • 4 min read • Last month
OpenAI warns of AI shock & calls for public debate
Risk & Compliance

OpenAI warns of AI shock & calls for public debate

The world may face faster job losses and cyber risks than many expect as OpenAI urges governments to debate AI rules before decisions turn urgent.

By Joseph Gabriel Lagonsin • 6 min read • Last month
CompTIA launches AI Agent Essentials course for workers
DevOps

CompTIA launches AI Agent Essentials course for workers

Workers using AI agents at work now have a vendor-neutral course to help them spot risks, manage oversight and distinguish them from chatbots.

By Joseph Gabriel Lagonsin • 4 min read • Last month
NeuBird AI launches ops agent, raises USD $19.3 million
DevOps

NeuBird AI launches ops agent, raises USD $19.3 million

Engineering teams could use the new system to cut incident toil, as NeuBird AI expands into preventive risk detection and optimisation.

By Joseph Gabriel Lagonsin • 4 min read • Last month
NeuBird AI study finds gap on incident management AI
DevOps

NeuBird AI study finds gap on incident management AI

Alert fatigue is helping trigger costly outages, even as executives overstate AI use in incident management, a NeuBird study says.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Private equity-backed firms trail venture rivals on AI
Manufacturing

Private equity-backed firms trail venture rivals on AI

Private equity-backed businesses are adopting paid AI tools faster than the wider market, yet still lag venture-funded peers on full rollout.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Gainsight adds MCP support for AI retention workflows
Customer Relationship Management

Gainsight adds MCP support for AI retention workflows

The update could let customer success teams automate renewals and risk response with AI agents while keeping existing access controls intact.

By Sofiah Nichole Salivio • 4 min read • Last month
Rithum appoints Mausam Bhatt as Chief Product Officer
Data Analytics

Rithum appoints Mausam Bhatt as Chief Product Officer

The hire comes as the software group steps up AI and automation across its commerce platform, aiming to simplify operations for retailers and brands.

By Sofiah Nichole Salivio • 4 min read • Last month
Celerity acquires Ranger4 in automation & AI push
Data Protection

Celerity acquires Ranger4 in automation & AI push

The deal broadens Celerity’s hybrid cloud offer with IBM-linked automation and AI services, aiming to cut costs and lift performance for clients.

By Joseph Gabriel Lagonsin • 3 min read • Last month

Stories from Other Regions

Automation stories

ServiceNow study flags empathy gap in customer service
Digital Transformation

ServiceNow study flags empathy gap in customer service

Only 10% of customers rate service as great, as fragmented systems and poor empathy are driving churn and frustration.

By Sofiah Nichole Salivio • 4 min read • Last month
Parcelhero adds AI support chat for round-the-clock help
Unified Communications

Parcelhero adds AI support chat for round-the-clock help

Customers can now get round-the-clock parcel help as the courier comparison site blends an AI chatbot with live agents and unified case tracking.

By Sofiah Nichole Salivio • 4 min read • Last month
AmpliNxt launches 100-day accelerator for AECO startups
Smart Cities

AmpliNxt launches 100-day accelerator for AECO startups

The new scheme aims to help AECO founders turn pilots into contracts, as investors back software for construction and infrastructure.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Standard Chartered opens Global Fusion Centre in Malaysia
Data Protection

Standard Chartered opens Global Fusion Centre in Malaysia

The new Kuala Lumpur centre is set to bolster resilience and speed up real-time responses across the bank’s network in over 50 markets.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Australia's commercial property splits on office stress
Hyperscale

Australia's commercial property splits on office stress

Office landlords face rising vacancies and tenant stress, while industrial property stays resilient on tight supply and stronger demand.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Alation appoints Rick Baker as Chief Operating Officer
Software-as-a-Service

Alation appoints Rick Baker as Chief Operating Officer

Alation is tying sales and customer operations together as it tries to prove its data-governance tools can support AI projects at scale.

By Sofiah Nichole Salivio • 3 min read • Last month
Alteryx appoints Julie Irish as Chief Information Officer
Data Analytics

Alteryx appoints Julie Irish as Chief Information Officer

The move puts Alteryx's AI and digital transformation plans under a senior leader tasked with linking data, security and internal systems.

By Sofiah Nichole Salivio • 4 min read • Last month
Building stronger foundations for the future of retail
Firewalls

Building stronger foundations for the future of retail

Rising costs and demand for real-time services are pushing retailers to standardise networks, as patchwork systems slow expansion and raise risk.

By Laurence Malthouse • 6 min read • Last month
From chaos to code efficiency: AI's big software development shift
DevOps

From chaos to code efficiency: AI's big software development shift

Australian firms risk shifting bottlenecks from coding to testing and security as AI boosts developer output but leaves workflows fragmented.

By Craig Nielsen • 5 min read • Last month