Automation Stories - Page 15

Global Stories

Automation stories

Rue Gilt Groupe plugs Riskified into Zendesk to curb fraud

Real-time risk scores are now guiding Rue Gilt Groupe agents on refunds and reroutes, as online retailers battle growing service-channel fraud.

By Sean Mitchell • 4 min read • Last month

Enterprise Content Management

Umbraco launches AI skills for backoffice developers

AI agents used to customise Umbraco sites will now draw on current docs and code, reducing the risk of outdated implementation advice.

By Sean Mitchell • 4 min read • Last month

EduTech

Unit4's Scanmarket tops sourcing data quadrant again

Procurement teams are prioritising risk and contract visibility as Scanmarket by Unit4 secures top ranking again on user feedback.

By Sean Mitchell • 4 min read • Last month

Hybrid Cloud

Colt completes SAP cloud ERP migration across 40 countries

Downtime on Colt's switchover was cut to 6.5 hours, helping the telecoms group reduce disruption across operations in 40 countries.

By Sean Mitchell • 3 min read • Last month

Unified Communications

VQ adds advanced conferencing controls in version 4.8

Government and defence users get faster failover and more automation as VQ Conference Manager 4.8 adds tighter controls for sensitive conferencing.

By Sean Mitchell • 3 min read • Last month

Robotics

Forrester maps AI shift from digital into physical use

Consumers are set to encounter AI in robots, transport and personalised shopping, as Forrester says business returns will arrive sooner than expected.

By Mark Tarre • 4 min read • Last month

DevOps

AI code still needs production debugging, report finds

Almost half of AI-written fixes still need manual debugging in live systems, with developers spending about two days a week on troubleshooting.

By Catherine Knowles • 4 min read • Last month

Digital Transformation

Tariffs and sustainability: Why master data is a supply chain game-changer

Poor master data can leave firms overpaying duties, missing sustainability targets and struggling to trace suppliers as tariffs shift.

By Bobby Joseph • 6 min read • Last month

Digital Transformation

KPMG & INSEAD launch AI governance principles for boards

Boards are being pressed to oversee AI risks and pay-offs as nearly three-quarters are judged to have only limited expertise.

By Sofiah Nichole Salivio • 4 min read • Last month

DevOps

Auctor raises USD $20 million for software implementation

The funding gives the New York-based startup backing to tackle costly enterprise software roll-outs that often run late and over budget.

By Sean Mitchell • 5 min read • Last month

Virtualisation

Gigamon eyes AI-led surge in network observability

Rising AI and cloud traffic is pushing demand for tools that can spot threats and performance issues across hybrid networks, IDC says.

By Shannon Williams • 4 min read • Last month

Stories from Other Regions

Automation stories

Digital Transformation

Hogan warns AI use could create 'zombie' workers

Heavy use of AI at work could erode staff judgement and critical thinking, Hogan Assessments says, as employers adopt the tools more widely.

By Sofiah Nichole Salivio • 4 min read • Last month

Virtualisation

Manchester tech event spotlights AI, cyber & trust

Organisers say the two-day programme will tackle deepfake hiring, data sovereignty and the mounting risks of AI-driven cyber attacks.

By Sean Mitchell • 4 min read • Last month

Robotics

Thoro launches CoreFlex with Orbbec 3D cameras

OEMs could cut development time as Thoro's CoreFlex uses Orbbec 3D cameras to run autonomous functions across multiple industrial vehicles.

By Kaleah Salmon • 4 min read • Last month

Digital Transformation

PSA Singapore adopts Motorola radio system for Tuas Port

Reliable communications will underpin Tuas Mega Port as PSA Singapore expands the automated terminal, which is expected to handle 65 million TEU a year.

By Sean Mitchell • 3 min read • Last month